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Comfort Inn & Suites

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82 Reviews from our TripAdvisor Community

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Showing 81: English reviews
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Lawrenceville, Georgia
Reviewed 6 days ago NEW

Have stayed at this property for 3 or 4 years in a row during the JCK show. It's a little far from the show proper, but getting around by car is easy. There is a Cracker Barrel and a Texas Roadhouse directly across the street, and an abundance of fast food chains along with a Wal-Mart within about a half-mile....

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Helpful?
Thank WeMakeTV
Sagui B, Front Desk Agent at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional...

Reviewed 2 weeks ago

I had to take my Airstream in for service in the middle of the Tucson Gem Show. Hotels were booked. I got a room for $140. I got the last room at this Comfort in. The bed and bedding was terrific. However, the bathroom needed updating and the shower didn't work well. Otherwise this is a good place, nothing special....

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Helpful?
Thank Alison R
Sagui B, General Manager at Comfort Inn & Suites, responded to this review

Thank you for you comments regarding your stay. We will pass along those comments regarding the bathroom to our management team for their consideration. We thank you for staying with us and hope to see you again.

Reviewed 3 weeks ago via mobile

Such a nice hotel! We reserved several rooms for our group. We had a room on the 3rd floor. The staff here is great, very accommodating and friendly. Our room was very roomy and modern, very clean and attractive. It had a refrigerator, microwave, desk, large tv screen, easy chair, and wifi. Breakfast is great. We have stayed her twice...

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Helpful?
1Thank Resue
Sagui B, General Manager at Comfort Inn & Suites, responded to this review

Thank you very much for your great comments regarding your stay. We enjoy seeing you and look forward to seeing you again on your next trip.

Newburgh, Indiana
Reviewed 5 December 2016

If the hot tub was HOT I would have probably given them a 5. The place is very Clean and the staff is super nice. The breakfast is great and they do have a great pool & hot tub area. I got in the hot tub and it was luke warm at best. I let the front desk know and...

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Helpful?
1Thank Blake812
Sagui B, Manager at Comfort Inn & Suites, responded to this review

Thank you for letting us know about the hot tub. We always like to hear from our guest. We have let our pool tech know and they have looked into it. Glad you enjoyed your stay other than the hot tub. We look forward to seeing you again.

Palm Springs, California
Reviewed 29 September 2016

This was an awful stay. I could not connect with WIFI. When I alerted the manager to this situation I was given a number for tech support. After waiting two hours, I called down to the manager again. First I was told that if I need WIFI, I could check out and find another hotel. This was not an option...

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Helpful?
Thank scanmod1950
Sagui B, Front Desk Agent at Comfort Inn & Suites, responded to this review

I would like to apologize for the inconvenience you had at our hotel. We strive to make every guest stay a great one and we did not achieve that with you. We have a 3rd party that takes care of our Internet Support so any feed back regarding issues they did not resolve is unfortunate to hear. I have passed...

Victoria
Reviewed 31 July 2016

I had a great experience at the hotel, the front desk attendant Len was very helpful and polite. The rooms were nice and clean and had a great nights sleep. The breakfast was good. I believe great customer service goes a long way when choosing a hotel and this place had it and will definitely stop again if traveling that...

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Helpful?
1Thank Richard C
Sagui B, Aileen - Front Desk at Comfort Inn & Suites, responded to this review

Thank you for your comments regarding your stay. We will be sure to pass along your comments to the rest of the staff. We agree Customer Service does go along way, sometimes all you need is a smile. Especially being on the road sometimes for very long distance. We look forward to seeing you again.

Orlando, Florida
Reviewed 22 July 2016 via mobile

Do not bother, I am a Choice Member and this is the most disappointing hotel I have been to. We have stayed at other Comfort Inns, this was not very impressive. When we arrived we were handed a bottle of water with a big attached holding a KitKat (miniature one) and was this our happy hour. No conditioner, just shampoo....

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Helpful?
Thank David B
Sagui B, Aileen- Front Desk at Comfort Inn & Suites, responded to this review

Hello and Good day sir. I would like to start out by saying thank you for being a loyal customer to Choice Hotels. Sorry to hear you were not happy with our accommodations, we like to give out at check in to our members a bottle of water with a candy as to show appreciation for being a member. As...

