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Candlewood Suites Albuquerque

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Candlewood Suites Albuquerque
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191 Reviews from our TripAdvisor Community

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Showing 190: English reviews
Salt Lake City, Utah
Reviewed 3 weeks ago via mobile

I have stayed at this property on many occasions and have never really been disappointed. The rooms are cleaner than most, well appointed, and have a wonderful desk area for working. As usual I arrived fairly late in the evening ( after midnight) so i booked using central reservations. For the first time I have to say this was less...

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Helpful?
Thank John M
Rachel L, General Manager at Candlewood Suites Albuquerque, responded to this review

Thank you for your feedback. I am sorry that my desk clerk communicated incorrect information to you. You are correct in saying that the systems are linked. Again, I do apologize for the inconvenience and I will be sure this does not happen in the future. We hope you will return when in Albuquerque.

Louisville, Colorado
Reviewed 4 weeks ago via mobile

The room was veryclean. It felt like it was a little sketchy and we had people above us that sounded like they were practicing relays for an hour. Once it settled down it was fine and quiet but that was about 11 pm. Fine for a night, not a vacation destination spot by any means. Pets are allowed which was...

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Helpful?
Thank gustav2011
Rachel L, General Manager at Candlewood Suites Albuquerque, responded to this review

Thank you for your feedback. We take pride in the cleanliness of our hotel. I am sorry that we did not meet your expectations during your stay with us. We hope to see you again soon.

MORENO VALLEY
Reviewed 4 weeks ago

Candlewood Suites is my favorite extended stay type hotel. Especially the 1 bedroom suite. That was the room I stayed in here and I enjoyed it. A couple issues. Parking lot was very full, and the area I parked in the lights were out. Carpets in stairwells were filthy.

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Helpful?
Thank drdroad
Rachel L, General Manager at Candlewood Suites Albuquerque, responded to this review

Thank you for your feedback. I am glad Candlewood Suites is your favorite extended stay brand. I am sorry that we did not meet or exceed your expectations this time around. I have taken action on the said issues to ensure we do not have this happen in the future. We hope to see you again soon.

Houston, Texas
Reviewed 15 December 2016

We are traveling between Houston and Northern California. We had my 95 year old mother in law and our two dogs, they are small 6 and 10 pounds.. The hotel was easy to find right off the interstate 40. I like the fact that the windows open. The rooms were great, we had a handicap room and regular king suite....

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Helpful?
Thank Jim R
Rachel L, General Manager at Candlewood Suites Albuquerque, responded to this review

Thank you for your comments. I am happy to hear that you and your family enjoyed your stay with us. We hope to see you again soon.

New Rochelle, New York
Reviewed 21 November 2016

This location is not "bad" and certainly was worth the $$, but it was not the best experience I have had with this brand. Keep in mind that I am an IHG Spire Elite member, so I frequent this brand hotel whenever I can. Upon my arrival I was greeted with a litter filled entry way. The trash can was...

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Helpful?
Thank travelelingJohn
Rachel L, General Manager at Candlewood Suites Albuquerque, responded to this review

Thank you for your feedback. I am sorry that we did not meet your expectations during your stay with us. Due to the 20-50 mile an hour winds these past few weeks we have had much more trash in our parking lot. We do try our best to keep up the trash but mother nature is not always on our...

Yukon, Oklahoma
Reviewed 26 October 2016 via mobile

Pleasantly surprised! Room is very nice and we had a new bed. No ice machine, but had refrigerator that would make ice eventually...dishwasher, coffee,stove top, microwave, tv, DVD, blow dryer, free access to laundry, nice, fluffy towels, access to any kitchen appliance, and gym. No breakfast, but 24/7 "cupboard" on the honor system---just tell them what you took from the...

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Helpful?
Thank Angie H
Rachel L, General Manager at Candlewood Suites Albuquerque, responded to this review

Thank you for your wonderful comments. I am glad you were able to take advantage of all the wonderful amenities we have to offer. We look forward to your return.

San Antonio, Texas
Reviewed 26 October 2016

I found this place a week before I went to the 2016 Albuquerque Balloon festival. I would recommend this place without hesitating. We arrived early after driving for 12 hours and they allowed us to check in early. I think that is amazing! They have everything you need to cook a small meal before you take off for the day....

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Helpful?
Thank Gloria J
Rachel L, General Manager at Candlewood Suites Albuquerque, responded to this review

Thank you for your comments. Balloon Fiesta is a very busy time for Albuquerque and I am glad we were able to deliver great customer service during this very busy time for us. I am glad you were able to take advantage of some of the amenities we have to offer during your stay. We hope to see you again...

