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Comfort Suites Near Seaworld

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Traveller (26)
Room & Suite (25)
Dining (4)
Overview
  • Excellent44%
  • Very good26%
  • Average20%
  • Poor5%
  • Terrible5%
Travellers talk about
“bmt graduation”(20 reviews)
“lackland afb”(14 reviews)
“waffles”(17 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
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Rooms
5 Aug6 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (194)
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191 results
Traveller rating
81
51
38
10
11
Traveller type
Time of year
LanguageEnglish
81
51
38
10
11
Show reviews that mention
All reviewsbmt graduationlackland afbwafflessea world tripbreakfast roomliving roomair forcehot tubsleeper sofawaffle makerstaff was very friendly and helpfuleach morningthe entire hotelfridge and microwavewould stay here againbeds were comfortablehouse keeping
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1 - 5 of 191 reviews
Reviewed 2 weeks ago

We were there on family business. Hard to get to. While our room was nice the hotel cold use some maintainence. Very noisy with kids running around eventually breaking the elevator. Breakfast was average.More

Thank Henry F M
Response from Nerissa M, Guest Relations Manager at Comfort Suites Near SeaworldResponded 1 week ago

Henry F M, Thank you for letting us know about the inconveniences that you encountered during your recent stay at our hotel. I want to apologize for the noises that disturbed your rest, All Front Desk Clerks are instructed and trained on how to handle...More

Reviewed 4 weeks ago via mobile

Stayed 2 nights over Father’s Day weekend (Sunday and Monday night) with family of 4 including one 12 year old boy, one 9 month old girl. Suite worked perfect! Front (living room) equipped with sleeper sofa, tv, fridge and microwave for the boy. Bathroom with...More

Thank philly582
Response from Nerissa M, Guest Relations Manager at Comfort Suites Near SeaworldResponded 4 weeks ago

philly582, Thank you so much for your kind remarks to our breakfast, leisure facilities and staff hospitality. We are all pleased to learn we were able to make you feel comfortable and that our services and accommodations lived up to your expectations.We can't begin to...More

Reviewed 10 June 2018 via mobile

This is by far the worsed Comfort Suites we have stayed at. Our room was fairly clean but the elevator and halls leading to our room was filthy. It was grossly soiled, I never saw anyone vacuum the hall all three days we stayed there....More

Thank Ingrid H
Response from Nerissa M, Guest Relations Manager at Comfort Suites Near SeaworldResponded 13 June 2018

Ingrid H, Thank you for sharing your experience, and I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can...More

Reviewed 1 April 2018 via mobile

Except for our initial experience checking in, the experience was terrible. No housekeeping one day with a front desk attendant who didn't want to deal with it. Cockroaches in our room & hallway. Trash left in hallways from very inconsiderate guests would remain overnight. Would...More

Thank trishlicondelgado
Response from Tina M, Guest Relations Manager at Comfort Suites Near SeaworldResponded 8 April 2018

We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For...More

Reviewed 29 March 2018

We stayed here during my son's BMT graduation. I picked this through the BMT travel because I've always liked Comfort Suites, the price and the closeness to Lackland AFB. The staff was very friendly and helpful. The rooms are a (2) room suite, which I...More

Thank Stefanie E
Response from Tina M, Guest Relations Manager at Comfort Suites Near SeaworldResponded 8 April 2018

I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management....More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Wheelchair access
Breakfast included
Non-Smoking Hotel
Breakfast Available
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Heated pool
Hot Tub
Indoor pool
Details
Price range
US$79 - US$192 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#70 Romantic Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$79 - US$192 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#70 Romantic Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (26)
Room & Suite (25)
Dining (4)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Elsa R
3 June 2017|
Answer
Response from Howard C | Reviewed this property |
Yes. We had three grandkids with us: 18, 8 and 6 years old.
0
Votes
Joel R
15 March 2017|
Answer
Response from Shanan W | Reviewed this property |
No they do not charge for a child
0
Votes
Room Tips
"Ask for a room with the least amount of interstate noise"
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"I'd stay on the top floor if you want a quiet room (for obvious reasons)"
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"Choose a different hotel!"
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"We loved the king suite. Bedroom & living room have a door you can close between."
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