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Omni Providence Hotel

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Traveller (319)
Room & Suite (328)
Pool & Beach (43)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Pool
Room service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Paid Internet
Paid Wifi
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair access
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Room features
Air conditioning
Refrigerator in room
Non-smoking rooms
Good to know
HOTEL STYLE
Quiet
Safe
HOTEL CLASS
Hotel links
Visit hotel website
Offers & Announcements:STEP INTO SAVINGS
Hotel deals

Location

Full view
100Great for walkers
Grade: 100 out of 100
108Restaurantswithin 0.3 miles
28Attractionswithin 0.3 miles
3,302Reviews
757Photos
25Q+A
100Room tips
Traveller rating
  • 1,706
  • 916
  • 397
  • 175
  • 110
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Popular mentions
Great hotel if you’re a member of Omni Loyalty Program. Free breakfast beverage, free shoe shine, free pressing. The room was older but nice. Only downside was difficult to find enough electrical outlets. Close to a mall and the Capital. Service by one bellman excellent.
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Hotel's Favourite
I booked through Expedia for a discount through my work HR department. Wasn’t sure about mixed reviews but we had great experience. The beds are great, room clean, had frig without asking, helpful bellmen and valet assistance. When my sister asked about a weird smell in the
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Response from Allison L, Guest Relations Manager at Omni Providence Hotel
Responded 20 Sep 2018
Thank you for posting a review regarding your recent stay. We are proud to read that we exceeded your expectations and that you had a wonderful stay, despite a few maintenance hiccups. We pride ourselves ourselves as hospitality professionals and we look forward to welcoming you back the next time you are in Providence.
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Beds are super comfortable, big fluffy towels, friendly and attentive service. Awesome location adjacent to mall. Quality and timeliness of room service excellent! Good security with key required to ride elevators. We will definitely be back!
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Review collected in partnership with Omni Hotels & Resorts
Everyone was incredibly nice and helpful. Had an issue with the competition my daughter was in running late and they were happy to extend the checkout time twice for us at no charge. Great service from all
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Review collected in partnership with Omni Hotels & Resorts
The hotel is Beautiful and the staff was very nice. But our shower had a hair stuck to the wall and I had a dirty/stained pillow case. I left that on the floor and the maid put it back on m,y bed - still dirty - the next day. The bathroom walls were dusty and stained in places.
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Review collected in partnership with Omni Hotels & Resorts
Response from Omni_Providence_GM, General Manager at Omni Providence Hotel
Responded 4 days ago
Dear caronc2015, Thank you for taking the time to provide your valuable feedback regarding your stay. We are glad that you think that our staff is very nice and that our hotel is beautiful. We agree that our location can not be beat. That being said, I apologize that you had issues with room cleanliness during your stay. The issues that you described are all preventable and are certainly not up to our typical standards. I am sharing your feedback with our Director of Housekeeping so that coaching and retraining will occur. This is not something that we want to affect another guest and we appreciate your bringing this to our attention. Thank you for taking the time to rate us and for choosing our hotel.
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Photo provided by managementOmni Providence Hotel
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Guest room amenity
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What is the parking situation like at this hotel? Is it free or a garage ?
I chose to valet park for the convenience, most especially because this property is downtown. Why fight for parking especially if you have places you need to be.
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What is the Uber cost from Providence Airport to the hotel?
Approximately $16
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What is the Uber cost from Providence Airport to the hotel?
Approximately $16
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Guests must be 21 years of age to rent a room.
0 votes
None of the rooms have jacuzzi's or hot tub.
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12345
"Ask for capital view"
"higher floors,back rooms for less noise from the street."
"Stay away from the 8th floor if you have any allergies"
"Stay elsewhere"
"Upper levels have best views - lower levels are blocked in by buildings."
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PRICE RANGE
US$157 - US$573 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the westin providence hotel providencewestin providenceprovidence westin
FORMERLY KNOWN AS
The Westin Providence
LOCATION
United StatesRhode IslandProvidence
NUMBER OF ROOMS
564
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