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Hyatt Regency Albuquerque

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Hyatt Regency Albuquerque
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1,044 Reviews from our TripAdvisor Community

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Showing 1,033: English reviews
Rio Rancho, New Mexico
Reviewed 5 days ago NEW

I expected more from the rooms of the REGENCY. It was nice though for one night. We got the room for a company event, was charged more than our company discount and told that the rate we were charged was less than the discount I was told.

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Helpful?
Thank R8112YIamya
Tom M, General Manager at Hyatt Regency Albuquerque, responded to this review

Thank you for staying with us at The Hyatt Regency Albuquerque. We hope that while you were here for your company event you had a chance to enjoy the facilities of the hotel to include our rooftop hot tub, wonderful Forque restaurant and our new deli in the main plaza area. We are sorry if there was a question with...

Reviewed 6 days ago NEW

The workout room is beautiful but there's no internet access, no tv on the machines, 2 tv's were echoing ESPN in unintelligible fashion, and the water supply is a drinking fountain with a bottle refilling option. Well, there was no bottles of water in my room to refill and I didn't bring one from home. I'm not gonna drink out...

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Helpful?
Thank Scott C
Tom M, General Manager at Hyatt Regency Albuquerque, responded to this review

Thank you for being our guest at The Hyatt Regency Albuquerque. We are disappointed that our gym facility did not meet all your expectations and we appreciate you sharing your thoughts with us. Our management uses your remarks to better our service delivery. We hope you had a chance to dine at our Forque Restaurant which features a wonderful New...

Farmington, United States
Reviewed 6 days ago NEW

I always feel special at Hyatt & it was an excellent stay. The bed was so comfortable, I slept all night which doesn't happen at any other hotel. Rooms were clean & the staff was very nice & attentive.

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Helpful?
Thank lyndaa52
Tom M, General Manager at Hyatt Regency Albuquerque, responded to this review

Thank you for staying with us at The Hyatt Regency Albuquerque. We are so happy you felt specially treated while you were our guest at the hotel as that is the goal of our Hyatt team! The beds in our rooms are brand new as of last month and we are certainly glad to know you slept comfortably through the...

South Haven, Michigan
Reviewed 1 week ago

The Hyatt is the best hotel for business in ABQ. The staff is warm and professional, the hotel is clean and tastefully decorated, the location is in the hole art of the city and the restaurant, hotel amenities and guest rooms are first rate

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Helpful?
Thank P5114RBdavidl
Tom M, General Manager at Hyatt Regency Albuquerque, responded to this review

Thank you for staying with us at The Hyatt Regency Albuquerque and for your very kind review. We are pleased you received Excellent service from our Hyatt staff as that is our goal! We are also happy you enjoyed the Forque restaurant and were comfortable in your guest room. The hotel is centrally located to many Albuquerque tourist venues such...

Atlanta, Georgia
Reviewed 1 week ago

During my recent stay at this hotel I returned at the end of the day to find my room had not been cleaned. The next day I dropped laundry off in the morning before 9 a.m. so that it would returned the same day as promised. After inquiring with housekeeping this evening regarding the status of my laundry, I was...

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Helpful?
Thank JStuartGuy
Tom M, General Manager at Hyatt Regency Albuquerque, responded to this review

Thank you for being our guest at The Hyatt Regency and for your review. We are disappointed if there is ever an issue that makes out guests stay less than Excellent. Our policy is to day clean our guests room each day of their stay. Also, we strive to have our guest’s laundry returned in the time frame promised. Our...

philadelphia
Reviewed 2 weeks ago

I stayed at this hotel from 09/15/16-09/19/16. I was in room 1318. It was a corner room that was clean but needed updating. The furniture looked like it was from the 1970's or 1980's. The only updated furniture was the desk and chair where the phone was. I would have liked a microwave, a small refrigerator, wifi in the room...

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Helpful?
Thank phillysis
Tom M, General Manager at Hyatt Regency Albuquerque, responded to this review

Thank you for being our guest at The Hyatt Regency and for your kind review! We are very pleased you enjoyed your dining experience at our Forque Restaurant. They now feature the New Mexico True menu which has wonderful meal selections spotlighting locally sourced cuisine. We are also happy you enjoyed the rooftop pool while here. Its renovation was completed...

