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DoubleTree by Hilton San Antonio Downtown

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DoubleTree by Hilton San Antonio Downtown
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949 Reviews from our TripAdvisor Community

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Showing 914: English reviews
Start your review of DoubleTree by Hilton San Antonio Downtown
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McAllen, Texas
Reviewed yesterday NEW

Love this location. Easily accessible to freeway and downtown area. Always greeted by friendly staff. Restaruant and bar on site. Rooms are clean and comfy. Have good prices and covered parking. Staff provides help to your needs if it's extra towels or cookies. Always a satisfied customer.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Delma M
San Diego, California
HOTEL’S FAVOURITE REVIEW
Reviewed 6 December 2016

We travel in a large group. Like nomads. We arrived fairly early and were able to get our keys upon arrival. Plus 2 stars for this, no matter what else happens. I got into my room and placed my bags around the room, pulled the curtains closed, fired up the AC, and fell back asleep. Great start. The room blacked...

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Helpful?
Thank Jon S
About Hotel's Favourite Review
adina g, Public Relations Manager at DoubleTree by Hilton San Antonio Downtown, responded to this review

Dear Jon S , Thank you for taking the time to comment about your recent stay with us , i appreciate your feedback. I am delighted we were able to provide you with the perfect stay you truly deserve , and that we were bale to provide you with great costumer service. I look forward to hosting you again in...

Chicago
Reviewed 2 days ago NEW

Was able to walk to the historic market and some very nice restaurants. Staff were able to quickly map out areas of interest to visit. I enjoyed using the pool and fitness area as well as the very social bar scene.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Corey S
Reviewed 4 days ago NEW

4 Star!!!!! Double tree made my wife's and I visit most comfortable and pleasant. The staff was top notch. The rooms and hotel were clean, and welcoming. The restaurant food/service were excellent. We did utilize the shuttle service that was easy to use and helpful to our plans. The in room service for food service and cleaning were top notch!...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 126alfredm
Longview, Texas
Reviewed 5 days ago NEW

This hotel was right off the freeway and it was Very clean and the hotel staff was so accommodating. The service of the breakfast was excellent. I wish there was a bellman on duty otherwise I enjoyed my stay.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank ClaraDickerson
Godfrey, Illinois
Reviewed 1 week ago

The front desk and sales staff are great! Enjoyed the full service breakfast. The shuttle to local restaurants and local attractions was very nice. Private garage parking is also good. Enjoy my visits here when in town. Very convenient to all areas.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank sklpic
adina g, Guest Relations Manager at DoubleTree by Hilton San Antonio Downtown, responded to this review

Dear sklpic, Thank you so much for taking the time to comment and rank your recent stay with us , i appreciate your time. I am delighted we were able to provide you with exceptional costumer service and that you enjoyed our shuttle service to and from downtown. I look forward to hosting you again in the near future. Have...

Reviewed 1 week ago

Bathroom sink was clogged when we arrived and three days later after repeated requests to repair was still not fixed. Room service was very poor, dishes were not removed from room and water stains on night stand were never removed.

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Helpful?
Thank Vicki G
adina g, Guest Relations Manager at DoubleTree by Hilton San Antonio Downtown, responded to this review

Dear Vicki G , Thank you for taking the time to comment and rank your recent stay with us , your feedback is crucial in order to move forward in best practice possible. I am humbly sorry we were not able to exceed your expectations , and that you have encountered these matters in the restroom. I will definitely speak...

Los Angeles, California
Reviewed 2 weeks ago

Two nights nice room friendly staff parking cost too much no jaquzzi bed comfortable central location easy access quiet tub shower was good elevator old in room internet was ok nice TV good choices Starbucks at lobby bar

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank W4274MSpeterc
adina g, Guest Relations Manager at DoubleTree by Hilton San Antonio Downtown, responded to this review

Dear W4274MSpeterc, Thank you for taking the time to comment about your recent stay with us , i appreciate your feedback. I am delighted we were able to exceed your expectations and provide you with great costumer service. We used to have a jacuzzi right by the pool , unfortunately we decided to close it but we have a wonderful...

Dallas, United States
Reviewed 2 weeks ago

This is my favorite place to stay in San Antonio. The front desk staff is awesome! The rooms are always clean and the temperature in the room is always perfect. The breakfast buffet is so good! The restaurant staff is exceptional!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Bonnie M
adina g, Guest Relations Manager at DoubleTree by Hilton San Antonio Downtown, responded to this review

Dear Bonnie M , Thank you for taking the time to comment and rank your recent stay with us , i appreciate it. As always , it is a pleasure hosting you at your home away from home. I am delighted that you experienced our great costumer service and that you enjoyed our fresh breakfast each morning, I look forward...

Reviewed 3 weeks ago

We loved this hotel , The staff was so nice , The Bartender Jeremy was the best and treated us like family , He is one of a kind ! The hotel was clean , The beds were very nice and comfortable, We were on long vacation and we tried to find the same hotel every city we stopped ,...

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Helpful?
Thank Joey K
adina g, Guest Relations Manager at DoubleTree by Hilton San Antonio Downtown, responded to this review

Dear Joey K , Thank you for taking the time to comment and rank your recent stay with us , i appreciate your kind words. I am delighted we were able to provide you the perfect stay you truly deserve , and that you were able to experience the great costumer service we are known for. I look forward to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Discover contemporary comforts in historic San Antonio at the DoubleTree by Hilton Hotel San Antonio Downtown. Set in San Antonio's central business district — less than 15 minutes from San Antonio International (SAT) Airport and with easy access to major interstates — this hotel is convenient to the Alamo, the Riverwalk and surrounding Texas military facilities. Park out of the Texas sun in our shaded lot and catch this hotel’s complimentary shuttle throughout downtown. Enjoy a warm cookie and a warm welcome always. ... more   less 

Additional Information about DoubleTree by Hilton San Antonio Downtown

Address: 502 West Cesar E. Chavez Blvd., San Antonio, TX 78207 (Formerly Radisson Hotel San Antonio Downtown Market Square)
Region: United States > Texas > San Antonio > Avenida Guadalupe
Price Range: £96 - £213 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton San Antonio Downtown 3.5*
Number of rooms: 250
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Priceline, Hotels.com, Travelocity and Orbitz so you can book your DoubleTree by Hilton San Antonio Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton San Antonio Downtown Hotel San Antonio
Radisson San Antonio
San Antonio Radisson
DoubleTree By Hilton San Antonio Downtown Texas
Hotel Style:
#65 Romantic Hotel in San Antonio
#89 Family Hotel in San Antonio
#97 Business Hotel in San Antonio
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton San Antonio Downtown staff and other travellers.
5 questions
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S��͏D"
over a year ago
Katy, Texas
over a year ago

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Questions? Get answers from DoubleTree by Hilton San Antonio Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“junior suites with balcony over look the pool and courtyard .”
 of 5 bubbles janicer506, 10 Jan 2017 | Read review
“All the rooms are about the same in terms of view/quietness.”
 of 5 bubbles Goosebump6, 12 Dec 2016 | Read review
“All rooms I have had at this hotel have been wonderful”
 of 5 bubbles racheller2015, 11 Nov 2016 | Read review
“Ask for a room away from the elevators and vending machines.”
 of 5 bubbles DebbieJ869, 19 Oct 2016 | Read review
“Rooms facing UTSA college of architecture are quiet.”
 of 5 bubbles enriquel406, 17 Oct 2016 | Read review
5 of 5