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Crowne Plaza San Antonio Airport

CrownePlaza.comUS$116*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Crowne Plaza San Antonio Airport
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252 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza San Antonio Airport
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Showing 240: English reviews
Schulenburg, Texas
Reviewed 7 June 2013

We reserved a room through Expedia and selected a "Non-Smoking" room. My receipt even specifically said "Non-Smoking" room. However, we when checked in, the lady said we requested a smoking room. I said no we did not & showed her my receipt. She then said they were over booked & all they had was a smoking room. When I said...

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Helpful?
Thank Ryba6
Mike B, Front Office Manager at Crowne Plaza San Antonio Airport, responded to this review

Ryba6, I would first like to thank you for taking the time to provide feed back regarding your most recent stay. I also would like to apologize that you stay was anything less than successful. I would like to speak with you more regarding the issues you experienced during your stay. My contact information is below. I look forward to...

Calgary, Canada
Reviewed 21 April 2013

I stayed at this hotel while in San Antonio for a conference. I have stayed at this brand in the past and expected this one to be the same. Check-in was fast and efficient. My room was one of the bigger ones, which was nice since I would be in it for a week. The room itself was okay, though...

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Thank PsychRN12
Mike B, Front Office Manager at Crowne Plaza San Antonio Airport, responded to this review

PsychRn12, I would fist like to thank you for providing such detailed feedback regarding you recent stay at the Crowne Plaza San Antonio Airport. You have provided some great information and I’ve shared your comments with the entire management team. I hope that the next time you are in the San Antonio area that you will choose the Crowne Plaza...

Texas City, Texas
Reviewed 15 April 2013

Had difficulty booking a room downtown for the weekend due to a conference. Ended up here, not too far from downtown, about a 15min drive on the highway which is far for San Antonian standards. Rooms were nice and clean, no issues. Staff very friendly and helpful, would stay here again if I was in the area

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Helpful?
Thank NivekKevin
Mike B, Front Office Manager at Crowne Plaza San Antonio Airport, responded to this review

NivekKevin, Thank you for taking the time to provide feedback regarding your most recent stay at the Crowne Plaza San Antonio Airport. I'm happy to see that your stay was a success. Please do not hesitate to contact me should you need reservations in the future. Thank you for your time and business. Mike Benavides Guest Service Manager 210-828-9031 ext....

Denver, Colorado
Reviewed 28 March 2013

I was SO excited when I found out this hotel had a kids SUITE with bunk beds, so I was all about booking it! It was unavailable on the website, but after a TON of scouting, I finally found it available on another site. I continued to book it, even though I couldn't find ANY pictures of the "kids suite"....

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Helpful?
Thank mommamber
Mike B, Front Office Manager at Crowne Plaza San Antonio Airport, responded to this review

mommamber, First, I would like to thank you for your feedback. I would love to discuss this review with you in more detail. I've shared your review with the entire management staff at the hotel. Rest assured that we will use you review to better train our associates. I look forward to hearing for you. Thank you again for your...

Sterling Heights, Michigan
Reviewed 25 March 2013

Great executive rooms, spacious and comfy. The furniture is starting to show its age, but very clean and sturdy. Open WI-FI everywhere is a great advantage. Breakfast buffet very limited but tasty nevertheless. The executive lounge a little cramped but functional, only problem, it does not fully open on weekends. The shuttle bus service very convenient, free to within 3...

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Thank OussamaSalah
Mike B, Front Office Manager at Crowne Plaza San Antonio Airport, responded to this review

OussamaSalah, I would like to thank you for taking the time to provide feedback regarding your most recent stay at the Crowne Plaza San Antonio Airport. I've also shared your feedback with entire hotel staff and management. If you should need anything further please do not hesitate to contact me personally. My contact information is below. Thank you again not...

Olmsted Falls, Ohio, United States
Reviewed 20 March 2013

Enjoyed a conference over 4 days and treated to excellent service with a smile, both with catering and room accommodations. Food and beverage was delicious. Front desk personnel were helpful with travel suggestions around San Antonio as well as business needs that came up during the conference. We booked a bus at the last minute for our group to travel...

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Helpful?
Thank Terry D
Mike B, Front Office Manager at Crowne Plaza San Antonio Airport, responded to this review

Terry D, First, I would like to thank you for providing valuable feedback. I also want to thank you for the great comments as well. I’m pleased to know that your conference was successful! If you should need anything please do not hesitate to contact me. My contact info is below. I hope that if your travels bring you to...

Maryland, United States
Reviewed 15 March 2013

This hotel was having some issues when we arrived. The pool was out of commission and I had difficulties with the overall service from the housekeeping staff (i.e. vacuuming and general cleanliness of the room). Customer service and cleanliness are what makes a hotel memorable and I can say that the front desk staff often passed me off to someone...

