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Candlewood Suites - San Antonio NW Medical Center

PricelineUS$88*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Candlewood Suites - San Antonio NW Medical Center
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66 Reviews from our TripAdvisor Community

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There are newer reviews for Candlewood Suites - San Antonio NW Medical Center
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Showing 62: English reviews
San Antonio, Texas
Reviewed 14 May 2015

I really like this hotel, and Candlewood has never been a favorite for me. I usually go out of my way to avoid them, but this one was the most convenient for us this stay and so we gave it a shot. I am glad we did. The only bad thing I can say is more about me than the...

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Helpful?
Thank Heather S
Angie A, General Manager at Candlewood Suites - San Antonio NW Medical Center, responded to this review

Thank you for your kind words. We are so happy that you enjoyed your stay with us and hope that you visit again soon!

Boston, Massachusetts
Reviewed 12 April 2015

I travel quite frequently and this hotel is far from the normal Candlewood brand. The hotel staff treats guests like they don't matter and that they can just about rent to anyone from fro the streets. I am a member of the rewards program and the staff doesn't seem to care about who is part of the rewards program or...

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Helpful?
Thank mike b
Angie A, Manager at Candlewood Suites - San Antonio NW Medical Center, responded to this review

We thank you very much for taking the time to share your thoughts and comments regarding your stay with us. We always try our best to ensure we meet our guests needs and apologize for your disappointment. Rest assured that we take all comments and suggestions to heart so that we can improve and provide the exceptional service that our...

Decatur, Texas
Reviewed 12 November 2014

Staff is friendly and helpful, rooms are clean and (mostly) quiet, location is safe. Not too far from hospitals and shopping, and several local restaurants deliver. Amenities are great too (complimentary laundry room, nice pool). Good wifi if you need it for work. There is even a "lending locker" with things you might need, like a blender and waffle iron....

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Helpful?
Thank moonflower1313
Angie A, General Manager at Candlewood Suites - San Antonio NW Medical Center, responded to this review

Thank you for taking a moment to provide us with your feedback. One of our top priorities is Guest satisfaction and we are so pleased to hear we met your expectations during your recent stay at our hotel. Thank you again and I will make sure to share this with our staff.

Dallas, Texas
Reviewed 16 September 2014

We stayed here in July in the King 1 bedroom suite when we visited Seaworld, I must say I wasn't sure what to expect. It was a pretty nice hotel and we loved the fact there was a sleeper couch for the little ones and a door to close us off from all the noise they were making lol. I...

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2Thank SweetLittleTravels
Angie A, General Manager at Candlewood Suites - San Antonio NW Medical Center, responded to this review

We thank you so much for your kind words about our property. We strive to provide great service and comfort for our guest and appreciate when our guest are happy with their stays. Thank you again for your input.

Ft. Worth, Texas
Reviewed 23 June 2014

Let me firstly say that the staff at this hotel were simply amazing, very friendly and attentive to their guests (especially Matthew), they went out of their way to make all the guests feel very welcome. However, unfortunately I can't say anything nice about the hotel itself, the entrance to the hotel property is not well advertised, you're more likely...

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1Thank jbsjp
Angie A, Manager at Candlewood Suites - San Antonio NW Medical Center, responded to this review

Thank you for taking the time to write this review. We are very happy that you were pleased with the customer service you received during your stay. We apologize that the condition of the hotel did not meet your expectations on this occasion. Rest assured that we take all comments and suggestions to heart so that we can improve and...

Houston, Texas
Reviewed 29 May 2014

The room is super small for a suite. We stayed at candlewood other locations with 2 queen beds in the room. but this one only has 1 queen. they don't have rollaway bed or a couch. My 7 year old had to sleep on the floor. Everything is old in the room. The bed made a lot of noise and...

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Helpful?
Thank Grace B
Angie A, Manager at Candlewood Suites - San Antonio NW Medical Center, responded to this review

Thank you very much for taking the time to share your thoughts and comments regarding your stay with us. We always try our best to ensure we meet our guests needs & expectations and on this occasion we apologize for your disappointment. Rest assured that we take all comments and suggestions to heart so that we can improve and provide...

Brunswick, Georgia
Reviewed 14 April 2014

It is a nice Candlewood Suites. The usual extended stay hotel. Don't look for many amenities. Very friendly and helpful staff. You get what you pay for; good value for the dollar. A little hard to find. Set back off off a frontage road. But worth looking for

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Helpful?
Thank svargasi
Angie A, General Manager at Candlewood Suites - San Antonio NW Medical Center, responded to this review

We thank you so much for your kind words about our property. We strive to provide great service and comfort for our guest and appreciate when our guest are happy with their stays. Thank you again for you input.

