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Courtyard San Antonio Downtown/Market Square

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Courtyard San Antonio Downtown\/Market Square
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254 Reviews from our TripAdvisor Community

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Showing 237: English reviews
Houston, Texas
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago

Everything about this hotel is average or below and it is really not worth 100 bucks or more a night. The hallway carpets were dirty, the hotel didn't smell very pleasant and the bathroom sink was backed up. Stacks of flyers for scam pizza delivery kept coming under the doors which obviously means people are constantly coming in who shouldn't... More 

Helpful?
Thank Connor J
Samantha C, Event Specialist at Courtyard San Antonio Downtown/Market Square, responded to this review

Good Morning, We have reviewed your case and have contacted the appropriate hotel team to handle this issue. San Antonio hotel and lodging association is currently working with the San Antonio Police department to combat the solicitation that many of our downtown hotels are receiving from these pizza flyers. We hope to better serve you the next time your travel... More 

Scottsdale, Arizona
Level Contributor
79 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 11 October 2016 via mobile

Everything about this place is average, and even under average for a Courtyard. Name is misleading - not in actual downtown nor at Market Square (Mercado). Location is a bit too far from Riverwalk for walking unless you have time and are really fit (half an hour) in a sort of deserted industrial neighborhood, and rooms are getting a little... More 

Helpful?
Thank Mark S
Samantha C, EVENT SPECIALIST at Courtyard San Antonio Downtown/Market Square, responded to this review

Thank you for taking the time to let us know how we are doing. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue. We hope to... More 

London, United Kingdom
Level Contributor
35 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 7 October 2016

This motel is conveniently located for access to the Alamo and Riverwalk but it is pretentious and doesn't live up to expectations. No breakfast is provided, although there is a small restaurant and bar on site, which we thought was expensive. Our room was quiet and comfortable but housekeeping was poor and we had to go down to reception to... More 

Helpful?
Thank W00dway
Management response:

Thank you W00dway for the feedback you provided us regarding your recent stay. Please accept our apologies for the poor service in housekeeping. Rest assure that we have provided the feedback to them in order to assure it does not happen again. We hope that on your next visit to the area you allow us to prove that we do... More 

Highlands Ranch, Colorado
Level Contributor
107 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 4 October 2016

On the 2nd night of my stay over Easter Weekend, I discovered blood on the top sheet and pillowcases. Our room was not cleaned on Easter Sunday for some reason. The blood was not mine. Sleeping in somebody else's bodily fluid is very traumatic.

Helpful?
Thank dovecanyon
Oscar M, Manager at Courtyard San Antonio Downtown/Market Square, responded to this review

Thank you for taking the time to fill out a review on our hotel. This issue was addressed immediately and has been corrected. Thank you for staying with us. More 

Philadelphia, Pennsylvania
Level Contributor
70 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 3 October 2016

I like this place- but not a great bar. Go to the market two blocks down the street. Room was clean... they even cleaned the remote and sanitize. BUT... the shower head was a wreck. Time to clean that up-- The pool area was nice and the service was nice. The is a high end grocery next door- HEB- which... More 

Helpful?
Thank Layla117
Samantha C, EVENT SPECIALIST at Courtyard San Antonio Downtown/Market Square, responded to this review

Thank you for taking the time out to let us know how we are doing. We have addressed this issue with the appropriate department, and will do our best to ensure this is a one time occurrence. We hope to better serve you the next time your travels bring you to San Antonio. Warm Regards, More 

Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 September 2016 via mobile

The staff at check in seemed bothered by having to check customers in. The hotel does not have continental breakfast and the breakfast they offer is outrageously priced. Parking lot was unsafe and had people begging for money. When you ask the staff for suggestions for places to eat or visit they gave inaccurate information. Beds were hard and the... More 

Helpful?
Thank Angela F
Samantha C, EVENT SPECIALIST at Courtyard San Antonio Downtown/Market Square, responded to this review

Thank you for taking the time to let us know how we are doing. While it is our commitment to provide a great and comftorable experience, unfortunately we fell short during your travels. We hope to better serve you the next time your travels bring you to San Antonio. Warm Regards, Samantha Cooley More 

frederick, maryland
Level Contributor
584 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 527 helpful votes
Reviewed 2 September 2016 via mobile

This is one of the original Courtyard hotels and it has a nice feel to it, as a low 3-story building, organized around an inner area with a small pool. Reception and housekeeping personnel are all very friendly and professional. Rooms are comfortable with good AC controls; I had a third floor balcony looking into the nice courtyard garden. Lobby... More 

Helpful?
1 Thank fred200099
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 28 August 2016 via mobile

We arrived to San Antonio for a family member who was graduating from Air Force boot camp. Everything went smoothly. As we got to our room it was very nice and comfortable. The AC worked well. Which is essential because it was so humid outside. The pool was refreshing as well as the indoor spa. The staff were nice and... More 

Helpful?
2 Thank Chris T
Chicago, Illinois
Level Contributor
53 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 27 August 2016

The hotel staff were very polite and helpful,The lobby has a alcohol and coffee bar, serves breakfast, lunch and diner. The lobby is well laid out with seating areas. There is a small store in the lobby, get drinks and snacks. The rooms are very clean and comfortable. The WIFI is free, you can upgrade to faster internet but its... More 

Helpful?
1 Thank ChicagoTrish_D
Texas
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 24 August 2016 via mobile

Staff was friendly. Checked in and out without any problem. Hotel was blocks away from Market Square. So many things to do around and places to eat. Room was spacious and clean. Elevators did take a long time to come down and go up. Also WiFi and computer area are very slow. It took me almost an hour to purchase... More 

Helpful?
Thank NanSnz
Samantha C, Event Specialist at Courtyard San Antonio Downtown/Market Square, responded to this review

Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Courtyard San Antonio Downtown/Market Square. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay.We have shared your feedback with the appropriate hotel team to... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Courtyard San Antonio Downtown/Market Square

Address: 600 S Santa Rosa Ave, San Antonio, TX 78204-3128
Region: United States > Texas > San Antonio > Avenida Guadalupe
Price Range: £80 - £175 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard San Antonio Downtown/Market Square 3*
Number of rooms: 149
Reservation Options:
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Also Known As:
Courtyard By Marriott San Antonio Downtown/Market Square Hotel San Antonio
Courtyard San Antonio Downtown/Market Square Texas
San Antonio Marriott
San Antonio Courtyard
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard San Antonio Downtown/Market Square staff and other travellers.
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Questions? Get answers from Courtyard San Antonio Downtown/Market Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Oh they leave you earn plugs in the room for a reason- which I did use. the AC units are LOUD”
 of 5 bubbles Layla117, 3 Oct 2016 | Read review
“I had a room on the 1st floor it was quiet”
 of 5 bubbles ChicagoTrish_D, 26 Aug 2016 | Read review
“We were upgraded to a King Suite because they were busy - amazing!”
 of 5 bubbles bachboy2015, 7 Jun 2016 | Read review
“Perhaps a room away from the busy streets on two sides.”
 of 5 bubbles jackyglo, 31 May 2016 | Read review
“Soo nice to have an elevator.”
 of 5 bubbles familytravlerchicago, 24 May 2016 | Read review
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