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BEST WESTERN Garden Inn

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BEST WESTERN Garden Inn
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256 Reviews from our TripAdvisor Community

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Showing 251: English reviews
Reviewed 1 week ago via mobile

The room was clean, the staff was friendly, as well as helpful with some handicap items needed. They have an excellent breakfast with two types of eggs, meat, biscuits and gravy, waffles, juices, and all continental beakfast items as well. Delicious!

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Helpful?
Thank sdhowdyshell
Holtsville
Reviewed 3 weeks ago

This hotel was clean, up to my standards, decorated well and convenient. It was above a basic room with nice crown molding, updated linens, clean carpet and upgraded floor tile and countertops. Very nicely appointed with small, clean, new fridge, iron, hair dryer and in room coffee. Nice loveseat that looked brand new plus nice coffee table and desk. The...

Review collected in partnership with Best Western
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Helpful?
Thank Sharon B
Econolodge2755, General Manager at BEST WESTERN Garden Inn, responded to this review

Dear guest Warm regards from Bestwestern garden inn .. it was our pleasure having you stayed with us and thank you so very much for your excellent feedback it's going to be an amazing visit I promise you in your next stay with us because we are under complete renovation you will see brand newly modern deco rooms . We...

Houston, United States
Reviewed 3 weeks ago

I have booked this hotel for our family trips for the last 3 years. I would not have chosen any other place to stay. Will definitely use it for any future trips. My family was offered rooms next to each other so we could stay together. It made it easy to coordinate our plans for the day.

Review collected in partnership with Best Western
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Helpful?
Thank 171samariat
Econolodge2755, General Manager at BEST WESTERN Garden Inn, responded to this review

Dear guest Allow me to thank you for choosing us continuous for your lodging needs and we promise to be your first choice for next many more . We have a great staff who will make sure everything is according to your needs . Sincerely General manager

Cibolo, Texas
Reviewed 4 weeks ago

Great Staff - especially John! Was a great experience overall. Clean room, functioning small appliances. The property is very clean & quiet. Great location to get to about anywhere in San Antonio quickly & easily.

Review collected in partnership with Best Western
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Helpful?
Thank shellyr959
Econolodge2755, General Manager at BEST WESTERN Garden Inn, responded to this review

Dear guest Thank you for your positive feedback . We do work very hard to keep it clean and organized. Our staff is always happy to be at our guest assistant. It's was our pleasure for having you stayed with us and we can't wait to see you again . Sincerely General Manager

Richmond, United States
Reviewed 14 December 2016

Hotel was clean and very reasonably priced. The room was comfortable and all amenities worked. Hotel has a very well lit parking area which made finding the room and unloading at night easy and problem free. Location is convenient to I-35N with easy on/off access.

Review collected in partnership with Best Western
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Helpful?
Thank Reginald B
Econolodge2755, General Manager at BEST WESTERN Garden Inn, responded to this review

Dear guest We thank you for taking time to give us feedback on your recent stay . It helps us and other guest to see what kind a service we offer . Thank you for the compliment on our well lit parking lot it is very important for all type of travelers . We hope to see you again ....

Galax, Virginia
Reviewed 7 December 2016

We always stay here when we come to San Antonio. It's not fancy but the rooms are clean and the beds comfortable which is always the number one priority for me. The staff has always been helpful to accomadate us as whenever we need it. We will stay here again

Review collected in partnership with Best Western
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Helpful?
Thank Catherine W
Econolodge2755, General Manager at BEST WESTERN Garden Inn, responded to this review

Dear guest Warm regards from all of us from Bestwestern garden inn . Thank you for visiting our sunny city and for choosing us over other hotels . We take pride on our guest service agents and our rest of the staff who work very hard . We hope to continue seeing you on your each visit to San Antonio...

Kyle, Texas
Reviewed 5 December 2016

The hotel staff was great the rooms were clean just needs a little more updating. Not very many restaurants around in that area. You will have to travel a little ways to get some fine dining. Hotel was very quiet did not hear any noise at all.

