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SpringHill Suites San Antonio Downtown/Riverwalk Area

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SpringHill Suites San Antonio Downtown\/Riverwalk Area
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329 Reviews from our TripAdvisor Community

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Showing 322: English reviews
Orlando, Florida
Reviewed 3 days ago NEW

I loved this hotel. We were a block away from the Riverwalk. We visited Thanksgiving weekend so it was busy, I recommend that you leave your car parked at the hotel parking lot, which there is a fee, and walk to the Riverwalk or you will lose your spot. The rooms were very big. We had 2 rooms and in...

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Helpful?
Thank Amanda V
Zanesville, Ohio
Reviewed 1 week ago

My husband and I stayed here for two nights before going on to Houston for Thanksgiving. The location was good~within a block of the River Walk and all downtown attractions and the staff were very friendly. The room was nice and modern~there was a living room type arrangement when you first walked in with a couch, coffee table and TV....

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Thank Tigercar5
Reviewed 2 weeks ago via mobile

I thoroughly enjoyed my stay here. I stayed for five nights, and I really lucked out. Somehow I got one of the two largest rooms, which had an extra room with a kitchen table and four nice leather chairs and a desk with a tv. My husband and toddler came too and he was able to work from the hotel...

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Helpful?
Thank Ashley F
Management response:

Ashley, I am overjoyed with how great your stay and experience was with us. I am so happy you were able to have your family join you on this trip and that we were able to deliver a special stay for you all. We really hope to see you back in the future, let me know when you plan on...

Pasadena, California
Reviewed 2 weeks ago

I'd give it a 4-5 for service and a 1-2 for the building/room situation so a 3 is the average. Staff are friendly and pleasant to interact with. As a Gold Elite, I wish I had been assigned a better room - 3rd floor (out of 4) and 2 units down from the elevators which is very high traffic. I...

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Helpful?
Thank rlee508
Management response:

Rlee, I am so disappointed to hear that you had such a hard time sleeping due to your neighbors. Anytime you are disturbed like that and it interferes with your rest, please let one of our team members know so that we can politely ask that they turn down their volume and respect all of the other guests. I also...

Omaha, Nebraska
Reviewed 2 weeks ago

Just a few blocks from the river walk. The staff was very friendly and helpful. Several people recommended activities and restaurants that hadn't come up on searches of places to go. The continental breakfast was ok. The coffee was average. There were warm cookies in the lobby during the afternoon. I liked the fun lollipops at the front desk. The...

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Helpful?
Thank Kris P
Management response:

Kris, Thank you for your comments about your recent stay and visit to our hotel. Sounds like you were overall satisfied, but maybe a little disappointed with our breakfast. I would like to hear from you, your suggestions as to what would have made it better? We are always looking to improve and if it is within our brands standards...

Fort Worth, Texas
Reviewed 3 weeks ago

Check-in was a cinch, but parking is absurd--$25 day. I guess the vehicle was safe. The hotel stay was just adequate; no frills. Everything seemed clean. My room smelled like wet dog, but it didn't seem dirty. Just a musty smell. For $125 a night, things should be better. Staff was friendly.

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Helpful?
Thank Randy P
Management response:

Hi Randy, Thank you for letting us know about your experience. I am glad you found the staff friendly however was disappointed to learn your room smelled like a wet dog. I have not had anyone tell us that before and would like to speak with you further for more details. I was shocked to hear you were charged $25.00...

Kennewick, Washington
Reviewed 4 weeks ago

I booked this hotel because it is in close vicinity to the Riverwalk. It is only 5-10 minutes walk. Despite it's location, it was not noisy at all. The beds are comfortable, as what would be expected of a Marriott brand. The service is awesome! Price is reasonable. Would stay here again if in the area.

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Helpful?
Thank LTMiranda
Management response:

LT Miranda, Thank you for your kind words and positive review. We are so happy you enjoyed your stay and look forward to the next opportunity to welcome you back. Sincerely, NDahl, General Manager

San Antonio, Texas
Reviewed 3 November 2016

Awesome location near Hemisphere, perfect location to explore San Antonio. I have stayed three times with ALL GOOD review. Absolutely love this hotel, for New Years. I would LOVE to return, yet they were all fully booked :(

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Thank Lisa Leia G
Management response:

Dear Lisa, Thank you for your excitement about our property and location. We are delighted that you have selected us as your hotel of choice and are saddened that you were not able to get in this last time. If you would please contact me directly at the hotel when you are planning to return to the area, I would...

