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Stayed for three nights with three kids. Room was very nice and comfortable. Excellent housekeeping and all of the hotel staff was extremely friendly and helpful. Pools are enormous and the kids enjoyed swimming here. I thought the pools were a little cloudy and could...More
Excellent property. Staff exceptionally helpful: I had a rental road bike delivered and they went out of their way to accommodate and make the pickup and delivery as easy as possible. Also helpful with bar and TV arrangements for European sporting fixtures!
Great food in...More
The hotel was extremely busy over the weekend which was expected. They have 4 different check in counters which is not efficient at all. Elite one way, mobile check in the other, regular check in the middle.
Got keys got to the room it smells...More
Service was excellent. The rooms were large and well appointed. This is a large complex so you will do some walking to get around. Wonderful water sports and activities for the whole family. Jump in a tube and ride the lazy river around the rec...More
Our visit began at check in with Randie, a front manager. He was professional and courteous. It was also clear his colleagues respected him and enjoyed working with him. The service continued to be sterling and friendly throughout the facility. This is a great place...More
Response from brooklynotr | Reviewed this property |
We typically go in the summer but I’m sure there are still fun things to do in the winter too.. s’mores, outdoor movies etc... They also have fun things inside... special guests, vendors, bands, canvas painting, pool tables... More
We typically go in the summer but I’m sure there are still fun things to do in the winter too.. s’mores, outdoor movies etc... They also have fun things inside... special guests, vendors, bands, canvas painting, pool tables, checkers. If you go to the website. Click on the
Experience guide and activity calendar
It will give you special activities for each day.