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28/01/2018 29/01/2018
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    Staybridge Suites Stone Oak

    808 N Loop 1604 E, San Antonio, TX 78232-1377
    011 44 871 423 4917
    Hotel website
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    28/01/2018 29/01/2018
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    Traveller (42)
    Room & Suite (44)
    Pool & Beach (9)
    • Excellent56%
    • Very good27%
    • Average2%
    • Poor6%
    • Terrible9%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair access
    Business Centre
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
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    28 Jan29 Jan
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (108)
    Traveller rating
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    1 - 5 of 106 reviews

    Reviewed 4 weeks ago

    Very dirty hotel,in our 19 day visit not one time did they vacuum the stairwell or the hallway by our room. The light touch daily clean should be called the NO TOUCH CLEAN. The bed was never made in 6 days (until I complained),the garbage...More

    Thank greg403
    Response from Darel R, Manager at Staybridge Suites Stone OakResponded 4 weeks ago

    Thank you for staying with us and for sharing your feedback. I know moving can be stressful and the transition is tough. Once again, I apologize for the rough start to your stay with us. I am glad we were able to make some adjustments...More

    Hotel's Favourite
    Reviewed 4 September 2017

    We stayed here for the first time Labor day weekend. We will be coming back. There are many places to eat, both fast food and sit down directly across the freeway. There's also a WalMart across the street. When we arrived late Friday night, the...More

    Thank rojasclan
    Response from Darel R, General Manager at Staybridge Suites Stone OakResponded 6 September 2017

    rojasclan, Thank you for staying with us this Labor Day weekend. We are delighted that you enjoyed the hotel and had a great time. I apologize for the item left in the fridge by housekeeping. I will address that. But I am happy that you...More

    Reviewed 14 December 2017

    Loved the lobby with a cozy fireplace and sitting area decorated to fit the holiday season. Front desk was friendly and helpful. Parking was very convenient. They have a lovely pool area with a grill and eating area. Room was clean and spacious. Conveniently located...More

    Thank cbethfn
    Response from Darel R, General Manager at Staybridge Suites Stone OakResponded 5 weeks ago

    cbethfn, Thank you so much for staying with us and for taking the time to review the hotel. We are delighted that you loved the hotel. That is why we take pride in doing what we do, to give our guests a wonderful experience. Please...More

    Reviewed 14 August 2017

    I want to write you to tell about my stay at your hotel. I am traveling with my whole family to spend a week of our vacation at San Antonio and I chose your hotel. I was traveling in a party of 7 people so...More

    Thank Eduardo V
    Response from Darel R, General Manager at Staybridge Suites Stone OakResponded 15 August 2017

    Thank you for staying with us and for sharing your feedback. I apologize that we didn't meet your expectations. As an extended stay brand, our housekeeping services are designed to provide our guests more privacy and lower nightly costs. This is why service is available...More

    Reviewed 25 June 2017 via mobile

    I truly have to say that I look out for this hotel just because of the waffles they have for breakfast. They are always good, and breakfast is included in the price. It's a big hotel, not new, but ok. My only complaint would be...More

    Thank velofrau
    Response from Darel R, General Manager at Staybridge Suites Stone OakResponded 28 June 2017

    Thank you for staying with us and for taking the time to review the hotel. I must admit, the waffles are a guilty pleasure of mine too. Perks of the job. =) But I have to keep myself to one a week. I am glad...More

    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Breakfast included
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Dry Cleaning
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Outdoor pool
    • Hot Tub
    • Tennis Court
    • Price range
    • US$108 - US$215 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #64 Business Hotel in San Antonio
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 135
    • Reservation Options
    • TripAdvisor is proud to partner with IHG, Booking.com, Priceline, Hotels.com, Hotwire, Cancelon, getaroom.com and TripOnline SA so you can book your Staybridge Suites Stone Oak reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • San Antonio >
    • Far North Central
    • Also Known As
    • Staybridge Suites Stone Oak San Antonio, Texas
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    Traveller (42)
    Room & Suite (44)
    Pool & Beach (9)
    Dining (6)
    Hotel & Grounds (32)
    Bathroom (4)
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    Ask a question
    Questions & Answers
    Maddie M
    28 May 2017|
    AnswerShow all 2 answers
    Response from Darel R | Property representative |
    Thank you for your question. There is a fee as bringing a pet, despite how clean or well trained they may be, we do have to do additional cleaning in the room once the pet has departed. We charge a pet fee of $75 for a room... More
    Les A
    10 October 2014|
    AnswerShow all 3 answers
    Response from Justin H | Property representative |
    Room Tips
    "First floor - closer to the pool and breakfast area"
    Read review
    "Pick A Different Property."
    Read review
    "Ask for a room at the back of the hotel, as the front rooms face 1604, which is really noisy."
    Read review
    "Choose the Executive Suites, so there is a personal floor access (5th floor)."
    Read review
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