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La Quinta Inn San Antonio Lackland

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La Quinta Inn San Antonio Lackland
La Quinta Inn San Antonio Lackland
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551 Reviews from our TripAdvisor Community

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Showing 546: English reviews
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Rochester, Minnesota
Reviewed 4 days ago NEW

Stayed here for my son's BMT gradulation. Staff was very kind and knowledgeable. Great location. Room was terrible! Sink was clogged, there was hair all over the room and on the towels. The room next to us had bugs, but we did not see any in our room. Never did get breakfast as hotel was not equipped to handle many...

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Helpful?
Thank richardsgal2017
LQ0523GM, General Manager at La Quinta Inn San Antonio Lackland, responded to this review

Thank you for your feedback. It is appreciated. Your comments and concerns will be shared with our staff to help improve and maintain our operation. We look forward to showing you that we care. La Quinta is always here for you.

HOTEL’S FAVOURITE REVIEW
Reviewed 14 November 2016 via mobile

Great experience! Clean room! Grounds were clean! Convenient to the Air Force Base. Staff was friendly and knowledgeable of the area and especially of where you needed to go on base for coin ceremony and graduation! Our room was ALWAYS cleaned up, fresh towels, and beds made! I am very pleased with our stay, and would recommend this hotel! Continental...

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1Thank jstouder
About Hotel's Favourite Review
LQ0523GM, General Manager at La Quinta Inn San Antonio Lackland, responded to this review

Thank you for your feedback and coming to support your Airman. I will review your comments with our staff . Hope to see you again soon here at La Quinta Lackland.

Reviewed 1 week ago via mobile

For what you pay, it was worth it. We went for the Air Force graduation that week, we arrived super late the night before and the front desk agent was super helpful, explained how we would get to the base the next morning and recommended a driver that would take us in the base for $5 a person. Doesn't get...

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Helpful?
Thank Tatiana R
LQ0523GM, General Manager at La Quinta Inn San Antonio Lackland, responded to this review

Thank you staying with us here at La Quinta Lackland and for coming to support your Airman. We are glad that you enjoyed your stay and the service that our staff provided you. La Quinta is always HERE FOR YOU and we hope to see you again soon.

Drakesboro, Kentucky
Reviewed 1 week ago

Review collected in partnership with La Quinta
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Thank Nina E
LQ0523GM, General Manager at La Quinta Inn San Antonio Lackland, responded to this review

United States
Reviewed 2 weeks ago

This hotel is located right off of Lackland Air Force Base. That is nice. You can hear the bugle call and Taps and the National Anthem daily. The hotel staff are wonderful and kind and very polite. The rooms are somewhat outdated and not very clean. There are minor things that could be done to improve the appearance and make...

Review collected in partnership with La Quinta
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Helpful?
Thank Jacqueline P
LQ0523GM, General Manager at La Quinta Inn San Antonio Lackland, responded to this review

Thank you for your review of La Quinta Lackland. Your comments and concerns will be shared with our staff to help improve our operation. La Quinta is always here for you.

Ashland, United States
Reviewed 2 weeks ago

Overall the costumer service was outstanding. Positive attitudes and always answered my questions. I had numerous issues during my extended stay, everything from leaking bathtub to no maid service, no WiFi. I would say that 8 out of 10 times, the management did everything they could to help fix whatever issues I had. Unfortunately, for the price you pay, the...

Review collected in partnership with La Quinta
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Helpful?
Thank rickyw357
LQ0523GM, General Manager at La Quinta Inn San Antonio Lackland, responded to this review

Thank you for your feedback. It is appreciated. We look forward to showing you that we care.

Charleston, United States
Reviewed 2 weeks ago

If you only plan to sleep here and not hang out it is a great location for the Air Force Graduation. The hotel it self needs to be updated a little. The staff members are very nice, friendly, and helpful.

Review collected in partnership with La Quinta
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Helpful?
Thank clarencep64
LQ0523GM, General Manager at La Quinta Inn San Antonio Lackland, responded to this review

Thank you for your review of La Quinta Lackland. Your comments and concerns have been shared with our staff to help improve our operation. We hope to see you again soon.

Robinson
Reviewed 3 weeks ago

Surprised to find roaches in the bathtub (live ones running around). Room had an odor that was not a room spray. I couldn't identify it, but it stayed with the room throughout the night. Location was very nice ( near Lackland AFB), and convenient to restaurants. Breakfast was good.

Review collected in partnership with La Quinta
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Thank Roger T
LQ Customer Car... T, LQ Customer Care at La Quinta Inn San Antonio Lackland, responded to this review

We would like to offer our sincerest apologies for the odor and pest issues you encountered during your stay. Your feedback is extremely valuable to us and will be shared with our management team, as we strive to improve with each and every stay. Thank you very much for bringing your concerns to our attention. Respectfully, LQ Customer Care

Rowlett
Reviewed 4 weeks ago

Review collected in partnership with La Quinta
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Thank lemonsl
LQ0523GM, General Manager at La Quinta Inn San Antonio Lackland, responded to this review

Leechburg, Pennsylvania
Reviewed 20 March 2017

The location was fine because it near the Air Force Base. Rooms need updated , bathroom was too small with tub & toilet inside of door. Bathtub slanted toward door &flooded other sink area causing a slippery floor.Had to use bath towels to dry up water. Called front desk for extra pillow no response. No pillow.The front desk was right...

Review collected in partnership with La Quinta
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Helpful?
Thank salman848
LQ0523GM, General Manager at La Quinta Inn San Antonio Lackland, responded to this review

Thank you for your feedback. It is appreciated. Your comments and concerns have been shared with our staff to help improve our operation. We look forward to showing you that we care about our guests stay.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
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Questions & Answers

Here's what travellers have asked, with answers from La Quinta Inn San Antonio Lackland staff and other travellers.
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Questions? Get answers from La Quinta Inn San Antonio Lackland staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“"Watch out for bed bugs"”
Ecoboost2012, 14 Mar 2017 | Read review
“We liked having a ground floor room so there were no steps to and from car or pool.”
stacyl2013, 6 Mar 2017 | Read review
“go somewhere else”
michelebJ2760ZD, 1 Feb 2017 | Read review
“Ask for second floor room due to people beeping/locking their cars all night.”
6lauriep, 17 Jan 2017 | Read review
“away from the pool, smells like chlorine”
jewelz20152016, 17 Dec 2016 | Read review
5 of 5