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Rooms are well designed, and hotel is well located. Beds are comfortable, but details make all the difference. The bathroom had no place to hang towels or face cloths. Nor did it have a toilet tissue holder. The toilet tissue was sitting on the back...More
We arrived early to ABQ and we were able to check-in early. Front desk staff was very friendly. Room was nice but there was one problem. The fold out couch where the kids would be sleeping wouldnt fully extend out due to an upgrade to...More
Hotel is nice, clean and staff is friendly. They have been very accommodating. I would give 5 stars but being pet friendly they do not have a great pet area outside. It’s on the back of the hotel which is not a problem during the...More
This place was good. They had great front desk service and nice rooms. The pool was cold and the pump broke down but sometimes that can't be helped. It was great middle location for our hockey games and entertainment.
First let's start off with the good things. As far as attitude, most employees here are extremely pleasant and kind. Rob in particular is aces! Definitely an asset to the hotel. It's extremely convenient to the freeway. LoL
Now, to get to the reason for...More
Response from IHGService, Guest Relations Manager at Staybridge Suites Albuquerque NorthResponded 10 January 2018
Lovely day arcadiayummypatrol,
We were delighted to have hosted your family. I understand that nothing is more memorable than a smell so I'm sorry about the unpleasant smell in your room but this has been reported and our maintenance crew is working hard on it....More