Las Cruces, New Mexico
Reviewed 2 weeks ago

They tip themselves from check in to check out is horrible.the restaurant service was their to seat you and then give you a bill with their own tip included no service in between. The room had filthy sheets and the bell hop couldn't even be bothered to open the door

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Helpful?
Thank louisp586
Tom M, General Manager at Hyatt Regency Albuquerque, responded to this review

We are deeply disappointed if our guest’s visit with us is anything less than Excellent while at The Hyatt Regency Albuquerque. Our Forque restaurant strives to give the highest level of service to their dining guests and tipping is always the choice of the guest at the time of payment. We hope you did enjoy the cuisine offered by their...

Albuquerque, United States
Reviewed 3 weeks ago

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Helpful?
Thank terralynb2016
James P, Guest Relations Manager at Hyatt Regency Albuquerque, responded to this review

Napa Valley, California
Reviewed 3 weeks ago via mobile

Friendly and accommodating staff. Basic Hyatt regency high rise. Great/large gym. Suite Rooms need some upgrading, but quite nice overall. Good bfast restaurant. Downtown is dead at night. In two stays I think it's one of the best properties in town. We like the resort about 20 miles out.

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Helpful?
Thank Bret J
James P, Guest Relations Manager at Hyatt Regency Albuquerque, responded to this review

Thank you for being our guest at The Hyatt Regency Albuquerque. We are happy you received Excellent service from our Hyatt staff while you were here as that is our goal. We appreciate our guests at the hotel and want your visit with us to be a wonderful memory. We are glad you enjoyed the newly renovated state of the...

Denver, Colorado
Reviewed 3 weeks ago

I don't feel that this Hotel does the Hyatt Tegency Justice. I think it was sub standard and the continental breakfast was not clarified to the guest at check in. When I have to pay 35.00 for one continental breakfast plate that is unrealistic to your guest. When we brought in more than 200 team players from the local states...

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Helpful?
1Thank 455starlak
James P, Guest Relations Manager at Hyatt Regency Albuquerque, responded to this review

Thank you for being our guest at The Hyatt Regency Albuquerque. We are deeply sorry your stay with us was not the Excellent one we all would have wanted it to be. We hope you were able to utilize the newly renovated state of the art gym and the rooftop pool that were completed this Spring while you were here....

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Discover a landmark hotel. Hyatt Regency Albuquerque is an urban oasis in the Land of Enchantment known for its high level of personal service, upscale amenities and ideal downtown location. Just 10 minutes from the Albuquerque International Sunport, the hotel is directly across from the Albuquerque Convention Center and a short walk to historic Route 66 with its many noted shops, art galleries and colorful avenues.Take the time to explore some of Albuquerque’s best dining options. Enjoy regionally inspired cuisine at Forque Kitchen and Bar or locally produced wine, micro-brewed beer and hand-crafted specialty cocktails at HQue Lounge.Immerse yourself in our rich cultural heritage and 310 days of sunshine a year and you will quickly understand why Albuquerque is the must visit destination of the Southwest. At Hyatt Regency Albuquerque, our renowned service, amenities and downtown location make us the ideal choice for business travelers, vacationers and conferences. ... more   less 

Additional Information about Hyatt Regency Albuquerque

Address: 330 Tijeras Ave NW, Albuquerque, NM 87102-3267
Region: United States > New Mexico > Albuquerque
Price Range: £83 - £111 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hyatt Regency Albuquerque 3.5*
Number of rooms: 395
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Priceline, Cheap Tickets, Hyatt Hotels Corporation, Odigeo and Jetsetter so you can book your Hyatt Regency Albuquerque reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Regency Albuquerque Hotel Albuquerque
Albuquerque Hyatt Regency
Hyatt Albuquerque
Hotel Style:
#26 Business Hotel in Albuquerque
#33 Romantic Hotel in Albuquerque
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Albuquerque staff and other travellers.
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Questions? Get answers from Hyatt Regency Albuquerque staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I requested a room on an upper floor not near the elevator and got a corner room which seemed bigger.”
 of 5 bubbles phillysis, 27 Nov 2016 | Read review
“Mountain view - as high up as you can go.”
  • Looking hard right - not quite the mtn view for which we hoped/paid
  • Looking hard right from our room
 of 5 bubbles Dr_K_Gordon, 12 Nov 2016 | Read review
“High floor had great view. 1402 was very spacious.”
 of 5 bubbles jenniferhO2997QY, 30 Oct 2016 | Read review
“During Balloon Fiesta, some rooms have panoramic views which are awesome for watching the mass ascension in the mornings.”
 of 5 bubbles SET655, 18 Oct 2016 | Read review
“They are all good rooms, but if there is an event in the quad across the street, it can be noisy at night if your room faces the city.”
 of 5 bubbles amyld2015, 18 Oct 2016 | Read review
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