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Holiday Inn Express Hotel & Suites San Antonio-Downtown Market Area

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Traveller (54)
Room & Suite (185)
Dining (18)
Overview
  • Excellent26%
  • Very good31%
  • Average21%
  • Poor11%
  • Terrible11%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Bar/Lounge
2 Star Hotel
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Rooms
29 Apr30 Apr
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1 room, 2 adults, 0 children
Standard Room
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Reviews (268)
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55
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All reviewsmarket squarethe holiday inn expresssecurity cameraswithin walking distancerefrigerator and microwaveking suiteearly checknice sizefree shuttleyogurthot breakfastnice roomhotel staffriver walkbeds were comfortabledowntownaudit
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1 - 5 of 257 reviews
Reviewed 3 March 2018 via mobile

This hotel is our go to when coming to San Antonio. The location is just outside of the market square and convenient to walk or catch a trolley to the riverwalk or market square. Hotel staff is friendly and always ready to help in any...More

1  Thank crystalcrowns
Response from Letticia H, General Manager at Holiday Inn Express Hotel & Suites San Antonio-Downtown Market AreaResponded 5 March 2018

Thank you kindly for your feedback, we value each and every guest with high hopes you will come back and visit us again. Have a great day.

Hotel's Favourite
Reviewed 25 June 2017

We arrived to San Antonio late to find the parking lot full, Christina the nigh Auditor and front desk agent went above and beyond to accomadate a parking space for us. My daughter has special needs and this was the human touch that made this...More

Thank Grave S
Management response:Responded 25 September 2017

Thank you so much for taking the time to let us know how we did during your stay! We hope to see you again in your future travels!

Reviewed 21 February 2018 via mobile

I stayed with my husband for Valentine’s Day here and had the worst experience ever. Tub paint was peeling and worse of all there was mold in the bathroom which I’m allergic to. I had a hard time breathing. When I told front desk they...More

Thank Marisa F
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites San Antonio-Downtown Market AreaResponded 8 March 2018

Hi Marisa F, Thank you for taking the time to relay your comments regarding our property. I’m very sorry to hear about the conditions you encountered in the bathroom and the noise from other guests. I would love the opportunity to regain your faith in...More

Reviewed 12 February 2018

Having to be in San Antonio for 2 nights while our daughter competed in the Longhorn shows, we needed a hotel that was comfortable and convenient to the rodeo grounds. Growing up in San Antonio means I know where to avoid, thus, we found a...More

Thank Rich Z
Response from Chris C, General Manager at Holiday Inn Express Hotel & Suites San Antonio-Downtown Market AreaResponded 2 weeks ago

Thank you so much for taking the time to let us know how we did during your recent stay! We hope to see you again in your future travels!

Reviewed 9 February 2018 via mobile

On a positive note, the room was fresh and clean. The layout was good for a suite. Breakfast was acceptable. Less positive is the vibe you get when you arrive. The lobby is tiny and adjacent to the breakfast nook. It felt grubby and cramped....More

Thank Mac S
Response from Chris C, General Manager at Holiday Inn Express Hotel & Suites San Antonio-Downtown Market AreaResponded 12 February 2018

Thank you so much for taking the time to let us know how we did during your recent stay. We are sorry you had a less than great stay with us. We hope that in the future we are given another chance to be one...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Bar/Lounge
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Meeting Rooms
Room amenities
Microwave
Things to do
Pool
Bar/Lounge
Hot Tub
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$98 - US$239 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#73 Romantic Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$98 - US$239 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#73 Romantic Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (54)
Room & Suite (185)
Dining (18)
Pool & Beach (18)
Amenities (15)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"4th floor room, street sounds so loud it seemed we had no windows"
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"A good attitude goes far! Also call before and getting in if you have any questions or concerns."
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"Less noise on the top floor!"
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"Stay on the RiverWalk Properties instead. Much more pleasant experience as RW is really the best part of SA."
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