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SpringHill Suites San Antonio Downtown/Riverwalk Area

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Traveller (19)
Room & Suite (18)
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Overview
  • Excellent53%
  • Very good30%
  • Average10%
  • Poor5%
  • Terrible2%
Travellers talk about
“bird poop”(3 reviews)
“front desk”(38 reviews)
“the river walk”(23 reviews)
AMENITIES
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
All hotel details
Additional information
Offers from SpringHill Suites San Antonio Downtown/Riverwalk Area
Special Offer: Member Rates
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Offers from SpringHill Suites San Antonio Downtown/Riverwalk Area
Special Offer: Member Rates
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Reviews (178)
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Traveller rating
91
53
19
9
4
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Time of year
LanguageEnglish
91
53
19
9
4
Show reviews that mention
All reviewsbird poopfront deskthe river walka separate living room areaclose vicinitynice complimentary breakfastgold elitegreat location within walking distancesliding doorwafflesadjacent roomsrooms were very clean and comfortableconvention centerminute walkextra roombig roomcoffee machine
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1 - 5 of 176 reviews
Reviewed 6 days ago

I stayed here for mothers day weekend on the riverwalk- they have awesome amenities the place very clean-the suites awesome -the staff very friendly -the breakfast a little to be desired-they kept running out of food---not much of selection for it to be buffetMore

Thank sbjay3
Response from Nanci J, General Manager at SpringHill Suites San Antonio Downtown/Riverwalk AreaResponded 4 days ago

We appreciate you letting us know that we met if not exceeded your expectations with the price and value that we provided. We strive to be the best quality hotel at a reasonable price that our customers love. We hope to welcome you back again...More

Reviewed 2 weeks ago

I hadn’t planned to use “Pizza Flyers” as a title, and might not have mentioned it in the review, but after reading the KingwoodRose review, this is something that needs to be addressed. Stayed at this property two nights, and each afternoon a pizza flyer...More

Thank Oxford1809
Response from Nanci J, General Manager at SpringHill Suites San Antonio Downtown/Riverwalk AreaResponded 2 weeks ago

Thank you for taking the time to review our hotel. I understand how irritating the pizza flyer are. Please know that we take this issue very seriously, and whenever we do catch anyone putting items under the doors in our hotel, they are issued with...More

Reviewed 3 weeks ago

I hate to say anything bad about this hotel but I must. We had a wonderful stay. The first night we were there, a flier from Big Tony's Pizzeria appeared under our door. I placed it on the desk and the next night after a...More

1  Thank KingwoodRose
Response from Nanci J, General Manager at SpringHill Suites San Antonio Downtown/Riverwalk AreaResponded 2 weeks ago

Dear KingwoodRose, Thank you for taking the time to share your recent experience at the Springhill Suites with us. I have received the comments from your stay with us, and I would like to take this opportunity to apologize for any inconvenience that you may...More

Reviewed 3 weeks ago via mobile

This location is perfect to walk to the downtown but far enough from the Fiesta noise. Room was clean and bed comfortable. Wide range of breakfast choices including healthy options. Front desk staff were nice too.More

Thank Chris M
Response from Nanci J, General Manager at SpringHill Suites San Antonio Downtown/Riverwalk AreaResponded 3 weeks ago

We appreciate you letting us know that we met if not exceeded your expectations with the price and value that we provided. We strive to be the best quality hotel at a reasonable price that our customers love. We hope to welcome you back again...More

Reviewed 4 weeks ago via mobile

Located within walking distance from the river and convenient to a lot of restaurants. Very good service and well maintained property with plenty of parking. The only problem with the place it’s the thickness of the walls. You can here everything from the rooms around...More

Thank Robert I
Response from Nanci J, General Manager at SpringHill Suites San Antonio Downtown/Riverwalk AreaResponded 3 weeks ago

Thank you for reviewing your recent visit. We're pleased to know it was an enjoyable hotel experience for you. We'd love to welcome you back again in the future!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Bar/Lounge
Hotel Amenities
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Multilingual Staff
Dry Cleaning
Laundry Service
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Bar/Lounge
Details
Price range
US$127 - US$249 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#32 Family Hotel in San Antonio
#71 Business Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$127 - US$249 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#32 Family Hotel in San Antonio
#71 Business Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (19)
Room & Suite (18)
Dining (4)
Pool & Beach (1)
Questions & Answers
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tupperconnie
14 January 2018|
AnswerShow all 5 answers
Response from travelinbuddies | Reviewed this property |
Loved this motel and it was a 4 minute walk to the Riverwalk. In walking distance to a lot of the other attractions also. As for biking, did not notice. Did not see any on the Riverwalk and there is quite a bit of traffic... More
1
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PamGrisham
13 February 2017|
AnswerShow all 6 answers
Response from ndahl524 | Property representative |
Good morning, Being a downtown property we do charge for parking. The average rate is $26.00 in hotel lots or $10.00 each entry into public. We charge a flat fee of $12.00 per day. I hope this answers your question and... More
0
Votes
Debbie H
28 December 2016|
AnswerShow all 4 answers
Response from Stevegold69 | Reviewed this property |
I'm guessing it's a 15 minute walk... we walked all over the place. But, you are in an area that would be fine during the daytime... wouldn't walk it at night with children.
1
Vote
Room Tips
"Low floor best"
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"Top floor."
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"Top floor = less noise."
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"the higher the level the better"
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