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La Quinta Inn San Antonio Lackland

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La Quinta Inn San Antonio Lackland
La Quinta Inn San Antonio Lackland
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506 Reviews from our TripAdvisor Community

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Showing 501: English reviews
Reviewed 3 days ago NEW

Our stay was very good, the stuff is friendly, the service is good, the beds were comfortable, the room was clean, Wi-Fi was fast, I like the path for walking around the hotel and the trees, breakfast was good, our all stay experience was fine.

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Helpful?
Thank MARIA N
Minnesota, United States
Reviewed 4 days ago NEW

We really enjoyed our stay here. Even with doors that open to the outdoors, we still felt very safe. The staff was helpful and very informative. We appreciated their smiles, and felt they took great pride in their hotel.

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Helpful?
Thank jamiedL2687WM
Houston, United States
Reviewed 1 week ago

Good Location but very disappointed in not allowing me to use accumulated points toward room rate. Was told I had to call ahead and make reservations. This we never do, so obviously your points earned system does not work for us. We do not like having to be at a certain location at a certain time so we never make...

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Helpful?
Thank L H F
LQ0523GM, General Manager at La Quinta Inn San Antonio Lackland, responded to this review

Thank you for your feedback. Unfortunately when you reserved your room you booked through Trip Advisor and not La Quinta directly. Our La Quinta Returns program is always available when you make a reservation and sign up with us. You may want to check with Trip Advisor to see if there is some kind of rewards program that you might...

West Valley City, United States
Reviewed 1 week ago

Great Place to stay. Right next to Lackland Air Force Base. Easy access to the base. Knowledgeable about Military Families and their needs. Breakfast was served early enough that we were able to easily get to the graduation ceremonies.

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Helpful?
Thank 205elizabethj
LQ0523GM, General Manager at La Quinta Inn San Antonio Lackland, responded to this review

Thank you for coming to support your Airman and staying here with us at La Quinta. It means the world to them when their Families and Friends come to see them graduate. I am glad that you enjoyed your stay and will pass your comments on to the staff to let them know they are appreciated. Hope to see you...

Reviewed 3 weeks ago via mobile

Great experience! Clean room! Grounds were clean! Convenient to the Air Force Base. Staff was friendly and knowledgeable of the area and especially of where you needed to go on base for coin ceremony and graduation! Our room was ALWAYS cleaned up, fresh towels, and beds made! I am very pleased with our stay, and would recommend this hotel! Continental...

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Helpful?
Thank jstouder
LQ0523GM, General Manager at La Quinta Inn San Antonio Lackland, responded to this review

Thank you for your feedback and coming to support your Airman. I will review your comments with our staff . Hope to see you again soon here at La Quinta Lackland.

Hardwick, United States
Reviewed 4 weeks ago

Located close to the Air Force Base. Staff was helpful, polite and eager the please. While this facility is one of the original LaQuinta Hotels, the staff takes strides to keep the rooms clean and in good condition.

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Thank Mavis F
LQ0523GM, General Manager at La Quinta Inn San Antonio Lackland, responded to this review

Thank you for taking the time to give La Quinta Lackland and coming to support the Troops at Lackalnd AFB. We hope to see you again soon. We are always "HERE FOR YOU"!

Reviewed 2 November 2016

We were in town for our son's BMT graduation. I reserved two rooms. Room 163 was in fair condition but had ROACHES. Room 162 REEKED of cigarette smoke. We were moved from room 162 to room 167. Upon opening the door we were met with a STRONG cat URINE odor. We moved again, into room 169. The carpets were sticky...

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Helpful?
Thank V D
LQ0523GM, General Manager at La Quinta Inn San Antonio Lackland, responded to this review

Thank you for your feedback and coming to Lackland to support your Airmen. We apologize for any inconvenience that we may have caused you. Your comments and concerns have been reviewed with our Housekeeping and Maintenance Staff members to ensure they are taking the necessary steps to ensure every room is clean and ready for our guests.

Hampton Bays, United States
Reviewed 1 November 2016

I had a very poor experience at La Quinta. I would not recommend this hotel to anyone. I was staying here to attend an Air Force graduation ceremony the weekend of 10/27-10/30. Upon my arrival, the staff asked if I wanted a smoking/non-smoking room. I stated non-smoking. Upon entering the first room, it had a horrible odor of smoke. I...

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Helpful?
Thank Alyssa C
LQ0523GM, General Manager at La Quinta Inn San Antonio Lackland, responded to this review

Thank you for your feedback and for coming to visit your Airmen. It is appreciated. Your comments have been communicated to our staff to ensure this doesn't happen again.

Reviewed 31 October 2016 via mobile

My teenage daughter & I stayed at this hotel while we attended an out of town babyshower. To say that I was appalled is putting it mildly. Our room had been recently remodeled & was very pretty. This is the only good thing I can say. I woke up with insect bites all over my body😡. The bathroom was filthy😡....

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Helpful?
Thank Hobbycenterfan
LQ0523GM, General Manager at La Quinta Inn San Antonio Lackland, responded to this review

Thank you for your feedback. I have reviewed your comments and concerns and addressed them with our staff to help improve our operation.

Corvallis, United States
Reviewed 24 October 2016

This hotel is located right outside Lackland Air Force base, which made it nice for BMT Graduation. The hotel staff were polite and helpful, especially Krystal. A small breakfast was served every morning with waffles, boiled eggs, cereal and the worst coffee in the world. But I am a coffee snob! The room was small but clean. The beds were...

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Helpful?
Thank Laurel W
LQ0523GM, General Manager at La Quinta Inn San Antonio Lackland, responded to this review

Thank you for your feedback and coming to support your Airmen! We are glad that you enjoyed your stay. I will review your comments and concerns with our staff to help improve our operation. Hope to see you again here at La Quinta Lackland.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about La Quinta Inn San Antonio Lackland

Address: 6511 W Military Dr, San Antonio, TX 78227-3615
Region: United States > Texas > San Antonio > Far West Side
Price Range: £51 - £99 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn San Antonio Lackland 2.5*
Number of rooms: 176
Reservation Options:
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Also Known As:
La Quinta Inn Lackland Hotel San Antonio
La Quinta Lackland
La Quinta San Antonio
San Antonio La Quinta
La Quinta Inn San Antonio Lackland Texas
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Questions & Answers

Here's what travellers have asked, with answers from La Quinta Inn San Antonio Lackland staff and other travellers.
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Questions? Get answers from La Quinta Inn San Antonio Lackland staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Run...do not stop!!!”
 of 5 bubbles vd518, 2 Nov 2016 | Read review
“Second floor was very quiet, but entire hotel was quiet overall.”
 of 5 bubbles donaldm28, 6 Oct 2016 | Read review
“Try another hotel nearby”
 of 5 bubbles 891marya, 14 Sep 2016 | Read review
“ground level is nice but it really dosent matter unless you cant a flight of stairs well”
 of 5 bubbles 823tasiah, 14 Aug 2016 | Read review
“no frig or microwave. convenient to airforce base”
 of 5 bubbles hcaplan13, 17 May 2016 | Read review
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