Surprise
Reviewed 15 October 2016

When we arrived, the outside trash can by the entry door was overflowing and cigarette smoking was at the door instead of 20 feet away. The promised lower floor room that had been specially cleaned to remove pet dander was not available. The room we were put in had coffee grounds left on the counter and mold in the shower....

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Helpful?
1Thank GlendaZ
Rachel L, General Manager at Candlewood Suites Albuquerque, responded to this review

Thank you for your feedback. I am sorry that we did not meet your expectations during your stay with us. We hope you will give us another chance in the future when traveling to Albuquerque.

Illinois now, moving to MO soon
Reviewed 11 October 2016

Please get past the small, out of date lobby/check in area. Once you do you will enjoy the accommodations. The elevators floors and your kitchen floor will be laminate, not carpet which is a plus. Our mattress had a sign on it said "replaced in August 2016 which meant it was only a few months old, another plus. Kitchen has...

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Helpful?
Thank GENEANDALICE
Rachel L, General Manager at Candlewood Suites Albuquerque, responded to this review

Thank you for your comments. I am glad you enjoyed all the amenities we have to offer. We recently replaced all mattresses in pillows which makes for a great nights sleep. We hope to see you again soon.

A TripAdvisor Member
Level Contributor
11 reviews
4 helpful votes
Reviewed 10 October 2016 via mobile

Location was convenient. Clean rooms. Comfortable beds. Amenities at the open cupboard were on honor system. Free coffee and popcorn but no continental breakfast available. Kitchens in each room so wonderful amenity if staying long and on a budget. Some staff wasn't aware that Uber is an option. Very pet friendly so Fido is welcome. Great value especially due to...

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Helpful?
Thank A TripAdvisor Member
Rachel L, General Manager at Candlewood Suites Albuquerque, responded to this review

Thank you for your comments. I am very happy to hear that you enjoyed your stay with us. All pets are definitely welcome when traveling. We hope to see you again soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Come and experience our new Comforts of Home Bedding Collection.Candlewood Suites Albuquerque hotel is located in the heart of Albuquerque, New Mexico and is only a one hour drive to Santa Fe. We are near the city's major highways and just 3 miles from downtown. Just a few minutes away from the Albuquerque International Airport, University of New Mexico, Albuquerque Balloon Fiesta Park and the mid-town business district. The finest dining, shopping and entertainment are also close by. Each suite has a full kitchen complete with microwave and full size refrigerator. Work efficiently at your over sized executive desk with free high-speed Internet, two separate phone lines; check e-mail and talk on the phone at the same time. Relax in the over stuffed recliner while you enjoy the CD player and DVD/VCR. Borrow your favorites from the free video and CD library. Work off some stress in our fitness center. Visit our Candlewood Cupboard, now featuring 'Juan Valdez' complimentary coffee to all guests. You can also purchase meals, snacks and sundry items at value prices. Pets allowed with a non-refundable fee based on length of stay. $75 for 1-6 nights and $150 for 7+ nights. Pet agreement must be signed at check-in. ... more   less 

Additional Information about Candlewood Suites Albuquerque

Address: 3025 Menaul Boulevard, Albuquerque, NM 87107
Region: United States > New Mexico > Albuquerque
Price Range: £56 - £76 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Albuquerque 2.5*
Number of rooms: 123
Reservation Options:
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Also Known As:
Candlewood Suites Albuquerque Hotel Albuquerque
Candlewood Albuquerque
Albuquerque Candlewood Suites
Hotel Style:
#50 Business Hotel in Albuquerque
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites Albuquerque staff and other travellers.
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Questions? Get answers from Candlewood Suites Albuquerque staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you have allergies don't go to this hotel.”
 of 5 bubbles GlendaZ, 15 Oct 2016 | Read review
“we had a 3rd floor room on the back side and it was perfect.”
 of 5 bubbles GENEANDALICE, 11 Oct 2016 | Read review
“Rooms on either side have views and are sunny.”
 of 5 bubbles DavidRG2013, 18 Jun 2016 | Read review
“Top floor is good as there is an elevator.”
 of 5 bubbles 626susant, 17 Jun 2016 | Read review
“If you get a room on the west side you might see the hot air balloons out in the morning.”
 of 5 bubbles 494kimberlyp, 17 May 2016 | Read review
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