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The Westin La Paloma Resort & Spa

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About

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Service
Value
GreenLeaders Bronze level
Experience the newest level of luxury in the Southwest at Tucson's iconic Westin La Paloma Resort and Spa. This AAA Four-Diamond resort, beautifully situated in the lush foothills of the Santa Catalina Mountains, has undergone a $305 million resort-wide rejuvenation. The result is a more contemporary, personalized flare to the resort's renowned elegance that exceeds expectations and fulfills every guests needs. Each of the 487 spacious guest rooms (including 25 expansive suites) have been meticulously reappointed, with attention to the smallest details, to provide the most relaxing and convenient space to unwind. A perfect getaway for couples, families or corporate retreats, The Westin La Paloma Resort offers world-class amenities including five re-imagined resort swimming pools and the 177a€™ Sidewinder water-slide; 27 holes of Jack Nicklaus Signature golf; the full-service, restorative Elizabeth Arden Red Door Spa; WestinWORKOUT Fitness Center; Kids Club; and 8 exceptional dining options. Just 25 minutes from the Tucson International Airport, The Westin La Paloma Resort is conveniently located near art galleries, shopping, and a wide variety of signature destination attractions and dining. Courtesy transportation is provided for guests via new Mercedes Sprinters to the upscale La Encantada shopping center.
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Property amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Pool
Free Internet
Adult pool
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Golf course
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Paid Internet
Paid Wifi
Pets Allowed ( Dog / Pet Friendly )
Shuttle Bus Service
Tennis Court
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Business
Family Resort
HOTEL CLASS
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3,097Reviews
1,559Photos
54Q+A
100Room tips
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Popular mentions
Well ,located beautiful property. Service better than average, subject to group meetings. Breakfast adequate, menu provides ample options. Rooms about ready for a bit of refurb, but are comfortable. However, beds really need an upgrade. The three golf courses are in great shape,
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This place clearly show how even a not-so brand-new place can be maintained to greatness. All is in excellent shape and clean. Service is outstanding. Restaurant and bar are great; gym is out of this world, and setting is spectacular. Been here on a conference and this is one of
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We really liked the Westin in Tucson! It is a beautiful property. It is a BIG property. You have to call for a golf cart to go anywhere, then again, our room was at the far end of the property. And the golf carts are NOT included in the resort fee (like most hotels do) so you
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Response from Tim N, General Manager at The Westin La Paloma Resort & Spa
Responded 4 days ago
Thank you for your beautiful review. We appreciate your detailed comments about your relaxing experience at our resort. We regret any misunderstanding regarding the green choice program or the availability of our front drive associates to assist you at any time. Your feedback is extremely valuable and we thank you for giving us your insights about these aspects of your stay. It is our sincere desire for our guests to fully enjoy all the amenities we offer. Most of all, we are honored you would plan to stay with us again, and we look forward to our next opportunity to welcome you. Sincerely, Tim Norman—General Manager
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It’s a tad bit dated, but beautiful. Scenic, rustic, and still very classy. But then we get to the service, which is lackluster for a hotel of this price and caliber. Slow (and overly expensive) restaurants, strange billing/CC policies, poor housekeeping (obviously empty
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Response from Tim N, General Manager at The Westin La Paloma Resort & Spa
Responded 5 days ago
Thank you for your review. We apologize for missing our opportunity to meet and exceed your expectations of excellent service during your time with us. We are grateful for your compliment about our beautiful resort. We also appreciate your detailed, candid feedback regarding your experience. We hope to have an opportunity to welcome you for a more memorable stay in the future. Sincerely, Tim Norman—General Manager
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For being a Westin resort someone missed the fact that the furniture needs to be better than Motel 6. At least with Motel 6, the rate matches what you get. Check out these pictures and chose another spot to stay!!!
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Response from Tim N, General Manager at The Westin La Paloma Resort & Spa
Responded 5 days ago
Thank you for your review. Your impressions are very important to us, and we thank you for sharing your feedback. We are always striving for continuous improvement in our surroundings, our amenities, and overall experience. Your insights have been shared in order to draw attention and focus to what matters to you, our valued guest. We hope you will have a reason to return to Tucson in the future, and give us an opportunity to welcome you again. Sincerely, Tim Norman—General Manager
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this was taken from my balcony last year, when I stay at the Westin, just one of the many reason I came back this year 2 Feb 2019 - 11 Feb. 2019
Photo provided by managementThe Westin La Paloma Resort & Spa
Guest room
Photo provided by managementThe Westin La Paloma Resort & Spa
Guest room
Photo provided by managementThe Westin La Paloma Resort & Spa
Guest room
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12345669
I do not have any children, so I am not the best person to ask. The resort, however, has several pools & a water slide for their enjoyment. Tucson does offer several museums.
1 vote
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The pools are heated. In fact many people were doing laps at workout center when I visited while it was snowing! There is a mineral pool which is not heated.
0 votes
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To the best of my knowledge they are heated but I’d check with the staff to be safe.
1 vote
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12345611
"B bldg third floor"
"Wis I would have paid extra for a mountain view, we had a parking lot view"
"rooms on the West and East have the best views of the mountains"
"Mountain View Rooms are quiet"
"Make it by the main building or you could be doing a lot of walking . Dark walk ways."
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PRICE RANGE
US$208 - US$623 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
westin la paloma hotel tucsonwestin tucsonwestin la paloma tucson arizonatucson westin
LOCATION
United StatesArizonaTucson
NUMBER OF ROOMS
487
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