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TownePlace Suites Tucson Williams Centre

223 reviews
#55 of 129 Hotels in Tucson
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Traveller (30)
Room & Suite (22)
Dining (1)
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Overview
  • Excellent61%
  • Very good31%
  • Average5%
  • Poor1%
  • Terrible2%
Travellers talk about
“full kitchen”(14 reviews)
“front desk”(33 reviews)
“quiet location”(6 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (223)Write a Review
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Traveller rating
133
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LanguageEnglish
133
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5
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All reviewsfull kitchenfront deskquiet locationwould definitely stay here againsmall kitchenettelong stayhotel of choicefree breakfastspent nights hereroom was spotlessan extended stayhotel is locatedother hotelsenjoyed our stayone night stayeast sidethe general manager
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81 - 85 of 221 reviews
Reviewed 8 October 2015

About the only reason to stay in this area would be if you had some business in the Williams Centre, which was the case here. Good stay overall, no complaints. Clean, well kept, wifi was good, beds comfortable, nice and quiet in the top floor...More

1  Thank GGreyhame
Response from gjoyal, General Manager at TownePlace Suites Tucson Williams CentreResponded 12 October 2015

vrmgi, We are glad that you chose our hotel for your stay while in town on business. We are also glad that you enjoyed your stay and want to thank you for taking the time to review us on TripAdvisor. We hope to see you...More

Reviewed 29 September 2015

I stayed for 55 days straight. I have re-booked for another 10 days due to their amazing staff. I personally want to thank Garrett for being the best desk agent I have ever met. He was friendly, knowledgeable and always remembered my name. If I...More

1  Thank Countrygirl85
Response from gjoyal, General Manager at TownePlace Suites Tucson Williams CentreResponded 5 October 2015

Hello Counrtygirl85, Thank you for the great review. I really appreciate the kind words. We loved having you here and can't wait to see you again. Let us know if there is anything that we can ever do for you while you transition down here....More

Reviewed 21 September 2015

The hotel did not provide services promised upon reservation. Customer service was terrible, argumentative and did nothing to correct the problems. Not the customer service you would expect from a Marriott Hotel, as such I would avoid this hotel.More

1  Thank Linda C
Response from gjoyal, General Manager at TownePlace Suites Tucson Williams CentreResponded 23 September 2015

Linda C, Thank you again for another review. I would like to apologize that you felt that we did not provide an experience that would want you to stay here again. If we do an event like this again, I will make sure that we...More

Reviewed 14 September 2015

We were there for two days on business and thoroughly our stay. Check in was smooth and professional. The room was was well maintained and clean. The bed was very comfortable. The only minor issue we had was with the pillows. They are cute little...More

Thank Bob J
Response from gjoyal, General Manager at TownePlace Suites Tucson Williams CentreResponded 16 September 2015

Bob J, Thank you for taking the time to review our hotel! We are glad that you enjoyed your stay and can't wait to have to back soon. We are in the middle of converting all our pillows to Queen pillows. hopefully we will have...More

Reviewed 5 September 2015

Excellent clean rooms with excellent cleaning staff. Very good breakfast room with 24 hour coffee, hot chocolate and tea available. Very attentive breakfast staff and desk personnel. Nice heated pool but no spa. Nice exercise area. Off Broadway with many eating places and shopping stores...More

Thank 787manuelr
Response from gjoyal, General Manager at TownePlace Suites Tucson Williams CentreResponded 9 September 2015

Manuel R, Thank you for taking time to review us. We love hearing about our guest's experiences. We can't wait to see you again. Safe Travels, Gregg Joyal, General Manager

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Shuttle Bus Service
Meeting Rooms
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$132 - US$237 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Tucson
#6 Green Hotel in Tucson
#11 Business Hotel in Tucson
#20 Romantic Hotel in Tucson
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$132 - US$237 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Tucson
#6 Green Hotel in Tucson
#11 Business Hotel in Tucson
#20 Romantic Hotel in Tucson
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (30)
Room & Suite (22)
Dining (1)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
SOMA_Nomad
10 November 2017|
Answer
Response from GreggGM | Property representative |
There are no safes in the room. However, we do offer safety deposit boxes at the front desk. They are complimentary.
0
Votes
Anah T
18 June 2017|
AnswerShow all 3 answers
Response from Helen D | Reviewed this property |
We did not experience the happy hour.
0
Votes
astegen2016
12 June 2016|
Answer
Response from CelticFC41 |
Most likely is a credit card hold from incidentals (which is held regardless if you use them as the CC polices state if you read the fine print at check in) .....credit card processors and card companies (not the... More
1
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12
Room Tips
"top floor only"
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"Great breakfast!"
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"Stay on upper floor away from elevators"
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"Flexible Location"
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