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Hotel Indigo San Antonio Riverwalk

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823 Reviews from our TripAdvisor Community

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Showing 803: English reviews
Fort Collins, Colorado
Reviewed 3 days ago NEWvia mobile

You don't need to spend a lot to get a great hotel right downtown if you are OK walking 15 mins to all attractions. The staff is really friendly and are more than happy to help you get acquainted with the city.

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Helpful?
Thank Todd S
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you so much for the review! We appreciate you taking the time to share your experience with us. We'll be sure to share your comments with the rest of the team. Positive reinforcement is always appreciated! Please consider us for your return trips to beautiful San Antonio!

Reviewed 4 days ago NEWvia mobile

This hotel is one is stay at again. I travel all around the rural and some bigger city parts of the state and usually don't stay at Hotels Indigo for lack of nearby locations and the indigo experience is a little too Metrosexual for me, pastels and urbanique-chique offerings but this one felt touristy and comfy in a San Antonio...

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1Thank Steven T
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you so much for the review! We appreciate you taking the time to share your experience with us. We'll be sure to share your comments with the rest of the team. Positive reinforcement is always appreciated! Please consider us for your return trips to beautiful San Antonio!

Northampton, United Kingdom
Reviewed 1 week ago NEW

Stayed here for 3 nights in November. Lovely hotel, bed was comfortable and bathroom clean. The restaurant menu was quite good though not a huge choice. Breakfast was excellent. The bar in the evening was a little cool due to the air conditioning! This hotel is ideally situated on the river walk with its bars and restaurants, and is takes...

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Helpful?
Thank KathieH396
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you so much for the review! We appreciate you taking the time to share your experience with us. We'll be sure to share your comments with the rest of the team. Positive reinforcement is always appreciated! Please consider us for your return trips to beautiful San Antonio!

Hockley tx.
Reviewed 1 week ago via mobile

This was our first time to stay at Hotel Indigo. We were very pleased the hotel it is very well maintained, the room was very clean, and spacious, the bed were really comfortable , I had no trouble falling asleep, but what made our stay memorable Was the Staff, I want to give a special shout to Jonathan at the...

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Helpful?
Thank bulldpog
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you so much for the review! We appreciate you taking the time to share your experience with us. We will be sure to share your comments with Jonathan as well. He always works his very best to make our guests feel at home and welcome when staying with us! We hope to see you again soon!

Magnolia, Texas
Reviewed 1 week ago

My family and I had 4 rooms. Two of us have Spire Elite status. I will start with the positive. The rooms were clean and the young man at breakfast was very helpful. The bad: Pillows are huge and hard. No other pillows are offered as an alternate. Rooms are paper thin and loud. In all 4 rooms no towels...

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Helpful?
Thank Dwolfe52
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you so much for your review. We appreciate the feedback and sincerely apologize for any issues you experienced during your stay with our accommodations and request response time. It is our goal to exceed every guest's expectations, every time and it seems as though we failed you in certain areas. Thank you so much for your sincere and honest...

Pearland, Texas
Reviewed 3 weeks ago via mobile

What a nice hotel, at the end of the river walk....peaceful and relaxing...we had a ride a the water taxi into downtown main strip and had a nice dinner...beds very very comfortable and amazing shower...definitely come back again

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Thank checktwice2309
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you so much for the review! We appreciate the feedback! We will be sure to share you comments with the rest of the team. Come back and see us soon!

Green Valley, Arizona
Reviewed 3 weeks ago

Very nice room with a balcony overlooking the river. The staff is friendly and responsive to requests. We had a 2 queen bed room and paid for parking which is important as there is very limited on street parking in the area. The room has a refrigerator but no microwave oven, there is one available for guests in the lobby...

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Helpful?
Thank jim2golf
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you so much for the review! We appreciate the feedback and positive reinforcement! We will be sure to share you kind words with the rest of the team. Come back and see us soon!

Durham, California, United States
Reviewed 3 weeks ago

Staff was friendly and helpful. We were with family members but because it was a busy weekend did not all end up at the same hotel. The patio by the river was a great place for all of us to be together and the staff was helpful in making the possible. Room was nice but fairly basic and because is...

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Helpful?
Thank Margaret S
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you so much for the review! We appreciate the feedback! We will be sure to share you comments with the rest of the team. Come back and see us soon!

