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28/01/2018 29/01/2018
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    TownePlace Suites San Antonio Northwest

    5014 Prue Rd, San Antonio, TX 78240-1337
    Hotel website
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    28/01/2018 29/01/2018
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    Savings alert: 18% below average rate

    The price you found is 18% lower than this hotel's average rate of US$114/night.

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    Traveller (62)
    Room & Suite (29)
    Dining (6)
    • Excellent50%
    • Very good26%
    • Average14%
    • Poor4%
    • Terrible6%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Non-Smoking Hotel
    Room Service
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Shuttle Bus Service
    2.5 Star Hotel
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    28 Jan29 Jan
    1 room, 2 adults, 0 children
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    Write a ReviewReviews (171)
    There are newer reviews for TownePlace Suites San Antonio Northwest
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    51 - 55 of 166 reviews

    Reviewed 2 October 2015

    This hotel was completely renovated last month. They have a brand new lobby and have updated EVERY guestroom and suite. The staff is absolutely amazing. I am on a long term stay, and I am overly concerned with cleanliness and customer service. This hotel has...More

    Thank Bobby D
    Response from Corina G, General Manager at TownePlace Suites San Antonio NorthwestResponded 5 October 2015

    Dear Traveler, Thank you for taking the time to let us know about your memorable experience at our hotel. We pride ourselves in providing excellent service to our guests. We appreciate the time taken to tell us about your stay as I will be sharing...More

    Reviewed 4 September 2015

    This is a newer style Towneplace Suites (TPS). It had a nice lobby and friendly clerks at check in. The room layout was very different. There was no kitchen table or counter seating in the kitchen area. The kitchen consisted of a counter to the...More

    Thank AGoingGal
    Response from Corina G, General Manager at TownePlace Suites San Antonio NorthwestResponded 17 September 2015

    Thank you for letting us know about your experience. We sincerely apologize for any inconveniences you experienced at the property. We appreciate your comments as it gives us an opportunity to address the problems, so they may remain isolated incidents. Our renovation will soon be...More

    Reviewed 16 August 2015 via mobile

    Reserved a third floor room for an eight day stay, arrived a while before check in and found that they only had first floor rooms available. Boo! The hotel is actively renovating (Yay!) and the staff has been fabulous. Unfortunately half of the parking lot...More

    Thank Katie S
    Response from Naima M, Manager at TownePlace Suites San Antonio NorthwestResponded 29 August 2015

    Dear Recent Guest, Thank you for taking the time to share your recent experience at the TownePlace Suites San Antonio Northwest with us. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed...More

    Reviewed 14 July 2015

    The price was right and the hotel was clean. You can definitely see signs of age. The room was in good order. The towels and bedding were mediocre. We had to use the hid-abed in the couch and the mattress was nonexistent. It looked like...More

    Thank BluesTraveler75
    Response from Naima M, Manager at TownePlace Suites San Antonio NorthwestResponded 17 July 2015

    Dear Recent Guest, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the TownePlace Suites San Antonio Northwest. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen...More

    Reviewed 13 June 2015

    Towneplace Suites San Antonio was a nice hotel. Even better was the staff. At checkin, the front desk recommended ThinAir (trampoline place) and LaFonda Mexican restaurant, both of which were perfect. Thanks for that.

    Thank Anthony L
    Response from Corina G, General Manager at TownePlace Suites San Antonio NorthwestResponded 15 June 2015

    Dear Traveler, Thank you for taking the time to let us know about your experience. We are happy to hear you enjoyed our recommendations and that your stay was a great one. Once again thank you for choosing our hotel. Corina Galindo

    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Room Service
    • Free Parking
    • Restaurant
    • Hotel Amenities
    • Business Centre with Internet Access
    • Breakfast included
    • Dry Cleaning
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Shuttle Bus Service
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Outdoor pool
    • Price range
    • US$88 - US$152 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #35 Best Value Hotel in San Antonio
    • #72 Family Hotel in San Antonio
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 123
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Priceline, getaroom.com, Evoline ltd, Hotwire, Cancelon, HotelQuickly and TripOnline SA so you can book your TownePlace Suites San Antonio Northwest reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • San Antonio >
    • Northwest Side
    • Also Known As
    • Towneplace Suites San Antonio Northwest Hotel San Antonio ,
    • TownePlace Suites San Antonio Northwest Texas
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    Traveller (62)
    Room & Suite (29)
    Dining (6)
    Pool & Beach (2)
    Hotel & Grounds (46)
    Bathroom (5)
    Business Centre & Event Rooms (2)
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    Ask a question
    Questions & Answers
    Raymond R
    2 March 2017|
    Response from Corina G | Property representative |
    Good Afternoon Mr. Raymond, I'm sorry to say the shuttle does not travel to Sea World. We do go around on a two mile radius. thank you, Corina Galindo
    Kimmi H
    19 February 2017|
    Response from Naima M | Property representative |
    Dear Valued Guest, Yes, we are a pet friendly hotel. We do charge $100.00 plus taxes which will total $116.75 for your entire stay. If you have any additional questions or concerns please do not hesitate to contact me... More
    24 April 2015|
    Response from Daniel G | Property representative |
    Hello, Thank you for your questions. A housekeeper may ask the guest or guests in the room to step out for a moment while they clean the room. however it does not mean you must leave as it is just a suggestion in order... More
    Room Tips
    "in previous stays on the lower floor on the side closest to Fredericksburg Rd seemed quiter"
    Read review
    "Only two entrances"
    Read review
    "They do allow pets."
    Read review
    "Ice is only available on the first floor."
    Read review
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