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    Holiday Inn Express Bldg 592 on Joint Base San Antonio (An IHG Army Hotel)

    3825 Dickman Rd, Fort Sam Houston, San Antonio, TX 78234-5051
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    06/08/2017 07/08/2017
    Our online travel partners don't provide prices for this accommodation, but we can search other options in San AntonioSee available hotels in San Antonio
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    Overview
    • Excellent25%
    • Very good51%
    • Average8%
    • Poor8%
    • Terrible8%
    14 Aug 2016
    “Two week stay”
    22 May 2017
    “Awful stay”
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair access
    Self-Serve Laundry
    Shuttle Bus Service
    All hotel details
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    Comfort Suites Alamo/Riverwalk
    1,112 reviews
    #13 of 356 hotels in San Antonio
     
    Hyatt Regency San Antonio
    3,015 reviews
    #18 of 356 hotels in San Antonio
     
    Econo Lodge Inn & Suites Downtown Northeast
    48 reviews
    #168 of 356 hotels in San Antonio
     
    Crockett Hotel
    1,910 reviews
    #22 of 356 hotels in San Antonio
     
    Write a Review
    Reviews (12)
    Traveller rating
    Traveller type
    Time of year
    Language

    1 - 5 of 12 reviews

    Reviewed 22 May 2017 via mobile

    The only staff member that was very accommodating was Richard. Outside of that, there was a rude lady that sat at the front desk who seemed bothered whenever someone asked a question. The daily cleaning was pitiful and only did cleaning once a week, which...More

    1  Thank christopher g
    Response from IHGService, Guest Relations Manager at Holiday Inn Express Bldg 592 on Joint Base San Antonio (An IHG Army Hotel)Responded 11 June 2017

    Hello christopher g, Thank you for posting a candid feedback from your recent stay with us. It is nice to know that you appreciate the efforts of our staff, Richard. We will make sure he will be notified about his hospitality. However, I was concerned...More

    Reviewed 14 August 2016 via mobile

    Stayed here after surgery. Is great location within 300 meters of BAMC hospital. They took all three of my dogs. Check in and reservations where great. They have movie check outs. Nice pool, great play area for kids. Fitness center and free washer and driers....More

    Thank grantbagpiper
    Response from Garry D, Manager at Holiday Inn Express Bldg 592 on Joint Base San Antonio (An IHG Army Hotel)Responded 15 August 2016

    Dear Grantbagpiper, Thank you for sharing your comments. We work hard to improve everyday and your comments will be shared with the staff. I hope that you and your dogs are doing well and we look forward to having you back with us as we...More

    Reviewed 22 June 2016

    My daughters hubby and I stayed overnight while my daughter had surgery on base. VERY NICE staff. Wished they had those Cin.Rolls. you usually get at a Holiday Inn Express.Clean rooms and nice bed.Make sure you have toothpaste,toothbrush ect. because they do NOT give them...More

    Thank 575Deborah
    Response from Garry D, Manager at Holiday Inn Express Bldg 592 on Joint Base San Antonio (An IHG Army Hotel)Responded 23 June 2016

    Dear 575Deborah, Thank you for sharing your comments on TripAdvisor. Comments made by you and others are important to our success. I will share your nice comments about the team and look into the shortfalls that we had. As a standard, the items you mentioned...More

    Reviewed 14 May 2016

    I recently attended a training event at Fort Sam Houston and stayed at the new Candlewood Suites. This was by far the best hotel I have stayed at on an Army installation. Yes, it was new, in addition to that, the staff was very helpful...More

    1  Thank vince b
    Response from Garry D, Manager at Holiday Inn Express Bldg 592 on Joint Base San Antonio (An IHG Army Hotel)Responded 16 May 2016

    Dear Vince B, Thank you for sharing your comments about the Candlewood Suites at Fort Sam Houston, JBSA. Our staff works hard everyday to create a wonderful experience for our Soldiers and guests. I am glad that the work they do did make the difference...More

    Reviewed 27 April 2016 via mobile

    I was at Fort Sam Houston for a training workshop and stayed here. You could not have asked for a better place to stay it rivals all the big fancy hotels downtown at a fraction of the cost. The staff is extremely pleasant provides you...More

    1  Thank sullivan1972
    Comfort Suites Alamo/Riverwalk
    1,112 reviews
    #13 of 356 hotels in San Antonio
     
    Hyatt Regency San Antonio
    3,015 reviews
    #18 of 356 hotels in San Antonio
     
    Econo Lodge Inn & Suites Downtown Northeast
    48 reviews
    #168 of 356 hotels in San Antonio
     
    Crockett Hotel
    1,910 reviews
    #22 of 356 hotels in San Antonio
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Multilingual Staff
    • Self-Serve Laundry
    • Shuttle Bus Service
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$75 - US$85 (Based on Average Rates for a Standard Room)
    • Room types
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 200
    • Location
    • United States >
    • Texas >
    • San Antonio
    • Also Known As
    • Holiday Inn Express Bldg 592 On Joint Base San Antonio (An IHG Army Hotel) Texas
    Add Photo Photos
    Traveller (9)
    Dining (2)
    Room & Suite (1)
    Hotel & Grounds (8)
    Business Centre & Event Rooms (1)
    Nearby
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    48 reviews
    1.57 miles away
     
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    3.38 miles away
     
    Crockett Hotel
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    3.27 miles away
     
    Comfort Suites Alamo/Riverwalk
    1,112 reviews
    3.04 miles away
     
    Nearby Restaurants
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    72 reviews
    .75 miles away
    Commonwealth Coffeehouse
    25 reviews
    .72 miles away
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    Anne Marie's Carriage House Bistro
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    Nearby Attractions
    San Antonio Botanical Garden
    858 reviews
    .45 miles away
    Witte Museum
    372 reviews
    .94 miles away
    Army Medical Department (AMEDD) Museum
    20 reviews
    .23 miles away
    Fort Sam Houston
    32 reviews
    .94 miles away
    Ask a question
    Questions & Answers
    tinamm0rales
    1 July 2016|
    AnswerShow all 2 answers
    Response from Garry D | Property representative |
    Thank you for the note. You can reach us at 210-357-2705.
    0
    Votes
    Joseph A. A
    23 May 2016|
    Answer
    Response from combat_mama | Reviewed this property |
    Unfortunately there is not. There are Taxi services available. I personally went to the USO to find out which taxi services are allowed on post. Be prepared to spend a chunk. It cost me approx $30 just to get from airport to... More
    0
    Votes
    Room Tips
    "Go with the larger suite if you are staying more than a few nights"
    Read review
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