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Grand Hyatt San Antonio

3,634 reviews
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Traveller (465)
Room & Suite (423)
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Overview
  • Excellent56%
  • Very good29%
  • Average11%
  • Poor3%
  • Terrible1%
Travellers talk about
“convention center”(503 reviews)
“ruth's chris”(82 reviews)
“bar rojo”(68 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,634)Write a Review
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3,548 results
Traveller rating
1,913
1,034
393
139
69
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LanguageEnglish
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1,913
1,034
393
139
69
Show reviews that mention
All reviewsconvention centerruth's chrisbar rojothe river walkpinkie williamsjudy botelloclub roomlap poolconference hotelattending a conferencestarbucks coffeeself parkingbusiness tripvery nice hotelrivercenter malleasy accessper day
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1 - 5 of 3,548 reviews
Reviewed 2 days ago

Stayed at the Grand Hyatt recently while attending an industry conference. Hotel was nice as to be expected for this caliber of hotel, specifically as it pertains to the room rates $$$$. It appeared that the hotel had new carpet in the guest room corridors....More

Thank Kevin W
Hotel's Favourite
Reviewed 18 May 2017

This hotel and its staff are absolutely the best stay in all of San Antonio and if not the US. They continue to out do themselves almost every time I stay there. I recommend everyone to trust in this property even if they are more...More

Review collected in partnership with Hyatt Hotels
2  Thank JoeyMac_13
Response from Allyson S, Manager at Grand Hyatt San AntonioResponded 24 May 2017

Thank you for taking the time to post a review about your stay. We’re glad you were pleased with our prime River Walk location and are delighted to hear that our friendly hotel staff provided you with a positive experience. We look forward to seeing...More

Reviewed 4 days ago via mobile

This hotel is very clean, and the staff was excellent! The only downside is the lack of a true mid-priced restaurant. It’s either Ruth’s Chris, or Bar Rojo, where most of the menu is out of the Perks Cafe in the lobby. Overall, a solid...More

1  Thank Evan B
Reviewed 5 days ago via mobile

When my husband booked this hotel, we packed enough clothes to last half the week. We totally relied on the advertisements claiming the hotel had laundry facilities. We love the location, but discovered that no laundry facilities existed...unless you want to dry clean your undies....More

1  Thank BYOKetchup
Reviewed 6 days ago

We have been staying at the Grand Hyatt in San Antonio for the annual TMEA convention for years. We always get the best customer service from the awesome staff including the check-in, concierge, and valet. During our last stay, Debo (front desk) and William (valet)...More

Review collected in partnership with Hyatt Hotels
1  Thank Dawn M
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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Room Service
Free High Speed Internet ( WiFi )
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
US$216 - US$426 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in San Antonio
#12 Luxury Hotel in San Antonio
#17 Business Hotel in San Antonio
#42 Romantic Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$216 - US$426 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in San Antonio
#12 Luxury Hotel in San Antonio
#17 Business Hotel in San Antonio
#42 Romantic Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (465)
Room & Suite (423)
Dining (60)
Pool & Beach (48)
Amenities (92)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Questions & Answers
Ask a question
DebGFtraveler
22 November 2017|
AnswerShow all 4 answers
Response from Allyson S | Property representative |
Hello! Thank you so much for your question. There is a fridge in each room, however, microwaves are available upon request. Please let us know if you have any other questions!
1
Vote
M0minga
10 October 2017|
AnswerShow all 2 answers
Response from JPReinholt | Reviewed this property |
Just take Uber, way faster and wont cost much
0
Votes
James B
28 September 2017|
AnswerShow all 2 answers
Response from Teresa M | Reviewed this property |
We did not have that type of room either. Ours was a shower/tub combo
0
Votes
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Room Tips
"high floors have nice views"
Read review
"Do not accept any room having numbers as high as 70 or above. They require a cab ride to get there."
Read review
"Book the Grand Club Level"
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"rooms on the East side will face the highway but I didn't hear any noise form those rooms"
Read review
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