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Best Western Alamo Suites

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Traveller (43)
Room & Suite (30)
Pool & Beach (3)
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Overview
  • Excellent42%
  • Very good31%
  • Average16%
  • Poor4%
  • Terrible7%
Travellers talk about
“indoor pool”(36 reviews)
“waffles”(44 reviews)
“front desk”(61 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Fitness centre
2 Star Hotel
All hotel details
Additional information
Offers from Best Western Alamo Suites
Special Offer: BOOK DIRECT & SAVE
Hotel deals
Offers from Best Western Alamo Suites
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (538)
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509 results
Traveller rating
207
162
79
25
36
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LanguageEnglish
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207
162
79
25
36
Show reviews that mention
All reviewsindoor poolwafflesfront deskking sizehard boiled eggsclose to downtownmarket squarethe breakfast areawould stay againthe river walkstayed nightsbed was comfortablecontinental breakfastnice staybusiness centeralamoriverwalk
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1 - 5 of 509 reviews
Reviewed 1 week ago

We will remember the BW Alamo because of the excellent service we received. The receptionist was very helpful with recommending a BBQ place. Very clean. The room was perfect. Would stay there again!!!More

Review collected in partnership with Best Western
Thank Leticia V
Response from kenil p, General Manager at Best Western Alamo SuitesResponded 1 week ago

Ms.Leticia we appreciate you taking the time to leave us your feedback, it's great to hear you enjoyed our recommendations provided by our staff. We are happy to have provided cleanliness as well as our customer service. We thank you for staying with us and...More

Hotel's Favourite
Reviewed 24 September 2017

We just spent a week at this gem of a hotel and really enjoyed it. First of all, you can't beat the price...$57/night which includes the breakfast. Breakfast consists of Texas shaped waffles, sausage, eggs, toast, yogurt, cereal, etc. Breakfast room is not real big...More

2  Thank rduinc
Response from Riaz A, General Manager at Best Western Alamo SuitesResponded 27 September 2017

We are glad you enjoyed our newly upgraded breakfast. Awesome to hear you took advantage of the trolly that is located on the city block behind our property. We will pass along the feedback to all our of staff. Thank you for staying with us!...More

Reviewed 18 April 2018

Good location, not far from down town. Front desk was helpful when checking us in. Breakfast could have been better, the food was pretty much gone when we got there at 8:30 and it didn't look like it was being restocked.More

Review collected in partnership with Best Western
Thank smobermeyer
Response from kenil p, General Manager at Best Western Alamo SuitesResponded 20 April 2018

We appreciate you taking the time to leave us your feedback, we would like to apologize for the issues you encountered with our breakfast selection. We are happy to hear you enjoyed our customer service from our front desk staff as well as our location....More

Reviewed 7 April 2018

Cons. Hotel did not accurately represent itself. It was significantly overpriced and had a 4 day minimum due to the concurrent NCAA Final Four. Room was musty. Floor had uneven spots under the carpet. The stairwells were so smelly we avoided using them. Pros. Did...More

Review collected in partnership with Best Western
Thank prizesandcoupons
Response from kenil p, General Manager at Best Western Alamo SuitesResponded 11 April 2018

We appreciate you taking the time to leave us your feedback, we sincerely apologize for any issues you encountered during your stay. We thank you for staying with us and wish you safe travels.

Reviewed 4 April 2018

We thought we were booking a nice motel. Our room looked nothing like the photos posted on the booking site. Mattress is uncomfortable. Bedding was dirty. Large mirror was not mounted to wall...just leaning against it where it might fall on a guest. Located in...More

Thank Debbie K
Response from kenil p, Manager at Best Western Alamo SuitesResponded 4 April 2018

We do apologize you are unhappy about our location and pending holds on your credit card. We do authorize credit card on selling out nights just to guarantee our guest reservations. We are located in industrial area, and one mile away from the Riverwalk, and...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Spa
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$83 - US$198 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#67 Romantic Hotel in San Antonio
#96 Business Hotel in San Antonio
Room types
Non-Smoking Rooms
Details
Price range
US$83 - US$198 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#67 Romantic Hotel in San Antonio
#96 Business Hotel in San Antonio
Room types
Non-Smoking Rooms
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Traveller (43)
Room & Suite (30)
Pool & Beach (3)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Lynette C
23 December 2017|
AnswerShow all 2 answers
Response from kenil p | Property representative |
We are about 15 miles away from Lackland AFB.
0
Votes
Akin O
6 June 2017|
AnswerShow all 10 answers
Response from SouthTexasDave | Reviewed this property |
There are lots of camera"s in the parking lot. It seems pretty safe to me. No passersby.
1
Vote
claudia b
18 December 2016|
Answer
Response from kenil p | Property representative |
The closest casino that I know of is approximately two and a half hours away from San Antonio. It is near Eagle Pass, TX.
0
Votes
Room Tips
"Keep driving."
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"Suite was very spacious. Great for 2 couples or a family."
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"Ask for quiet room, away from the doggy day care"
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"Leave your car empty and unlocked. Or avoid this place, and go to a more secure location."
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