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Best Western Plus Sunset Suites-Riverwalk

Booking.comUS$114*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Best Western Plus Sunset Suites-Riverwalk
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1,159 Reviews from our TripAdvisor Community

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There are newer reviews for Best Western Plus Sunset Suites-Riverwalk
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Showing 1,106: English reviews
Hamptons, New York
Reviewed 11 October 2015

The staff was GREAT from the front desk to the breakfast staff to the cleaning staff. All wonderful! The hotel was very clean and updated. Very nice rooms. Breakfast was awesome. Would definitely stay here again. WYFI was not the best.

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Helpful?
Thank Karen J
bestwesternsunset, General Manager at Best Western Plus Sunset Suites-Riverwalk, responded to this review

Fantastic. We hope to have you back real soon. Thank you for the detailed feedback, it helps other travelers to make the right choice like the BEST WESTERN PLUS SUNSET SUITES RIVERWALK HOTEL, San Antonio, Texas

Georgetown, United States
Reviewed 11 October 2015

I was attending a conference in the area and of course because of the Alamo, the hotels in the area were all quite costly. However, staying at this hotel was comfortable and clean, and thanks to an internet special they were running, I saved over $300 on my 3 day stay by coming here instead of the hotel that my...

Review collected in partnership with Best Western
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Helpful?
Thank Twyla H
bestwesternsunset, General Manager at Best Western Plus Sunset Suites-Riverwalk, responded to this review

We appreciate you taking the time to write a review about your recent stay at our hotel. We are very happy to hear you had a pleasant stay with our hotel family. Your feedback is very important to us. We look forward to seeing you again. Thanks for staying with us

Whitstable
Reviewed 7 October 2015

The hotel was easy to locate and we were fortunate enough to be checked in a bit early. The room was fairly standard, clean and with good amenities but the wi-if was extremely poor quality. There was a reasonable selection of breakfast items although no fat-free milk available for my cereal. Considering that the hotel was a good few blocks...

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Helpful?
Thank Angie49a
bestwesternsunset, General Manager at Best Western Plus Sunset Suites-Riverwalk, responded to this review

We sincerely appreciate your business!!!! Please come again

Monterey Park, United States
Reviewed 5 October 2015

Great facility for the price and location near to down town San Antonio and the Alamo. You are not that far from the airport and you are very near the freeway. Being comfortable is very important when are away from home. I felt very comfortable at this facility.

Review collected in partnership with Best Western
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Helpful?
Thank William T W
bestwesternsunset, General Manager at Best Western Plus Sunset Suites-Riverwalk, responded to this review

Thank you!!! We hope to see you in the near future.

Houston, Texas
Reviewed 5 October 2015

We have stayed at this hotel several times in past years. Upon our arrival, we were informed of a parking fee of $12.95 per night. It was too late to make other reservations. Both my wife and i had backaches each morning caused by the bed. Upon checkout, the front desk person argued with me about whether i had received...

Review collected in partnership with Best Western
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Helpful?
Thank kennethm369
bestwesternsunset, General Manager at Best Western Plus Sunset Suites-Riverwalk, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we...

bangalore, India
Reviewed 2 October 2015

the property should offer dining facilities considering that there a very few options in the vicinity. the front desk was extremely prompt, helpful and went out of their way. while the breakfast staff were very unfriendly and made us feel as though they were extending a favour by serving.

Review collected in partnership with Best Western
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Helpful?
Thank Vatsal P
bestwesternsunset, General Manager at Best Western Plus Sunset Suites-Riverwalk, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we...

Reviewed 29 September 2015

An excellent choice for your visit to the San Antonio/Riverwalk area. This hotel is well maintained inside and out, the rooms are very clean and comfortable (especially the beds), there’s coffee and iced tea always available, and the complimentary breakfast has something for everyone, even waffles in the shape of Texas! But what makes this hotel rate 5 stars is...

