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Omni La Mansion del Rio

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3,136 Reviews from our TripAdvisor Community

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Showing 3,101: English reviews
Centennial, Colorado
2 reviews
Reviewed yesterday NEW

Room guaranteed was not available and advance checkin had been requested but not arranged. One hour wait for unacceptable room. Confrontation with front desk clerks and reservation manager was fruitless--although an Ambassador room had been guaranteed, room offered upon arrival was not size of Ambassador and was extremely small and inadequate for a 5 night stay

Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Robert L
Santa Rosa Beach, Florida
Level Contributor
438 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 170 helpful votes
Reviewed 2 days ago NEW

This is a classic hotel built many, many years ago. It has been updated over the years but some areas still have that old look. I think the management does a nice job keeping this place in top condition. We stayed for 5 days and found its location on the Riverwalk to be as good as you could want. The... More 

Helpful?
Thank onceinawhile31
Attleboro, Massachusetts
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 days ago NEW

We had a room right on the Riverwalk, which is what we desired. Just a tip; if you go the day after Thanksgiving, they have a Christmas parade on the River. Ask for a room with a private balcony, and without trees below which block the view. We ended up doing the buffet at the hotel restaurant, which I was... More 

Helpful?
Thank Stephen K
Houston, Texas
1 review
Reviewed 2 days ago NEW

We went there for the Thanksgiving holiday and was very pleased with the stay highly recommend this hotel ask for the Riverview located near the Alamo and many great places to dine. The staff at this hotel was very friendly

Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank F2316SDjohng
Houston, TX., USA, United States
Reviewed 2 days ago NEW

Did on-line check-in to expedite check-in. Did not help. At check-in room preference not provided. Manager at front desk extremely rude. When not satisfied with room he didn't help. Attitude take it or leave it. Coffee cups provided through room service were visibly dirty. Appearance of dried wide noodles inside coffee cup. Not worth the $300+ room rate.

Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank 378evelynp
Elkhart, Texas
Level Contributor
6 reviews
5 hotel reviews
Reviewed 3 days ago NEW

We stayed this hotel 40 years ago for our honeymoon. We were excited to return, but concerned that it might be old and run down. To our surprise everything was like new yet the atmosphere of this historic hotel was magical. While most of the rooms are overlooking the RiverWalk, some are not. At check-in we were given an opportunity... More 

Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank _dmmendiola2
Cypress, United States
1 review
Reviewed 3 days ago NEW

Very beautiful and amazing place to stay. Location is everything and being right on the river next to everything we wanted was well worth it. I would definitely stay again. I would plan for the day after Thanksgiving because we only stayed one night and left when the parade was going on

Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank jeffcJ5237LL
Mansfield, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 days ago NEW

I was fortunate to win this trip at my golf outing. Looking at the reviews, I was concerned about the staff. I was extremely happy with all aspects of the hotel. We were upgraded to a riverview room upon arrival. Excellent customer service. Over the top in the treatment of our 8 year old. Would recommend highly.

Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Laura G
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 days ago NEW via mobile

We visited on our wedding anniversary this year. The staff is incredibly friendly. We were upgraded to a riverwalk view without even asking...roomservice was great...we definitely recommend this place...you won't be disappointed

Helpful?
Thank SouthcoastTraveler
2 reviews
Reviewed 5 days ago NEW

Took a family trip to see 2016 Ford Holiday River Parade. We reserved 5 rooms. Stayed here for the "experience" but was disappointed. First we were waiting in a long line to check in when 3 other employees were just standing around talking. Once I checked in my room was small. Be warned: the double rooms have very small full... More 

Helpful?
Thank BG979
Grant_Faber, Manager at Omni La Mansion del Rio, responded to this review

Dear BG979, Thank you for the detailed insight into your stay. I sincerely apologize for the number of issues you encountered, which I assure you is atypical for our hotel. Please be assured we will use this as an opportunity to retrain our staff. If I may be of any additional assistance, please do not hesitate to contact me directly.... More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
El Colegio
El Colegio
Cuisines: Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
One of the top hotels in the city, a historic hotel and Spanish hacienda style hotel, filled with charm & located on the renown River Walk. ... more   less 

Additional Information about Omni La Mansion del Rio

Address: 112 College St, San Antonio, TX 78205
Region: United States > Texas > San Antonio > East Side
Price Range: £136 - £322 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Omni La Mansion del Rio 4*
Number of rooms: 337
Reservation Options:
TripAdvisor is proud to partner with Expedia, Omni Hotels & Resorts, Travelocity, Hotels.com, Orbitz, Booking.com, Priceline, Cheap Tickets, Odigeo and Jetsetter so you can book your Omni La Mansion del Rio reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Omni La Mansion Del Rio Hotel San Antonio
Omni San Antonio
Omni Hotel San Antonio
San Antonio Omni
La Mansion Del Rio
Omni La Mansion Del Rio San Antonio, Texas
Hotel Style:
#7 Romantic Hotel in San Antonio
#8 Spa Hotel in San Antonio
#12 Luxury Hotel in San Antonio
#18 Family Hotel in San Antonio
#23 Business Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from Omni La Mansion del Rio staff and other travellers.
36 questions
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Joliet, United States
Cheyenne, Wyoming
Kilsyth, United Kingdom
Palm Bay, Florida

See all questions (36)

Questions? Get answers from Omni La Mansion del Rio staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pay the extra for rooms on the Riverwalk.”
 of 5 bubbles onceinawhile31, 1 Dec 2016 | Read review
“If you want to stay on river side, you may want highest floor possible to avoid any noise.”
 of 5 bubbles StephenK565, 1 Dec 2016 | Read review
“Stay away from elevator”
 of 5 bubbles BG979, 28 Nov 2016 | Read review
“Some rooms have balconies over looking the river”
 of 5 bubbles Noey412, 27 Nov 2016 | Read review
“Take advantage of the city bus pass.”
 of 5 bubbles BrianF199, 16 Nov 2016 | Read review
5 of 5
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