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Hampton Inn San Antonio Downtown (River Walk)

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Traveller (59)
Room & Suite (30)
Dining (10)
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Overview
  • Excellent40%
  • Very good29%
  • Average16%
  • Poor10%
  • Terrible5%
Travellers talk about
“river walk”(87 reviews)
“gated parking”(14 reviews)
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Fitness centre
Multilingual Staff
2 Star Hotel
All hotel details
Offers from Hampton Inn San Antonio Downtown (River Walk)
Special Offer: Double Points, Every Stay
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Offers from Hampton Inn San Antonio Downtown (River Walk)
Special Offer: Double Points, Every Stay
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,056)
There are newer reviews for Hampton Inn San Antonio Downtown (River Walk)
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Traveller rating
386
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386
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108
54
Show reviews that mention
All reviewsriver walkgated parkingwithin walking distanceconvention centershort walkrivercenter mallthree blocksriverwalk areaclean roomswafflesfree breakfasttwo blocksper nightwould stay here againalamodowntownfreeway
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241 - 245 of 1,012 reviews
Reviewed 12 November 2016

I am finally getting to write a review on this one. I am very familiar with Hilton brand and stayed at plenty of Hamptons. Never ever I had an issue with any of my stays. But this hotel left a very sour taste in my...More

1  Thank AlmatyLV
Management response:Responded 5 December 2016

Dear AlmatyLV, Thank you so much for taking the time to express your concerns with our hotel. I assure you that we going through a leadership transition and are taking your feedback very seriously. I do hope you will give us another opportunity to show...More

Reviewed 12 November 2016

I am a Hilton Diamond member so I have a lot of experience with all of Hilton's brands geared to business people. This is one of the worst Hilton properties I have ever experienced. First, my room was not made up one day. That has...More

Thank Mark S
Management response:Responded 5 December 2016

Dear Mark 5, Thank you for taking the time to review our hotel. I wish to express my sincere apologies for the numerous issues you experienced. I assure you that we are in a transition phase of our management at this time and taking your...More

Reviewed 10 November 2016 via mobile

Great location. The hotel is within walking distance to the Alamo and riverwalk area. It has clean rooms, friendly staff, and good breakfast. No valet parking available , you have to pay $15 per day to park on location.More

Thank JOVILLARREAL
Management response:Responded 5 December 2016

Dear JOVILLARREAL, Thank you so much for taking the time to give us a fair review. We appreciate the feedback and happy to assist you with other parking alternatives the next time you visit us. Please reach out to me personally for future assistance. Once...More

Reviewed 8 November 2016

Stayed here in October 2016. It is within a five minute walk to the Rivewalk. It has its own parking lot with part of it gated. The hotel staff was pleasant and I had no issues checking in. The room was clean and I would...More

Thank edwardo963
Management response:Responded 5 December 2016

Dear Edward O, Thank you so much for taking the time to review the hotel. We are happy to hear that you enjoyed the experience overall and would return again. We truly look forward to welcoming you back soon! Warmest wishes, Chris Arango

Reviewed 6 November 2016 via mobile

Within easy walking distance of the Alamo and River Walk. The room was comfy and the staff was friendly. Would definitely stay here again. The area is a little sketchy at night, but during the day it is a lot safer.

Thank Doug M
Management response:Responded 5 December 2016

Dear Doug M, Thank you so much for reviewing the hotel on Trip Advisor. I'm pleased that you enjoyed the accommodations and our team. We sincerely appreciate the positive feedback and look forward to welcoming you back "real soon"! Kindest regards, Chris Arango

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Laundry Service
Self-Serve Laundry
Meeting Rooms
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$118 - US$322 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#54 Business Hotel in San Antonio
#64 Family Hotel in San Antonio
Room types
Non-Smoking Rooms
Details
Price range
US$118 - US$322 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#54 Business Hotel in San Antonio
#64 Family Hotel in San Antonio
Room types
Non-Smoking Rooms
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Traveller (59)
Room & Suite (30)
Dining (10)
Pool & Beach (6)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
alwayseve51
4 December 2016|
AnswerShow all 5 answers
Response from Doug M | Reviewed this property |
They add a surcharge for self parking, but it is reasonable.
0
Votes
Wanda P
6 November 2016|
AnswerShow all 6 answers
Response from tre_65 | Reviewed this property |
This hotel does not provide a shuttle to/from the airport. You have to arrange your own transportation.
0
Votes
Georgiana I
18 April 2016|
AnswerShow all 6 answers
Response from ALtraveler334 | Reviewed this property |
I agree with all other responders, it's best to contact the hotel directly.
0
Votes
Room Tips
"Avoid unless you don't mind over paying for an out of the way hotel."
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"Go somewhere else"
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"Don't get a room at the end of the hallways--ESPECIALLY on the first floor, those are the entry/exits..."
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"Some beds were Full sized and not King or Queen so be specific about what you want."
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