Pelham, New York
Reviewed 19 February 2014

Everything was fine at this Candlewood. The staff was helpful and friendly, they gave us a map and tips for sightseeing. Our room was clean, but only had one chair which was a bit strange since it usually has two chairs in the kitchen/office area as well as a lounge chair. We were able to borrow a chair from the...

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Helpful?
Thank J W
Angie A, General Manager at Candlewood Suites - San Antonio NW Medical Center, responded to this review

Thank you for the nice review! Guest satisfaction is our top priority and I am glad to see that we were able to meet your expectations. We hope to see you again, soon!

Los Angeles
Reviewed 24 January 2014

First, I want to be clear that the staff here are all OUTSTANDING! They could not have been more helpful and accommodating. I also want to acknowledge that they have little to no control over the building being in dire need of a renovation, nor can they do much about the crime in the area. That said, had I read...

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Helpful?
2Thank KipF
Angie A, General Manager at Candlewood Suites - San Antonio NW Medical Center, responded to this review

Thank you for taking the time to write this review. I am very happy that you were pleased with the customer service you recieved during your stay. Although, I am also very sorry that our hotel did not meet your standards, due to it's older condition. Our guest are very important to us and we appreciate your feedback.

Glen Allen, Virginia
Reviewed 23 December 2013

My family and I stayed here on our road trip to Florida and were surprised when we pulled up and found a cop car in the parking lot. I asked the cop in the hotel lobby if crime was a problem in the area and he said cars are broken into all of the time in the area. He advised...

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Helpful?
2Thank kandkwed
Angie A, General Manager at Candlewood Suites - San Antonio NW Medical Center, responded to this review

Thank you very much for taking the time to share your thoughts and comments regarding your stay with us. We always try our best to ensure we meet our guests needs & expectations and on this occasion we apologize for your disappointment with the condition of our facilities. Rest assured that we take all comments and suggestions to heart so...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to San Antonio Come and see how we celebrate spring with Fiesta, Fiesta, Fiesta! , a citywide cultural celebration. Aside from being home to the Alamo and the San Antonio Riverwalk, we are also home to the San Antonio Spurs, the Majestic and IMAX Theater, Sea World, Fiesta Texas as well as many institutions of higher education including UTSA and Trinity University. From the moment you enter the Candlewood Suites hotel you will feel right at home. Whether your visit brings you to us for business or pleasure, one night or an extended stay, the Candlewood Suites is ready to serve you. Our rooms are cozy and convenient because we put the amenities where they really count: in your room. It's the ultimate suite for every traveler. Each suite has a fully equipped kitchen complete with microwave and full size refrigerator. Work efficiently at your executive desk with two phone lines and surf the net with our free high speed internet access. Relax in the overstuffed recliner while you enjoy the CD player and DVD/VCR. Borrow your favorites from our free video and book library or work off some stress in our fitness center or our outdoor pool. Our Candlewood Cupboard offers meals, snacks and sundry items at value prices and our complimentary washers and dryers will keep you looking your best. The Candlewood Suites hotel is located on the Northwest side of town near USAA, Lackland Air Force Base, and the Medical Center. ... more   less 

Additional Information about Candlewood Suites - San Antonio NW Medical Center

Address: 9350 W Interstate 10, San Antonio, TX 78230-3169
Region: United States > Texas > San Antonio > Northwest Side
Price Range: £68 - £104 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites - San Antonio NW Medical Center 2.5*
Number of rooms: 112
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Also Known As:
Candlewood Suites - San Antonio Hotel San Antonio
Candlewood San Antonio
San Antonio Candlewood Suites
Candlewood Suites - San Antonio NW Medical Center Texas
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites - San Antonio NW Medical Center staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the south side are quieter”
abluciol, 23 May 2016 | Read review
“To choose a good room, don't stay at this hotel”
davidfI4477QY, 14 Feb 2016 | Read review
“stay in a suite”
gina5021, 26 May 2015 | Read review
“If you don't like overhead noise get an upstairs room, but they are all pretty quiet.”
moonflower1313, 12 Nov 2014 | Read review
“Look elsewhere for a safer location.”
KipF, 24 Jan 2014 | Read review
5 of 5
Priceline
US$88* /night
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HotelQuicklyUS$123
TravelocityUS$89
CandlewoodSuitesUS$89
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Prices are for 1 room, 2 adults
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