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San Antonio Marriott Riverwalk

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Overview
  • Excellent35%
  • Very good39%
  • Average18%
  • Poor6%
  • Terrible2%
Travellers talk about
Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Offers from San Antonio Marriott Riverwalk
Special Offer: Three Perfect Days
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Offers from San Antonio Marriott Riverwalk
Special Offer: Three Perfect Days
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,355)
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All reviewsconvention centergreat locationthe concierge loungethe river walkbalcony roomrivercenter mallhigh floorvalet parkingdirect accessattending a conferenceself parkan upgradestreet noisebusiness triphotel restaurantper dayriverwalk
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1 - 5 of 1,327 reviews
Reviewed yesterday via mobile

I spent 4 nights a the Marriott riverwalk and it needs a facelift. Everything is tired. My room was musty and smelled bad. The staff was very nice and helpful. The riverwalk is touristy and the hotel followed

Thank livinginlondon1344
Reviewed 3 days ago

First, the hotel location is fantastic for the Riverwalk, Alamodome, Convention Center, etc. The rooms were clean, but somehow our room skipped housekeeping service on one night? The bar/lounge area was WAY understaffed one afternoon and lunch took over an hour to get (it was...More

Thank Don R
Response from Libby C, Guest Relations at San Antonio Marriott RiverwalkResponded 2 days ago

Dear Don R, Thank you for taking the time to post your feedback. I'm happy you liked our fantastic location, but I'm sorry you still experienced disappointment with your stay. As we strive to improve every aspect of the guest experience, your feedback helps us...More

Reviewed 6 days ago via mobile

Completely frustrated! Had a room booked here for a large conference months in advance. They were overbooked, and sent me to the Residence Inn, only to be told that they are overbooked too!!!! After traveling all day, this is rediculous!!!More

Thank Kim M
Response from Libby C, Guest Relations at San Antonio Marriott RiverwalkResponded 5 days ago

Dear Kim M, Thank you for taking the time to let us know about your frustrating experience. We understand your frustration and we are truly sorry for what you went through. We will definitely take some learnings from this to ensure no one else experiences...More

Reviewed 1 week ago via mobile

The location is great! I walked to the Alamo and up and down the river walk. Food that was served at my business conference was good. Room was very nice and clean and I loved having a balcony overlooking the riverwalk. The staff was very...More

Thank Beachbaby771
Response from Libby C, Guest Relations at San Antonio Marriott RiverwalkResponded 3 days ago

Dear Beachbaby771, Thanks for your feedback. Strolling along the River Walk is a lovely way to spend the day, isn't it? I'm happy you enjoyed the conference food and the views from your balcony room. It's especially great to know the staff was warm and...More

Reviewed 1 week ago via mobile

Went to the Alamo. There was a street festival and it was packed. Asked a police officer was there any where good to go for dinner. He told us to go down some stairs that looked like they went to a hotel. We were surprised...More

Thank doug2110
Response from Libby C, Guest Relations at San Antonio Marriott RiverwalkResponded 3 days ago

Dear doug2110, Thanks for staying with us and thanks for telling everyone about your great discovery. As your discovered, The River Walk is truly beautiful with much to see, do and experience. The hard part will be deciding where to eat because the choices are...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$195 - US$478 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in San Antonio
#17 Luxury Hotel in San Antonio
#43 Romantic Hotel in San Antonio
#78 Business Hotel in San Antonio
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$195 - US$478 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in San Antonio
#17 Luxury Hotel in San Antonio
#43 Romantic Hotel in San Antonio
#78 Business Hotel in San Antonio
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (387)
Room & Suite (264)
Dining (23)
Pool & Beach (22)
Amenities (22)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Questions & Answers
Ask a question
Lttina W
11 March 2018|
AnswerShow all 7 answers
Response from Louis K | Reviewed this property |
Yes you can as I did but i took out a plastic cup with water in it to use as an ashtray and flushed it down the toilet before i left the room each day
1
Vote
Ashley B
3 November 2017|
AnswerShow all 4 answers
Response from Libby C | Property representative |
The pool hours are 6:00am - 11:00pm.
0
Votes
Ashley B
2 November 2017|
AnswerShow all 3 answers
Response from Libby C | Property representative |
Yes, our pool is heated.
1
Vote
Room Tips
"Rooms with a balcony have a great view of the city and riverwalk"
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"Best views"
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"Check the bathroom!"
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"The Riverwalk view is nice but nothing spectacular so any room is OK. There was some street noise so higher..."
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