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Staybridge Suites Stone Oak

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97 Reviews from our TripAdvisor Community

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Showing 95: English reviews
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British Columbia
Reviewed 4 days ago NEWvia mobile

It was an emergency check in on a long weekend. The booking agency (or me) made an error of dates, so when I arrived at my supposed hotel, they were booked but called ahead and sent me over to Staybridge. WOW Did I win? Easy check-in and great rate from desk person Jacinta, and a lovely, huge room. I will...

Thank gypsycontessa
Darel R, General Manager at Staybridge Suites Stone Oak, responded to this review

Gypsycontessa, Thank you so much for staying with us. I am so happy that you had a great time with us. We would love to welcome you back next time you are in town! Cordially, Darel D. Ramirez General Manager Staybridge Suites Stone Oak

Amarillo, Texas
Reviewed 1 January 2017

This is a very nice hotel and will afford you a comfortable stay. My room was modern, roomy and clean. The lounge area is very nice and relaxing, and we had eggs, sausage, cheese, tortillas and salsa for the free breakfast along with the usual assortment of juices and coffee. Outside the lounge they have large, comfortable chairs and a...

Thank TrueTexasTraveler
Reviewed 16 October 2016

I am Very disappointed at the stay bridge suites stone oak San Antonio TX. I checked in on Sept. 14th-18th for business. Upon check In I was greeted by the desk clerk she checked me in and gave me the key to the room. I had booked a room on the executive floor (5th) but trust me there was nothing...

Thank Tonya L
Houston, Texas
Reviewed 20 September 2016

Hotel Location: Location perfect for getting to River Walk (20 min), Sea world (20 min), Caverns (20 min). Lot of food spots and malls nearby (within a mile). Only drawback is that the hotel is on a one way road (not big deal). Hotel Amenities: Very Friendly staff. Rooms were good, not as big as shown in pictures. It is...

Thank arun s
Washington DC, District of Columbia
Reviewed 16 September 2016

except for the slowwwww elevators, this place is exceptional, with great service and friendly employees in each and every staff position. i hope i get to stay here again soon. very quiet, very spacious, and nicely located

Thank ChristopherOnTheMove
Daniel M, Manager at Staybridge Suites Stone Oak, responded to this review

Dear Chris T , Thank you for taking time to review our hotel . I have shared your comments with our staff and we would love to have you back with us during your next visit to San Antonio.

Austin, Texas
Reviewed 10 September 2016

My family has a long and, until now, happy relationship with Staybridge. We loved the 2 bedroom family suites, and the hotels were always clean, with really nice staff. This particular Staybridge, however, has ended that relationship. We booked a room here because we waited too long and could not find a room in Austin during SXSW. I reserved a...

Thank TexasLawCat
IHGService, Guest Relations Manager at Staybridge Suites Stone Oak, responded to this review

Dear TexasLawCat, Thank you for taking time to share your experience with us. I am sorry to hear that you did not fully enjoy your time in our hotel. We take comments such as these very seriously and would like to follow up with you. I have sent you a private message in an effort to obtain more information. I...

Manning, South Carolina
Reviewed 6 September 2016

We have had very good stays at the Staybridge suites , they have a better than average breakfast, large rooms ,free laundry and that's a plus when on the road, decent walking areas for service animals, overall they are our home away from home

Thank William J
Daniel M, Manager at Staybridge Suites Stone Oak, responded to this review

Dear William J, Thank you for taking time to review Staybridge Suites at Stone Oak. We appreciate the wonderful comments regarding our breakfast , rooms and laundry. We would like to have you back with us when you are back in San Antonio.

Fulshear, Texas
Reviewed 31 August 2016 via mobile

Usually I like Staybridge Suites. My experience here was mediocre at best. Location is good, nice underground parking. Check in process was slow, but friendly I am a gold IHG member with a boat load of points built up so I decided to use points for this stay. I can only assume that since it was a non rev room...

Thank Fbhfour
IHGService, Guest Relations Manager at Staybridge Suites Stone Oak, responded to this review

Dear Fbhfour, Thank you for being an IHG Rewards Club Gold member and for leaving us a feedback. We are pleased to know you liked the location of our hotel. On the other hand, we are sorry for the long wait you had during check-in and also the shortfalls you have noticed during breakfast hours. We regret that fell below...

Reviewed 27 August 2016

Stayed here for one week for a business trip. The room was spacious and clean. They have great amenities (pool, gym, laundry). They have free complimentary breakfast. They also offer shuttle service to and from the airport and to a few locations close by. I enjoyed my stay and would stay here again in the future.

Thank sent4rmheaven83
Daniel M, Manager at Staybridge Suites Stone Oak, responded to this review

Dear sent4rmheaven83 , Thank you for taking time to review Staybridge Suites Stone Oak . We are happy to hear hear you enjoyed your stay , and we would love to have you back with us when you back in the area.

San Antonio, Texas
Reviewed 22 August 2016

I love this properties amenities and location. Very clean property and a GREAT STAFF!! I stay at this location frequently and want to offer advice to the management. The 2 issues I mention are not from a one time visit. They are constant issues, never seeming to be fixed or taken seriously or acted upon aggressively. Please take meaningful action....

Thank trainingtable2016

96 photos of this hotel

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Room/Suite (18)
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Management photos: Courtesy of the property manager

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Pool/Beach Area (3)
Room/Suite (30)
Bathroom (1)
Dining (6)
Business Centre/Function Rooms (2)
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  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about Staybridge Suites Stone Oak

Address: 808 N Loop 1604 E, San Antonio, TX 78232-1377
Region: United States > Texas > San Antonio > Far North Central
Price Range: £92 - £149 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Staybridge Suites Stone Oak 3*
Number of rooms: 135
Reservation Options:
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Also Known As:
Staybridge Suites Stone Oak San Antonio, Texas
Hotel Style:
#64 Business Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Staybridge Suites Stone Oak staff and other travellers.
1 question
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Highland Hts, Ohio
over a year ago

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Questions? Get answers from Staybridge Suites Stone Oak staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose the Executive Suites, so there is a personal floor access (5th floor).”
 of 5 bubbles aruns472, 20 Sep 2016 | Read review
“Stay somewhere else. At the very least, ask for a room that does not face Loop 1604”
 of 5 bubbles TexasLawCat, 10 Sep 2016 | Read review
“Request room on rear of property if you want to be off the highway”
  • Threadbare bed sheet
  • Torn Shower Curtain
  • soiled bed sheet
 of 5 bubbles mickiec2014, 1 Mar 2016 | Read review
“If there is an area of your room that is not quite up to par, ask the hotel to take care of it.”
 of 5 bubbles TexasWannabe, 26 May 2015 | Read review
“Best to ask the desk as you may be overlooking a storage facility.”
 of 5 bubbles 23Lester45, 19 May 2015 | Read review
5 of 5