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When I made our reservations, I wanted to arrange for Dinner for two at the PY Steak house Restaurant for Sunday the 16th. All they (Reservations) could do was give me the telephone # of the Restaurant. I tried for a week to contact the...More
From the minute you pull up, walk in, eat, play and stay this resort has positive personality! Everyone from Valet to all staff are friendly and helpful. They truly make you feel welcome and want your stay to be positive.
Casino host Glenn is AMAZING!...More
We spent two nights at the Casino del Sol Resort to celebrate our 50th Wedding Anniversary. The Hotel was very nice and the room very well appointed and elegant, the bed was very comfortable and the seating area very spacious. Room service was good and...More
We decided to stay for one night to celebrate our anniversary. We been looking forward to it for most of the summer. We got our first messages, which were great, we hit happy hour at Prema Bar, amazing; everything was great up until we went...More
Response from JacquelineM3328, Guest Relations Manager at Casino Del SolResponded 6 days ago
Allow me to apologize on behalf of the entire team and thank you for your feedback on what we did well and importantly, how we can improve our overall service experience. We value every guest and hope you will give us another chance....More
The wait staff was horrible, while gambling I asked three different waitress for a drink and never received it. The room was beautiful but very warm in the room in the middle of the summer no less. The front desk was pleasant and probably the...More
Thank Kelly F
Response from JacquelineM3328, Guest Relations Manager at Casino Del SolResponded 1 week ago
Dear Kelly F,
Please allow me to apologize on behalf of our entire team. Thank you for your feedback on the things we got right, and for noting the other items we can improve upon. Again, we apologize and thank you for taking the time...More
Casino Del Sol, Spa and Conference Center is a Forbes Travel Guide Four-Star Resort and a Four-Diamond Triple AAA resort nestled in the secluded mesquites of the high desert; and just 15 minutes from Tucson ...MoreInternational Airport and downtown Tucson. Includes: *Hiapsi Spa and Fitness Center, *Prema Lobby Lounge, *Festa International Buffet,*PY Steakhouse, *Ume Asian Cuisine Sushi Restaurant, *Expansive pool area featuring the Oasis Pool Bar, *High Limit Lounge, *Covered parking garage, *Various other restaurants. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
My response was to this comment "this place has the Vegas vibe, but stuck on the outside of dirty Tucson. food is amazing, and has plenty to choice from. we didnt stay the night here, but from peole who have said its pretty... More
My response was to this comment "this place has the Vegas vibe, but stuck on the outside of dirty Tucson. food is amazing, and has plenty to choice from. we didnt stay the night here, but from peole who have said its pretty good also. have a cool looking pool and pool side bar for those hot day" Page 15 on the Trip Advisor comments.