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SpringHill Suites San Antonio Downtown/Riverwalk Area

Traveller (28)
Room & Suite (23)
Video (1)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
The SpringHill Suites by Marriott San Antonio Downtown/Riverwalk Area has completed a multi-million dollar renovation and full upgrade of the hotel to become the newest Marriott product in Downtown San Antonio. Our great location puts you in the heart of San Antonio attractions and just steps away from the famous Riverwalk, the legendary Alamo, and the Henry B. Gonzalez Convention Center. Enjoy our all-suites hotel, the very spacious king or double queen suites featuring a microwave and mini-refrigerator, wet bar, separate living room with sleeper sofa, two HDTVs in every suite, free WiFi, 24-hour fitness center, 24-hour business center, beautiful outdoor pool and sundeck, complimentary breakfast bar, and evening cocktail lounge. Some of the best locally owned and popular restaurants are within walking distance of the hotel. The SpringHill Suites promises greater comfort and enhanced productivity, leaving you in control of your experience at the hotel. Enjoy Marriott Rewards and a most rewarding stay in our beautiful new hotel, SpringHill Suites by Marriott San Antonio Downtown.
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Property amenities
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Public Wifi
Wheelchair access
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Room features
Air conditioning
Microwave
Refrigerator in room
Accessible rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Mid-range
Centrally Located
HOTEL CLASS
Hotel links
Visit hotel website
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Hotel deals
Hotel packages

Location

Full view
96Great for walkers
Grade: 96 out of 100
55Restaurantswithin 0.3 miles
29Attractionswithin 0.3 miles
210Reviews
65Photos
4Q+A
40Room tips
Traveller rating
  • 106
  • 62
  • 27
  • 10
  • 5
Time of year
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  • English
Popular mentions
The hotel is very nice. The customer service was exceptional. This was a busy time. The room was clean upon entering. The breakfast was great and wonderful. The happy hour scene was good, but not consistent. I totally disliked paying for surface level parking at $18/night.
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Response from EnriqueH490, Manager at SpringHill Suites San Antonio Downtown/Riverwalk Area
Responded 1 week ago
Dear rboykins71, We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can improve on delivering exceptional service. Thank you for staying at the SpringHill Suites San Antonio Downtown/Riverwalk Area and we hope you choose to create more memories with us whenever your travels bring you back to San Antonio. Sincerely, Enrique Hernandez Assistant General Manager Springhill Suites by Marriott San Antonio Downtown Riverwalk Area ehernandez@peachtreehotelgroup.com 210-354-0929
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This hotel is nice. The staff is very friendly and helpful. They also have a bar with happy hour drinks. The room is clean and the room was cleaned up very well every morning. The only problem I had with the room was the bed was hard to me. I would stay here again especially
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Response from EnriqueH490, Manager at SpringHill Suites San Antonio Downtown/Riverwalk Area
Responded 2 weeks ago
Dear tazman569, Thank you for taking the time to provide valuable feedback. We are delighted to hear you enjoyed several things! We are also deeply sorry for the comfort of the bed!
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Stayed here on business for six nights. It’s location is about the only thing that stands out about this hotel. After requesting to not be in a handicapped equipped room, that what we got. Those rooms have that wonky shower head that either points at the ceiling or directly at
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Response from EnriqueH490, Manager at SpringHill Suites San Antonio Downtown/Riverwalk Area
Responded 2 weeks ago
Thank you for choosing to stay at the SpringHill Suites San Antonio Downtown/Riverwalk Area and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent these issues from occurring in the future. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to San Antonio.
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Couldn’t get over the size of our suite. There was a full sized sitting room with pull out sofa and large screen tv, generous sized bathroom with walk in shower, and bedroom area with desk and another large tv. Front desk couldn’t have been more helpful. Took advantage of the
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We stayed here for 2 nights. Room was comfortable. Location is convenient to the Riverwalk, Alamo and other downtown sights. Price was reasonable. On the second day, our keys didn’t work. Front desk said they get demagnetized but we have not had this problem at other Marriott
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Response from EnriqueH490, Manager at SpringHill Suites San Antonio Downtown/Riverwalk Area
Responded 30 Jan 2019
We are deeply sorry for any inconveniences you experienced here. Your comments have been shared with the appropriate team member. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the SpringHill Suites San Antonio Downtown/Riverwalk Area and we hope you choose to create more memories with us whenever your travels bring you back to San Antonio. Sincerely, Enrique Hernandez Assistant General Manager Springhill Suites by Marriott San Antonio Downtown Riverwalk Area ehernandez@peachtreehotelgroup.com 210-354-0929
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When was the SpringHill Suites San Antonio Downtown/Riverwalk last renovated?
I really don't know the answer to that question. The Hotel was immaculate though. It appeared to be in great shape and clean as a whistle. The furniture and bed was definitely on the new side and everything was outstanding!!!!
1 vote
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We are looking for a Marriott property that is close to the Riverwalk, but also best for biking?
Loved this motel and it was a 4 minute walk to the Riverwalk. In walking distance to a lot of the other attractions also. As for biking, did not notice. Did not see any on the Riverwalk and there is quite a bit of traffic and pedestrians. After all it is downtown San Antonio.
1 vote
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Is parking free?
Good morning, Being a downtown property we do charge for parking. The average rate is $26.00 in hotel lots or $10.00 each entry into public. We charge a flat fee of $12.00 per day. I hope this answers your question and thank you for reaching out. Nicole D., General Manager
0 votes
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Is there an easy/safe route to walk to the Alamodome??
I'm guessing it's a 15 minute walk... we walked all over the place. But, you are in an area that would be fine during the daytime... wouldn't walk it at night with children.
2 votes
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"Any room there would be great.. They do a great job providing exactly what their guest needs or wants!!"
"We like the king room."
"Low floor best"
"Top floor."
"Top floor = less noise."
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PRICE RANGE
US$163 - US$315 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
four points by sheraton san antonio downtown hotel san antonio4 points by sheraton san antonio downtown
FORMERLY KNOWN AS
SpringHill Suites San Antonio Downtown
LOCATION
United StatesTexasSan Antonio
NUMBER OF ROOMS
116
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