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DoubleTree by Hilton Hotel San Antonio Airport

1,219 reviews
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Traveller (136)
Room & Suite (61)
Dining (7)
Overview
  • Excellent36%
  • Very good26%
  • Average20%
  • Poor12%
  • Terrible6%
Travellers talk about
“double tree”(82 reviews)
“northstar mall”(16 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
Offers from DoubleTree by Hilton Hotel San Antonio Airport
Special Offer: Double Points, Every Stay
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,219)Write a Review
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All reviewsdouble treesan antonio airportnorthstar mallthe north star mallwarm cookiesshuttle servicevery nice hotelfront desk staffupon checkgreat staybusiness tripeasy accessconferencefreewaycheckinloopdowntown
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281 - 285 of 1,151 reviews
Reviewed 3 September 2016

I had a great experience and look forward to my future business trips to San Antonio and staying at the Doubletree. I have already recommended two other of my colleagues to stay there for their upcoming travel to San Antonio!

Review collected in partnership with DoubleTree by Hilton
Thank brendalouiser
Reviewed 3 September 2016

I stayed at this Hilton for a business trip. My first impression was an excellent one and started with a very friendly and knowledgable airport shuttle driver. The cookies at check in are always a plus. The location was very covienent to North Star mall...More

Review collected in partnership with DoubleTree by Hilton
Thank douglasw218
Response from Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio AirportResponded 6 September 2016

Dear Guest, Thank you for staying with us and we love the cookies also. Please stay with us again. Yours in hospitality, Callan H General Manager

Reviewed 31 August 2016

Great location, even better service, breakfast was out of this world, the front desk people are an amazing group of staff members, the service at breakfast was out-of-this-world and the bar fantastic -- the only thing missing was a mini fridge in the room.More

Review collected in partnership with DoubleTree by Hilton
Thank Christina A
Response from Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio AirportResponded 2 September 2016

Dear Guest, Thank you for your feedback and the very nice review. We hope to host your stay again in the future. We do offer mini-fridges upon availability. I hope we are able to help during your next stay. Yours in hospitality, Callan H General...More

Reviewed 31 August 2016 via mobile

This is a very nice hotel situated near the airport but only 10 minutes from the town centre. The lobby is charming and the pool and courtyard are reminiscent of New Orleans. The rooms are a little dated but the bathrooms are absolutely tiny. There...More

Thank Jirvbon
Response from Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio AirportResponded 2 September 2016

Dear Guest, Thank you for staying with us and we made a mistake with the lack of shampoo. Please accept my apology and know we strive to consistently improve. Yours in hospitality, Callan H General Manager

Reviewed 31 August 2016

everything was excellent we were there for my son graduation from the airforce and they were very thankful and took extra good care of us. let us check in early which was great since we only had a limited amount of time with him..

Review collected in partnership with DoubleTree by Hilton
Thank Boston0414
Response from Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio AirportResponded 2 September 2016

Dear Guest, Thank you for staying with us and please thank your son for serving our country. Yours in hospitality, Callan H General Manager

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15556575859231
About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Hot Tub
Details
Price range
US$108 - US$216 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Green Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$108 - US$216 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Green Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (136)
Room & Suite (61)
Dining (7)
Pool & Beach (6)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
bhoobler
27 August 2016|
AnswerShow all 3 answers
Response from RCGSAT | Property representative |
Greetings from San Antonio! Thank you for your question and looking into our hotel, unfortunately our shuttle does not go as far as the Henry B. Gonzalez Convention Center. The hotel provides transportation within a two... More
0
Votes
paigeypoo22
2 June 2016|
AnswerShow all 7 answers
Response from Callan H | Property representative |
We will be happy to accommodate you.
0
Votes
Wayne B
5 November 2014|
AnswerShow all 5 answers
Response from Callan H | Property representative |
Dear Guest, We offer our gold members several amenities but we do not provide a formal reception. Thank you, Callan H
0
Votes
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12
Room Tips
"I prefer a room with a courtyard view."
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"Rooms near the pool are great"
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"5th floor, at back, away from interstate, is where I experienced a quiet room."
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"Chose a room in the back or around the pool"
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