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Hilton Palacio del Rio

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Traveller (907)
Room & Suite (338)
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Ratings and reviews
Certificate of Excellence
  • Excellent59%
  • Very good28%
  • Average8%
  • Poor3%
  • Terrible2%
Travellers talk about
“convention center”(299 reviews)
“the river”(406 reviews)
“valet parking”(155 reviews)
View all reviews
What's included
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
4 Star Hotel
Explore San Antonio from the Hilton Palacio del Rio and enjoy our San Antonio hotel’s contemporary, hacienda style setting. Spectacularly situated on the banks of the famous San Antonio River Walk, this San Antonio hotel offers 485 Guest Rooms with private balconies and a range of...
Offers from Hilton Palacio del Rio
Special Offer: Double Points, Every Stay
Hotel deals
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Location and contact
200 S Alamo St, San Antonio, TX 78205-3299
Hotel website
7.8 miles to San Antonio Intl Airport
157 restaurants are within a 0.25 mile radius
0.3 miles from The Alamo
View nearby attractions and restaurants
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Rooms
5 Aug6 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,225)
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3,169 results
Traveller rating
1,801
911
281
108
68
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1,801
911
281
108
68
Show reviews that mention
All reviewsconvention centerthe rivervalet parkingself parkroom servicela villitalobby barper daytwo blocksbeautiful hotelrivercenter mallvalet servicepilarbalconyelevatorfloorriverwalk
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1 - 5 of 3,169 reviews
Reviewed yesterday via mobile

The trip was nice from the minute we pulled in. The valets and bellhops we so helpful and checkin was a breeze. Our room wasn’t ready yet, although it was 3:00pm... so we waited in the lobby where they were proving free Shiner beer on...More

Thank Jamie M
Hotel's Favourite
Reviewed 17 April 2018 via mobile

Historic hotel right on the riverwalk!  We had a room on the 20th floor that looked over the riverwalk and it was nice to sit outside on the balcony to enjoy the view.  The rooms were pretty standard for Hilton - nice but nothing special. ...More

1  Thank Merlot D
Response from TAsanantonio, Public Relations Manager at Hilton Palacio del RioResponded 29 May 2018

Dear Merlot D, Thank you for your recent stay and sharing your 5-star review! Your compliments are appreciated and will be shared with our team members. You may be interested in learning more about our unique 50-year history in San Antonio. Please visit YouTube and...More

Reviewed 2 days ago

Wonderful location and hotel was super clean. Great staff helped as needed. Check out was super easy too. If you're on the fence, go with this place as it has easy walking to the river walk. Parking is the only thing, find a garage nearby.

Review collected in partnership with Hilton Hotels & Resorts
Thank Trevor Darci G
Reviewed 3 days ago via mobile

This hotel has anchored itself for decades on the most popular area of the Riverwalk. The restaurants and the boat rides are just a few steps away. The Alamo Plaza is within a short walking distance. The rooms and their bathrooms have been recently renovated....More

Thank Leopold A
Reviewed 3 days ago

I upgraded for a river view and upscale mattress comfort. The mattress was very uncomfortable. So-called river view was not worth the extra upgrade price. This Hotel is NO LONGER close to convention activities. Valet parking is very expensive. Upgrade included WiFi, but other hotels...More

Review collected in partnership with Hilton Hotels & Resorts
Thank CorpCatering
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Wheelchair access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$186 - US$378 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Luxury Hotel in San Antonio
#11 Romantic Hotel in San Antonio
#14 Business Hotel in San Antonio
#23 Family Hotel in San Antonio
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$186 - US$378 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Luxury Hotel in San Antonio
#11 Romantic Hotel in San Antonio
#14 Business Hotel in San Antonio
#23 Family Hotel in San Antonio
Room types
Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (907)
Room & Suite (338)
Dining (25)
Pool & Beach (10)
Business Centre & Event Rooms (47)
Family and Play Areas (2)
Questions & Answers
Ask a question
PJ1068
1 July 2018|
AnswerShow all 10 answers
Response from txmmoore | Reviewed this property |
No. Same price.
0
Votes
thomasr1950
17 October 2017|
AnswerShow all 11 answers
Response from hippiechickwoman | Property representative |
yes and every room has a balcony!
1
Vote
Elizabeth W
10 August 2017|
AnswerShow all 5 answers
Response from Linda H | Reviewed this property |
No. I took a cab to the hotel and it ran about 32 dollars plus tip on the way to the hotel. On my return trip I used UBER and it cost about 15 dollars tip included in price. UBER rates may depend on time of day and... More
1
Vote
Room Tips
"Better views of city, the higher up you are"
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"Use hotel app to select the type of room you want (e.g. I enjoyed my selection of high floor, river view..."
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"It's a good idea to have a reservation."
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"Great location, great service!"
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