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Hilton Garden Inn Albuquerque / Journal Center

Booking.comUS$106*
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Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
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Hilton Garden Inn Albuquerque \/ Journal Center
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370 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Albuquerque / Journal Center
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Showing 370: English reviews
Huntington, United States
Reviewed 18 February 2017

The room seemed old and had a dirty smell to it. I feel that it was very over priced for the quality that I experienced.It was not what I expected to get from this brand name considering their reputation.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Lynn S
Hilton G, Director of Sales at Hilton Garden Inn Albuquerque / Journal Center, responded to this review

Thank you for taking the time to share a review of your recent stay with us. We are very sorry to hear that you found our guest rooms outdated. While we do have the same furniture in all of our guest rooms, in the case of a "dirty smell", we would invite you to notify us during your stay so...

Fontana, United States
Reviewed 14 February 2017

I recently stayed at this hotel...again...and it has proven to be a great place to stay. The staff is welcoming and friendly, the food is great and the bar has a few local brew options. It's always clean, comfortable, and close to everything you need and right off the highway, but still quiet. I'm sure I'll be back soon...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Harold J
Hilton G, Director of Sales at Hilton Garden Inn Albuquerque / Journal Center, responded to this review

Thank you for your 5-Star review! We are thrilled to hear that you enjoyed your stay with us. We look forward to welcoming you back soon!

Salt Lake City, Utah
Reviewed 2 February 2017 via mobile

As usual I arrived quite late, just in town for a day or so to do some shopping with friends. The clerk was courteous and seemed to have things under control. My friends had gone gambling to pass some time until I arrived so I was the first one to the room. Room was ok, a little on the small...

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Helpful?
Thank John M
Hilton G, General Manager at Hilton Garden Inn Albuquerque / Journal Center, responded to this review

Thank you for your review. We are happy to hear that you found our Team Members friendly and our guest rooms clean. However, I am extremely sad to hear that you've had an issue with the billing. I invite to contact the Hotel General Manager directly so that we can gather your information and correct this billing issue as soon...

Reviewed 1 February 2017

Nice location, very helpful staff, property is well kept and clean. the location in convenient to the interstate and does have good restaurants nearby. We didn't get to use the pool or hot tub, but they do look nicely kept. The breakfast was yummy, and the hotel even has a Keurig coffee maker in each room.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank JJ M
Hilton G, Director of Sales at Hilton Garden Inn Albuquerque / Journal Center, responded to this review

Thank you for your review. We are happy to hear that you enjoyed your stay with us and found our location convenient for your needs. We hope to have you as a return guest on your next visit to Albuquerque!

Reviewed 24 January 2017

When we travel we typically try to find a Hilton Garden Inn that fits with the purpose of our trip (location) because of the great experiences we have had with the hotel brand over the years. This stay was no different. The accommodations were excellent, the food was awesome, and the staff were amazing! We will definitely stay at a...

Review collected in partnership with Hilton Garden Inn
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Thank O9997FRyvonnec
Hilton G, Director of Sales at Hilton Garden Inn Albuquerque / Journal Center, responded to this review

Thank you for your review. We are thrilled to you continue to enjoy the Hilton Garden Inn Brand over and over again. We look forward to the opportunity to have you as our return guest!

Charlottesville, Virginia
Reviewed 20 January 2017

Was in town for some unpleasant family business. Almost a week. Everyday that I returned to the hotel I was met with very friendly staff. Someone here knows how to find good people. I really appreciated being contacted prior to arrival about the hotel being able to upgrade me to a bigger room.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Tom C
Hilton G, Director of Sales at Hilton Garden Inn Albuquerque / Journal Center, responded to this review

Thank you for your review. We are happy to hear that you enjoyed our friendly team members during your stay. We hope that you will consider staying with us again on your next visit to Albuquerque.

West Jordan, Utah
Reviewed 19 January 2017

Our family stayed here for a funeral to attend for three nights. Service was very good. Accommodations were also very good. Price was average and comparable. Just needed a bit closer attention to the bathroom ceiling, walls and floor for maintenance. A little trouble with the TV volume, but were able to adjust to it fine, room 311. Overall, a...

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Helpful?
Thank Michael H
Hilton G, Director of Sales at Hilton Garden Inn Albuquerque / Journal Center, responded to this review

Thank you for your review of your recent stay with us. We are happy to hear that overall you enjoyed your time with us. Please know that we will be sure to look into the bathroom of your guest room to address the items you mentioned. We hope to have another opportunity to accommodate you in the future. Thank you...

Springfield, Virginia
Reviewed 12 January 2017 via mobile

Paper thin walls and slamming doors make for a poor night's sleep. Pros: friendly staff, housekeeping, restaurant Cons: noisy, room dated, dimly lit. Although the hotel staff are friendly and the housekeeping staff did a nice job keeping the room clean, that can't make up for a poor night's sleep. Hallway conversations were easily heard, doors slammed shut throughout the...

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Helpful?
Thank JE and JA D
Hilton G, Director of Sales at Hilton Garden Inn Albuquerque / Journal Center, responded to this review

Thank you for your review of your recent stay with us. We are happy to hear that enjoyed our friendly Team Members and you found your guest room to be clean. I would like to apologize for the noise disturbance that you had during your stay. I can certainly understand your frustration. Should you choose to stay with us again...

Texas
Reviewed 31 December 2016

I was greeted upon check-in by a tremendously friendly and helpful person. She was helpful with everything including questions about some places we were looking for locally. All staff including breakfast staff and check-out were also helpful and friendly.

Review collected in partnership with Hilton Garden Inn
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1Thank annetta-travels
Hilton G, Director of Sales at Hilton Garden Inn Albuquerque / Journal Center, responded to this review

Thank you for the 5-star review! We are happy to hear that you found our Team members to be friendly and knowledgeable. We hope to see you again soon!

Rapid City, South Dakota
Reviewed 30 December 2016

This is a very convenient stop off the interstate with many restaurants just down the road. The staff is very courteous and helpful. The rooms are nice and spacious with all the conveniences anyone could need.

Review collected in partnership with Hilton Garden Inn
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1Thank kathyt589
Hilton G, Director of Sales at Hilton Garden Inn Albuquerque / Journal Center, responded to this review

Thank you for the review. We are happy to hear that we were a convenient location for your needs. We hope you'll stop by again on your next visit to Albuquerque!

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Albuquerque / Journal Center staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Albuquerque / Journal Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Read the reviews!”
64michaelh, 19 Jan 2017 | Read review
“upper floors best”
cuestaroble, 10 Oct 2016 | Read review
“Higher Floors on west side are good for watching the balloon flying from the fiesta.”
sherryandgarryh, 5 Oct 2016 | Read review
“All rooms have great views. On one side are the mountains. On the other side views of the city.”
LeeannD491, 14 Jul 2016 | Read review
“Suites are really nice here.”
teresar548, 11 Nov 2015 | Read review
5 of 5
Booking.com
US$106* /night
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TripAdvisorUS$106
AMOMAUS$123
GardenInn.comUS$112
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