Jurupa Valley, California
Reviewed 18 May 2016 via mobile

Hotel was nice for the price. Free breakfast was ok, could have been better. The rooms were clean. Close to a few restaurants and the Tucson airport. Not much parking in front of hotel. Had to park in the back. But overall it😊 was nice and comforting.

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Helpful?
Thank Karen S
Sagui B, Front Desk at Comfort Inn & Suites, responded to this review

Thank you for your comments regarding your stay. Glad to hear you enjoyed our Free Full Hot Breakfast. We do have a very big parking lot that wraps around the hotel and it is first come first serve. Thank you again for your kind comments.

San Diego, California
Reviewed 26 March 2016 via mobile

The reservationist was AWESOME. She totally hooked me up with a good deal with their membership to Choice Hotels. When we arrived, the front desk person was very nice and we got complimentary water bottles and little candies attached which the kids loved. Our room was nice (on the top floor of 3 floors) and it was great because you...

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Helpful?
Thank EastWestX
Sagui B, Aileen- Front desk at Comfort Inn & Suites, responded to this review

Thank you for your comments regarding your stay. We will pass along your comments regarding the eggs to our breakfast attendant. Our breakfast is up to standards according to Choice hotels. Regarding the smell of the city sorry we don't control that. The train tracks have been there for a very long time and unfortunately we can't move them. Hopefully...

Raleigh, North Carolina
Reviewed 18 March 2016

Very nice hotel! Staff helpful & friendly, clean, comfortable, quiet, nice view. Breakfast typical Choice fare which was good--waffles, eggs, sausage, gravy, yogurt, fresh fruit, pastries. We ended up with a handicap room (we didn't need one) which was fine, except missed having a counter in the bathroom or a shower bow-out--our only complaints. TV was good as was WiFi:)...

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Helpful?
1Thank Brenda1327
Sagui B, Front Desk at Comfort Inn & Suites, responded to this review

Thank you for your comments regarding your stay. We enjoy having you stay with us. Your comments will be passed along to the rest of staff. Since we were booked at 100% if your reservation came to us as a handicapped we had to honor what your reservation was. Glad to hear you enjoyed your stay despite the handicapped room.

38 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Comfort Inn® and Suites in Tucson, Arizona. Come explore the wild west of Arizona with the many sites to see around this hotel. Within easy distance of this hotel is the Old Tucson Studios where many of your favorite western movies were filmed. Step back in time when Spain ruled Arizona in the Mission San Xavier. See what daily life was for a missionary in this 17th century church. Wonders of the Sonora Desert are minutes away from this Comfort Inn with attractions like Saguaro National Park and the Arizona Sonora Desert Museum. See one of the largest non-government funded air fields in the world at the Pima Air and Space Museum. 300 of the most historically significant planes are stored here for audiences to enjoy. While staying at this Comfort Inn and Suites, the following amenities are provided for your convenience:Free hot breakfast.Free high-speed wireless Internet access.Free weekly newspaper.Outdoor seasonal pool and hot tub.For business travelers, a computer with Internet access is available in our lobby as well as fax and copy services. Free local calls and a state-of-the-art exercise room are open to all guests.All of our premium rooms include a flat-screen plasma television with cable/satellite services, pillow top mattresses, microwave and refrigerator. Connecting rooms and sofa beds are available in some rooms. This hotel has a non-smoking premise. Whether staying at this Tucson hotel for business or pleasure, our close location to area attractions and quality staff makes the Comfort Inn and Suites your perfect stay. ... more   less 

Additional Information about Comfort Inn & Suites

Address: 8425 N. Cracker Barrel Rd., Tucson, AZ 85743
Region: United States > Arizona > Tucson
Price Range: £100 - £134 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Marana Best Western
Best Western Marana
Comfort Inn & Suites Tucson, Arizona
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites staff and other travellers.
1 question
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Questions? Get answers from Comfort Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid Tucson during the Gem Show, end of January to mid-February.”
 of 5 bubbles alisonr15, 2 Feb 2017 | Read review
“Be sure to have good anti-phishing, website protection on your computer.”
 of 5 bubbles Bwiz, 7 Jan 2016 | Read review
“Ask for upper floor west-facing room - great views.”
 of 5 bubbles WilliamJ244, 22 Oct 2015 | Read review
“Room 301 was very quiet and close to stairs; top floor 2-queen room”
 of 5 bubbles 303leilar, 13 Apr 2015 | Read review
“cannot say”
 of 5 bubbles Y220GXstephenr, 31 Mar 2015 | Read review
5 of 5