Reviewed 4 weeks ago

We had high expectations after a few great stays at Indigos in other cities. Check-in was smooth and reception friendly; they acknowledged our platinum status with a pair of drink vouchers, but that was about the pinnacle of the experience. Our room was quite spacious, though it had a surprisingly small bathroom, given how big the rest of the room's...

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Helpful?
2Thank rct415
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you so much for your review. We appreciate the feedback and sincerely apologize for any issues you experienced during your stay! It is our goal to exceed every guest's expectations, every time and it seems as though we failed you. Thank you so much for your sincere and honest feedback. You have given us as a team a lot...

Seattle, Washington
Reviewed 4 weeks ago

Hotel is dusty, noisy, and dirty. Do yourself a favor and stay elsewhere. Pool is closed until at least end of 2016. We are in an upgraded room but it lacks basic cleanliness. Housekeeping staff is not courteous to guests with loud conversations in the hall. Fresh make up on white linens. I asked for clean linens now they have...

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Helpful?
Thank jne2016886
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you so much for your review. We appreciate the feedback and sincerely apologize for any issues you experienced during your stay! It is our goal to exceed every guest's expectations, every time and it seems as though we failed you. Thank you so much for your sincere and honest feedback. You have given us as a team a lot...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Multilingual Staff
  • Conference Facilities
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Welcome the Hotel Indigo San Antonio Riverwalk, an intriguing branded boutique hotel delivering peace and renewal to people who are tired of mundane cookie-cutter hotels. Meandering along the threshold of the Riverwalk in the downtown area you will find yourself close by the Museum of Art, Alamo, El Mercado, Southwest School of Arts & Crafts, Rivercenter Mall, Henry B. Gonzales Convention Center, Alamodome, Municipal Auditorium, and Majestic Theater. Local businesses include AT&T, Baptist Hospital, Methodist Healthcare Systems, Fort Sam Houston, Brooke Army Medical Center, Kelly USA, and Lackland AFB. Imagine a 100% smoke free, sophisticated boutique hotel, whose focus is delivering guest peace, serenity and renewal. Experience true Texas hospitality at this jewel just a short stroll to restaurants and bars. Hotel Indigo offers a blend of modern contemporary living with the best in hotel hospitality. Curl up in our over-sized beds with plush bedding, duvets, pillow shams and fluffy pillows. Complimentary WiFi is at your fingertips. Relax and enjoy our Bridges Bar & Bistro for cutting edge cuisine or grab a latte where we proudly brew coffee from a local company. The Hotel Indigo San Antonio Riverwalk has been designed as an oasis for travelers who yearn for an escape from the common hotel, but still need the convenience of a fitness center, pool and restaurant. ... more   less 

Additional Information about Hotel Indigo San Antonio Riverwalk

Address: 830 N Saint Marys St, San Antonio, TX 78205-1306 (Formerly Hawthorn Inn & Suites)
Region: United States > Texas > San Antonio > East Side
Price Range: £86 - £173 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Indigo San Antonio Riverwalk 3.5*
Number of rooms: 140
Reservation Options:
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Also Known As:
Hawthorn Suites San Antonio
San Antonio Hawthorn Suites
Hotel Indigo San Antonio Riverwalk Texas
Hotel Style:
#48 Romantic Hotel in San Antonio
#67 Business Hotel in San Antonio
#72 Family Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Indigo San Antonio Riverwalk staff and other travellers.
14 questions
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San Antonio, Texas
over a year ago
Winnipeg, Canada
6 months ago
Kokomo, Indiana

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Questions? Get answers from Hotel Indigo San Antonio Riverwalk staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a river view.”
 of 5 bubbles jim2golf, 15 Nov 2016 | Read review
“Ask for river view. We had a view of the parking lot next door. Not so pretty.”
 of 5 bubbles 26margarets, 15 Nov 2016 | Read review
“AC unit is a below the window unit (i.e., not central); you'll either end up freezing or with a damp/humid room consistently, so be advised.”
 of 5 bubbles rct415, 12 Nov 2016 | Read review
“River view rooms have construction going on either side and most of terrace is used for materials preparation and movement.”
  • Half inch gap between closed door and frame - security and fire risk
 of 5 bubbles 865miker, 5 Nov 2016 | Read review
“Get a room with a terrace and inspect the view before accepting the room.”
 of 5 bubbles Hank_In_AL, 5 Oct 2016 | Read review
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