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Courtyard San Antonio Airport/North Star Mall

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Traveller (6)
Room & Suite (18)
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Overview
  • Excellent40%
  • Very good33%
  • Average16%
  • Poor9%
  • Terrible2%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3 Star Hotel
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Rooms
10 Jun11 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (166)
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61
54
27
15
4
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LanguageEnglish
61
54
27
15
4
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All reviewssan antonio airportmary janebase of operationsfairfield innfront deskmarriott courtyardmaintenance issuesstarbucks coffeerental cargreat hotelindoor poolwalking distanceclean hotelspecial thankshighly recommend this hotelwill stay there againconvenient location
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1 - 5 of 161 reviews
Reviewed 1 week ago

Went for Fiesta and stayed there instead of Downtown. While the drive was longer, the traffic did not exist and the Uber rides were not expensive to get anywhere. The rooms are large and the space is nice. One bad thing is that they do...More

Thank Donald R
Reviewed 4 April 2018 via mobile

We had late flight in which means we prefer free shuttle to hotel and location close to airport--- perfect on both counts! Roma are good and clean, lack of hot water can be an issue! Travelled shuttle with airplane crew who gave us tips on...More

Thank Bob T
Reviewed 1 April 2018

I had a reservation for over a month for a room with a king size bed. When we went to check in, we were told that there were no king rooms. My wife and I are both over 6 foot tall. This is a problem....More

Thank A_Litle_Bit_OCD
Response from Katie P, Area Asst. GM at Courtyard San Antonio Airport/North Star MallResponded 2 April 2018

Our apologies for not meeting your expecations and with the shuttle service. We can't tell your contact name or email or phone. If you can please email your contact number and email to Joshua.rodriguez@interstatehotels.com that we be great. Thanks again for your time.

Reviewed 21 March 2018 via mobile

This was a family trip on 3/11/18 for a Sea World package. Soon as I got there from an 8 hr drive me and the wife were not greeted properly. The girl that checked us in was rude and not knowledgeable. She gave us a...More

Thank Tony L
Response from Katie P, Area Asst. GM at Courtyard San Antonio Airport/North Star MallResponded 2 April 2018

Hello Tony, our apologies for the experience you had and how we didn't meet your expectations. My General Manager Joshua would like to speak with you. When you have some time, please call him at 210-530-9881 or please email him with your contact number at...More

Reviewed 5 February 2018

We stayed one night here on January 20th, we had to move to another room because of an odor that was coming from the heater. The new room was nice until I went to take a shower in the morning and a cockroach was running...More

Thank Kathy K
Response from Katie P, Area Asst. GM at Courtyard San Antonio Airport/North Star MallResponded 2 April 2018

Hello Kathy, our apologies for that experience you had with the guest room and pest. We will follow up and make sure that room was placed on our cycle with the Marriott Pest Company. PLease feel free to contact me direct next time your in...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Restaurant
Bar/Lounge
Indoor pool
Details
Price range
US$115 - US$192 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#100 Business Hotel in San Antonio
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$115 - US$192 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#100 Business Hotel in San Antonio
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (6)
Room & Suite (18)
Questions & Answers
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sherrell19
20 October 2014|
AnswerShow all 6 answers
Response from Kirk A | Property representative |
Hello, Thank you for inquiring about the San Antonio Courtyard Airport North Star location. In general Courtyard's do not offer complimentary breakfast accross the brand, unless you book a specific promotional rate that... More
0
Votes
Room Tips
"You can request a balcony. If you do, get a top floor, but there still is not mush of a view."
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"Great service"
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"Should have better information on website. Use friendly chemicals when cleaning rooms."
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"I always ask for top floor away from elevator"
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