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Holiday Inn Express Tucson Airport

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Holiday Inn Express Tucson Airport
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114 Reviews from our TripAdvisor Community

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Showing 110: English reviews
La Jolla, California
Reviewed 9 January 2014

I've been staying in Holiday In Express hotels for many years. I've never had a problem with these hotels and normally I love them. I've never stayed at this one in Tucson until last week. I spent 2 days there while in town for business. The staff was very rude when you could even find them. I just had back...

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Helpful?
1Thank Scott M
IHGCare, Guest Relations Manager at Holiday Inn Express Tucson Airport, responded to this review

Dear Scott M, Thank you for taking the time to review our property. I’m very disappointed to hear about your experience on your recent stay. We have sent you a private message addressing your concerns. I trust we can regain your confidence in our products and services. Sincerely, Dhan M Case Manager IHGCare

DFW
Reviewed 30 December 2013

This hotel is not up to mark of other Holiday Inn Express properties nor other hotels in this class like Hyatt Place. This was billed by priceline as 3-star, but honestly this seems more like a 2 star hotel. The main problem lies in old building that houses most of the rooms. The hallway had funny smell, like mentioned in...

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1Thank SecurityArch
IHGCare, Guest Relations Manager at Holiday Inn Express Tucson Airport, responded to this review

Dear SecurityArch, Thank you for taking the time to complete a review on your stay. I appreciate your positive feedback on our hotel staff. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. It's regrettable to hear that you were satisfied with...

Portland, Oregon
Reviewed 22 December 2013 via mobile

Fairly modernized and clean hotel with a descent free breakfast and good internet speeds, HBO, no showtime. Really no downsides. Just a good place and very nice mattress. If the shuttle isn't busy then they can take you down the road for some quick food.

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Thank eraumon
San Jose, California
Reviewed 12 November 2013

Booked a last minute trip to Tucson and found this hotel with airfare as a good value. Very close to the airport. We got a room on the first floor and we couldn't really open the curtains since the floor to ceiling window was facing a parking lot. At one point there were people drinking right in front of the...

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Helpful?
Thank Curly323
IHGCare, Guest Relations Manager at Holiday Inn Express Tucson Airport, responded to this review

Dear Curly323, Thank you for your review of our hotel. I am sorry some aspects of our hotel were not to your liking. I am pleased that our staff was able to offset this displeasure with great service. I was glad to hear you did appreciate our great location. Once again, we appreciate you taking the time to share your...

Sutton, Massachusetts
Reviewed 18 October 2013

I stayed here a couple of years ago. This is a consistently clean, comfortable hotel close to the airport. The hot tub was not working this time around, but everything else was fine. This is a good choice for the airport area.

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Thank c415
Newton B, General Manager at Holiday Inn Express Tucson Airport, responded to this review

Thank you for your wonderful compliment of our great hotel. Please make sure you visit us again when your in the area and please signup for IHG rewards program - Leilani Hinkler Acting General Manager

York, Pennsylvania
Reviewed 28 September 2013 via mobile

Booked through hotwire. Was just looking for a cheap motel to spend the night before going on into Mexico. Hotel is very very close to the airport, and they have their own shuttle service. Room was clean nice modern. Breakfast was extensive and free. Customer service was great. I would definitely recommend this hotel.

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Thank salbetz
Sierra Vista, Arizona
Reviewed 22 August 2013

My Family Enjoyed Our Stay At This Facility. It Is Minutes From The Airport And The Hotel Has A Shuttle. The Shuttle Driver Was Very Nice. The Staff There Were Excellent And Friendly. The Rooms Were Very Nice And Clean And The Beds Were Comfortable.

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Helpful?
Thank Eugene R
lq0853gm, General Manager at Holiday Inn Express Tucson Airport, responded to this review

Thank you for your kind comments we are always happy to hear great feedback from our guests. We look forward to your return visit.

Reviewed 1 August 2013

First off let me mention that the staff were the best I have come across. They were very informative and helpful. Definitely professional. The hotel is older and needs a remodel. Holes in the furniture and just a little on the dingy side. None of this was a deal breaker and I have since stayed again. Beds and linen were...

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Helpful?
Thank Dave1243
IHGCare, Guest Relations Manager at Holiday Inn Express Tucson Airport, responded to this review

Dear Dave1243, Thank you for your candid feedback. It is lovely to read your kind words regarding our staff. We are delighted to hear you found the bed clean and comfortable. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We rely on you, our guest, to...

Las Cruces, New Mexico
Reviewed 8 July 2013

Very nice establishment. Pool area was very nice, breakfast was delicious, bed was very comfortable, good selection of pillows, more than one coffee pack in room, microwave and refrigerator were a plus.

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Helpful?
Thank Patricia C
lq0853gm, General Manager at Holiday Inn Express Tucson Airport, responded to this review

Thank you for staying with us. We are very glad that you enjoyed your visit.

Richmond, Virginia
Reviewed 13 June 2013

It was a quiet place to stay close to the airport. Airport is not within walking distance but they have a shuttle with a very friendly driver. The room was freshly renovated and smelled like new carpet, but was nicely done. The desk staff was friendly and helpful. Did not really sample breakfast but they seemed to have a good...

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Helpful?
1Thank jparkerc
Newton B, General Manager at Holiday Inn Express Tucson Airport, responded to this review

Thank you for your kind comments on our property. We appreciate your visit while we are under renovation. I can assure you that contractors (CHG) were not the source of the marijuana smoke that you smelled. We believe that it came from a guests who were not following our Non-Smoking policy and would therefore be charged the $250 smoking fee.

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
We have a newly renovated property with updated furnishings and fixtures throughout the hotel including: flat screen TV's, Denver pillow top mattresses, new carpet, wallpaper, new wood furnishings in bedroom, and also an updated breakfast area. ... more   less 

Additional Information about Holiday Inn Express Tucson Airport

Address: 2548 East Medina Road, Tucson, AZ 85706
Region: United States > Arizona > Tucson
Price Range: £71 - £134 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Tucson Airport 2.5*
Number of rooms: 98
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Also Known As:
Holiday Inn Express Tucson Airport Hotel Tucson
Holiday Inn Tucson
Tucson Holiday Inn
Holiday Inn Express Tucson Airport Arizona
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Tucson Airport staff and other travellers.
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Anthem, Arizona
5 months ago
Anthem, Arizona
5 months ago

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Questions? Get answers from Holiday Inn Express Tucson Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Although close to airport, no noise problem.”
thomasjm477, 27 May 2016 | Read review
“Choose top floor.”
ruizj2013, 9 Feb 2016 | Read review
“All very quiet”
763robynw, 4 Feb 2016 | Read review
“Treat the staff with respect and not like they're your servants and you should get along just fine”
daveo702, 17 Oct 2015 | Read review
“I can only assume all would be fine. The airport is across the street but it is extremely quiet.”
JohnF023, 28 Sep 2014 | Read review
5 of 5