Review collected in partnership with Best Western
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Helpful?
Thank ryanhQ890BY
Econolodge2755, General Manager at BEST WESTERN Garden Inn, responded to this review

Dear guest , We thank you for taking time to give us geedbabk on your stay . We are excited to finish up our ongoing renovation soon which will upgrade our rooms with brand new furnishing , new paint and new bedding . We welcome Any comments that helps us improve . At this time we thank you for staying...

Reviewed 30 November 2016 via mobile

I am staying at best Western garden Inn, 11939, IH35 N, San Antonio, Texas. There are a couple of people that have rendered me good services at the counter. There's one in particular that I would like to compliment the good and friendly service is Rebecca Telander. She is not only cheerfully helpful to provide the service that I need,...

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Helpful?
Thank Anna A
Econolodge2755, General Manager at BEST WESTERN Garden Inn, responded to this review

Dear guest , Ward regards from all of us from Bestwestern garden inn. Thank you so much for your feedback we truly appreciate the effort . It helps us and the others to know how we treat our guest . We believe in superior customer service and it's a great feeling to know our guest is fully satisfy . We...

San Antonio, Texas
Reviewed 25 November 2016

Great value, comfortable bed, quiet location, didn't really partake in the breakfast, disappointed hot tub was down for repairs and fitness room was also out of order...biggest issue was the sewer smell coming from the faucet and a milky film substance across the headboard which we didn't notice until we were leaving and the door was open...the sunlight caught it...

Review collected in partnership with Best Western
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Helpful?
Thank Stacy B
Econolodge2755, Manager at BEST WESTERN Garden Inn, responded to this review

Dear Traveler, Let me thank you taking time to give us feedback on your recent stay with us . We do value your comments and take them very seriously for improvement . let me assure you the issue was resolved same day and we apologize for the inconvenience. As we were deep cleaning during this slow season that is why...

Austin, Texas
Reviewed 31 October 2016

I really enjoyed my stay at Best Western Garden Inn in San Antonio, TX. I was very impressed by the quality and cleanliness of the hotel, for such a reasonable price. I will definitely stay at Best Western again in the future!

Review collected in partnership with Best Western
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Helpful?
Thank Jacqueline M
Econolodge2755, General Manager at BEST WESTERN Garden Inn, responded to this review

Warm regards from all of us at Bestwestern Garden inn . First we like to thank you for your great feedback we are very happy to know you enjoyed your stay at our hotel . It's your comments that makes difference to let us and others know how we serve our guest . We truly appreciate your business and we...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff

Additional Information about BEST WESTERN Garden Inn

Address: 11939 I-H 35 N, San Antonio, TX 78233-5312
Region: United States > Texas > San Antonio > Northeast San Antonio
Price Range: £55 - £76 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Garden Inn 2.5*
Number of rooms: 20
Reservation Options:
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Also Known As:
Best Western San Antonio
San Antonio Best Western
BEST WESTERN Garden Inn San Antonio, Texas
Hotel Style:
#4 Best Value Hotel in San Antonio
#16 Business Hotel in San Antonio
#49 Romantic Hotel in San Antonio
#91 Family Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Garden Inn staff and other travellers.
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over a year ago
Carrollton, Georgia
over a year ago
Santa Anna, Texas, United States
over a year ago
Aurora, Colorado
over a year ago

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Questions? Get answers from BEST WESTERN Garden Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don´t stay at pool side. It´s very noisy and children start running really early around it.”
 of 5 bubbles Lailaleil, 5 Sep 2016 | Read review
“Rooms facing the back of the property are quietest.”
 of 5 bubbles k5tm, 8 Aug 2016 | Read review
“No elevators, so choose ground level if you have physical limitations. Otherwise, all is good.”
 of 5 bubbles 362elvind, 6 Jun 2016 | Read review
“Second floor is quieter.”
  • king room
  • microwave and minifridge
  • standard tub in king room
 of 5 bubbles AusTexNatalie, 19 Mar 2016 | Read review
“We had an end unit on the second floor [there are no elevators] on the back side of the hotel and it was nice and quiet!”
 of 5 bubbles lorrie221, 5 Jun 2015 | Read review
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