Review collected in partnership with Best Western
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Helpful?
Thank 333jeraldu
bestwesternsunset, General Manager at Best Western Plus Sunset Suites-Riverwalk, responded to this review

We know that you have many choices when traveling and your business is very much appreciated. We are delighted that you enjoyed your stay, and that our hotel property and staff (Ana) exceeded your expectations. We hope to see you on your next visit to our Beautiful City.

Mobile, Alabama
Reviewed 28 September 2015

I won't bore you with the basics, but will assure you that the the hotel feels safe, the parking was easy, the room was clean, the bed was comfortable, and the breakfast was good. We stayed here two nights, once on our way to Hatch, NM, and once on our way back. On our first night we wanted to know...

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Helpful?
Thank VLasai
bestwesternsunset, General Manager at Best Western Plus Sunset Suites-Riverwalk, responded to this review

We know that you have many choices when traveling and your business is very much appreciated. We are delighted that you enjoyed your stay, and that our hotel property and staff exceeded your expectations. We hope to see you on your next visit to our Beautiful City.

Plaquemine, Louisiana
Reviewed 27 September 2015

Stayed five nights and loved every minute of it. The staff were fantastic, all were very helpful and knowledgeable about the area. One staff member in particular was the best. Brenda had recommended a restaurant as having great food and great service. Well she was right about the food but was a bit busy and the service was not that...

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Helpful?
Thank Pete P
bestwesternsunset, General Manager at Best Western Plus Sunset Suites-Riverwalk, responded to this review

We're always delighted when Our Guest take the time and write a review about our hotel. Thank you so much for the great review, .we're glad you loved the atmosphere and that you felt comfortable. Thank you for highlighting the staff. We're sure you must have had a lovely time exploring San Antonio, TEXAS. Please come again

Aledo, United States
Reviewed 26 September 2015

The facility was outstanding. The staff was friendly, courteous, and professional. I would highly recommend this property to anyone visiting San Antonio, TX. I could not find a bottle opener and one staff member, Brenda, went out of her way to assist me on my request.

Review collected in partnership with Best Western
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Helpful?
Thank Robert G
bestwesternsunset, General Manager at Best Western Plus Sunset Suites-Riverwalk, responded to this review

Thank you for your positive comments. Along with my team, we certainly look forward to welcoming you back in the future.

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Stay at the Best Western Sunset Suites Riverwalk in San Antonio, Texas. An all-suites boutique hotel offering comfortable, convenient downtown accommodations, free Internet access, on-site parking ($12.95+tax per day), vacation packages and easy access to San Antonio's best attractions. ... more   less 

Additional Information about Best Western Plus Sunset Suites-Riverwalk

Address: 1103 East Commerce Street, San Antonio, TX 78205
Region: United States > Texas > San Antonio > East Side
Price Range: £87 - £172 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Sunset Suites-Riverwalk 2.5*
Number of rooms: 64
Reservation Options:
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Also Known As:
Best Western Sunset Suites - Riverwalk Hotel San Antonio
Best Western Riverwalk
Best Western San Antonio
San Antonio Best Western
Best Western Plus Sunset Suites-Riverwalk San Antonio, Texas
Hotel Style:
#14 Romantic Hotel in San Antonio
#37 Business Hotel in San Antonio
#57 Family Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Sunset Suites-Riverwalk staff and other travellers.
16 questions
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Questions? Get answers from Best Western Plus Sunset Suites-Riverwalk staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They offer rooms that sleep 6 which is cheaper than booking 2 rooms. The pull-out couch isn't so comfy but is OK for kids.”
sben495, 17 May 2017 | Read review
“Avoid the rooms near Commerce and Chestnut; they are closer to the busy intersection.”
lenaturner, 6 May 2017 | Read review
“Stay on the other side of the freeway!”
bunter731, 30 Apr 2017 | Read review
“Back facing, ground floor room.”
  • Kitchenette
  • Bed
  • Desk and sitting area
  • Bathroom space.
  • Sitting area
Lestertheinvestor, 11 Mar 2017 | Read review
“Get a room on the side that doesn't face the street.”
courtneyh29, 24 Feb 2017 | Read review
5 of 5
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US$114* /night
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Prices are for 1 room, 2 adults
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