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Thank G1E9P
Mike B, Front Office Manager at Crowne Plaza San Antonio Airport, responded to this review

G1E9P, I would like to thank you so much for providing details of your most recent stay at the Crowne Plaza San Antonio Airport. I would first like to extend my apologies that your stay with us less than satisfactory. This hotel takes pride in the service it provides. Rest assured that your comments will be reviewed by not only...

San Juan, Puerto Rico
Reviewed 14 March 2013 via mobile

I've stayed at a bunch of Crown Plaza Hotels, and this one isn't typical of what I've seen at the others. I went through Priceline and paid $87 a night plus the fees, so I probably got what I paid for. The good: Lobby is very nice. Centrally located Shuttle service was nice and the drivers were great. Gym was...

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Thank Robba1
Mike B, Front Office Manager at Crowne Plaza San Antonio Airport, responded to this review

Robba1, Thank you for taking the time to provide us some feedback regarding your most recent stay. I am disappointed that your stay was less than satisfactory. I've shared and discussed the issues that you mentioned in your review with the management team and our associates. . I would like to spend a few minutes with you to get some...

Reviewed 14 March 2013

Yes, I agree with the others that this is an old hotel. However, you can't blame the staff. Most of them have been excellent providing services for the past two weeks. The front manager has been professional and courtesy with us. One of our shuttle drivers, Adrian, has done an excellent job providing us info. and rides. Also, the night...

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Thank berty76
Mike B, Front Office Manager at Crowne Plaza San Antonio Airport, responded to this review

Berty76, I would like to thank you for taking the time to provide some feedback regarding your most recent stay at the Crowne Plaza San Antonio Airport. I also would like to thank you for the great comments you provided regarding our van drivers. Please know that I’ve shared your comments with the management staff and the drivers you mentioned....

Aiken, South Carolina
Reviewed 27 February 2013

I had no choice of where to stay this visit, and would never have chosen this myself. That said, it was fairly bearable. The shuttle was late picking me up at the airport, but the rest of the time it was excellent, and they seem to have a policy that they'll take you anywhere in a 5-mile radius and come...

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Thank slc624
Mike B, Front Office Manager at Crowne Plaza San Antonio Airport, responded to this review

SLC624, I would like to thank you for taking the time to review the Crowne Plaza San Antonio Airport hotel. Rest assured that you feedback will be discussed with not only the management staff, but our hotel associates. I would really like to speak with you regarding you recent stay. My contact information is below. Please feel free to contact...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Take a video tour of this hotel! Serving as the gateway to all that San Antonio has to offer, Crowne Plaza San Antonio Airport is not your typical airport hotel. Offering affordable luxury, the Crowne Plaza provides guests with all the amenities and services expected at a first class full service hotel. Removing stress from the minute you arrive, our 24 hour complimentary shuttle service to San Antonio Intl Airport-SAT will also transport you to your destination within a 3 mile radius of the hotel between the hours of 6 AM - midnight. The hotel offers a prime location in the heart of San Antonio, whether your travels bring you to San Antonio on business, pleasure or a mix of both. The hotel is accessible to all San Antonio area attractions, including the historic Alamo, Sea World and Six Flags Fiesta Texas, upscale shopping at North Star Mall and Shops at La Cantera, the Quarry Market and Golf Club, Market Square and of course, the world famous Riverwalk and Rivercenter. From the minute you enter our doors experience southern hospitality in modern elegance. Our lobby offers an intimate library with fireplace coupled with the soothing sounds of an indoor water feature making it the perfect place to surf the web on our complimentary wireless high-speed Internet or take your laptop poolside to our outdoor heated pool and enjoy the outdoors. ... more   less 

Additional Information about Crowne Plaza San Antonio Airport

Address: 1111 Northeast Loop 410, San Antonio, TX 78209 (Formerly Radisson Hotel San Antonio Airport)
Region: United States > Texas > San Antonio > Northeast San Antonio
Price Range: £73 - £116 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza San Antonio Airport 3.5*
Number of rooms: 224
Reservation Options:
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Also Known As:
Crowne Plaza Airport Hotel San Antonio
Crowne Plaza San Antonio Airport Texas
Crowne Plaza Hotel Airport
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza San Antonio Airport staff and other travellers.
3 questions
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Questions? Get answers from Crowne Plaza San Antonio Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quietest rooms are on the back side, away from the interstate.”
andrewsK2008PF, 30 Apr 2017 | Read review
“Close to airport”
MovinLew, 10 Oct 2016 | Read review
“Shuttle to airport does not start until 5am”
Jimbolalondon, 23 Aug 2016 | Read review
“Our fourth floor room was pretty quiet.”
GaspardRueben, 18 Aug 2016 | Read review
“get a room on the front for a better view, or in the back for less noise”
doctall41, 13 Jun 2016 | Read review
5 of 5
CrownePlaza.com
US$116* /night
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HotelQuicklyUS$137
Booking.comUS$116
TravelocityUS$116
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Prices are for 1 room, 2 adults
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