Reviewed 1 November 2016

We had to quickly find a hotel in San Antonio when our plans suddenly changed. Not sure why we picked this one among others. Probably for the "price vs. location". It is within a walking distance to the River Walk (about 5-8 minute walk to the closest entrance) and Alamo (about 20-30 minutes if you choose to go along the...

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Helpful?
Thank Pavel K
Management response:

Mr. Pavel, Thank you for your positive feedback with regards to your most recent stay. I am delighted to learn that our staff provided exceptional service and that you were pleased with our location and amenities. San Antonio is such a beautiful city and we feel privledged to be part of this hospitality community! From all of us here at...

Austin, Texas
Reviewed 29 October 2016 via mobile

This was a good place for a one night stay. It is close enough to the river walk, plus it is near an up and coming historic district; not much action, but a nice change of pace from staying downtown. A car is helpful here.

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Helpful?
Thank JrMushroom
Management response:

John, Thank you for your review, we certainly appreciate you selecting us for your San Antonio accommodations and look forward to welcoming you back one day in the future. Let us know when that will be, I'd love to include a beverage or appetizer just to say thanks for letting us know how much you enjoyed our location and your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The SpringHill Suites by Marriott San Antonio Downtown/Riverwalk Area has completed a multi-million dollar renovation and full upgrade of the hotel to become the newest Marriott product in Downtown San Antonio. Our great location puts you in the heart of San Antonio attractions and just steps away from the famous Riverwalk, the legendary Alamo, and the Henry B. Gonzalez Convention Center. Enjoy our all-suites hotel, the very spacious king or double queen suites featuring a microwave and mini-refrigerator, wet bar, separate living room with sleeper sofa, two HDTVs in every suite, free WiFi, 24-hour fitness center, 24-hour business center, beautiful outdoor pool and sundeck, complimentary breakfast bar, and evening cocktail lounge. Some of the best locally owned and popular restaurants are within walking distance of the hotel. The SpringHill Suites promises greater comfort and enhanced productivity, leaving you in control of your experience at the hotel. Enjoy Marriott Rewards and a most rewarding stay in our beautiful new hotel, SpringHill Suites by Marriott San Antonio Downtown. ... more   less 

Additional Information about SpringHill Suites San Antonio Downtown/Riverwalk Area

Address: 524 S Saint Marys St, San Antonio, TX 78205-3418 (Formerly SpringHill Suites San Antonio Downtown)
Region: United States > Texas > San Antonio
Price Range: £91 - £200 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites San Antonio Downtown/Riverwalk Area 3*
Number of rooms: 116
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Orbitz, Odigeo, Travelocity, Priceline and Marriott so you can book your SpringHill Suites San Antonio Downtown/Riverwalk Area reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
4 Points By Sheraton San Antonio Downtown
Four Points By Sheraton San Antonio Downtown Hotel San Antonio
SpringHill Suites San Antonio Downtown/Riverwalk Area Texas
Hotel Style:
#36 Family Hotel in San Antonio
#71 Business Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites San Antonio Downtown/Riverwalk Area staff and other travellers.
6 questions
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dickinson
over a year ago
Dallas, Texas
Lethbridge, Canada

See all questions (6)

Questions? Get answers from SpringHill Suites San Antonio Downtown/Riverwalk Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Close to river walk”
 of 5 bubbles 633peterl, 30 Sep 2016 | Read review
“Pick one in another hotel”
 of 5 bubbles marksX2041ZK, 16 Sep 2016 | Read review
“Get a room that overlooks the pool”
 of 5 bubbles Stevegold69, 15 Sep 2016 | Read review
“high floor”
 of 5 bubbles Katconcierge, 14 Aug 2016 | Read review
“The rooms are all about the same. Do not park under the trees!”
 of 5 bubbles ajmax01, 4 Aug 2016 | Read review
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