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El Rey Inn

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#19 of 60 Hotels in Santa Fe
Certificate of Excellence
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El Rey Inn
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735 Reviews from our TripAdvisor Community

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Showing 709: English reviews
Pensacola, Florida, United States
Reviewed 5 January 2017

El Rey is a charming property. Rooms are individually decorated with a Southwestern feel to them. Having a fireplace was a real plus - we totally enjoyed it. Outdoor hot tub was another plus. Coupons for use at the Pantry Restaurant just up the block were another plus - it's a great restaurant especially for breakfast.

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Helpful?
Thank Dan H
BrianDGraves, General Manager at El Rey Inn, responded to this review

Dear Dan H, Thank you for your kind words and taking the time to share your recent experience at the El Rey Inn with others. We are so happy that you enjoyed your stay with us and we look forward to welcoming you back to The El Rey Inn in the near future. By this spring, we should have both...

Boulder, Colorado
Reviewed 17 December 2016 via mobile

Bad internet connection. basic. Need to drive to get to downtown Santa Fe. Don't like glass ware to either drink water or coffee because of hygiene concern. Will not stop here again. Get a 5$ you used at neighborhood restaurant for breakfasts

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4Thank Johanne G
BrianDGraves, General Manager at El Rey Inn, responded to this review

Dear Johanne G, I am so sorry that the El Rey Inn did not live up to your expectations on your recent visit. We are working diligently to correct many of the issues that you experienced during your stay. We are upgrading our wifi throughout the property with an entirely new system with an upgraded bandwidth from our local phone...

Reviewed 10 December 2016 via mobile

Our 2nd stay in 3 years. Contrary to previous reviews about new management, we had another wonderful experience here. Check in very easy booked on TripAdvisor. We requested same part of hotel we had before. Turns out our request was granted & was the same room we had before!! We will request it from now on. The place was festive,...

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Helpful?
Thank finstah
BrianDGraves, General Manager at El Rey Inn, responded to this review

Dear finstah, Thank you so much for sharing your comments regarding your recent visit with us at the El Rey Inn. We are so pleased that you enjoyed your stay and that you had a wonderful experience. Our staff takes great pride in making sure that all of our guests receive over-the-top customer service and it is something we work...

Bella Vista, AR
Reviewed 9 December 2016

Traveled with friends who had stayed at El Rey many times and loved its history and charm. Surprised to learn on check-in that price of our rooms had gone up $40/night since we made reservations months ago but no issue honoring our booking price. We paid $129, was okay and exactly as pictured and described on excellent website; for $169...

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Helpful?
2Thank Soxgirl58
BrianDGraves, General Manager at El Rey Inn, responded to this review

Dear Soxgirl58, Thank you for sharing your thoughts regarding the El Rey Inn with others. I am sorry that you experienced issues with your room rate upon arrival but are pleased that the rate you requested was honored. The gardens are absolutely beautiful in the spring, summer and early fall and it is difficult to visualize how lovely they are,...

Reviewed 5 November 2016 via mobile

Have always wanted to stay here. Not disappointed. Gardens beautiful. Room clean and nice with old Santa Fe decor. Beds comfy. Love older bathroom touches. Towels big and fluffy. Did not get to enjoy play ground, garden or pool/sauna due to late arrival but still was a gem after getting ready to move all day.

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Helpful?
Thank Zondra M
Alex L, Manager at El Rey Inn, responded to this review

Thank you for your feedback regarding your stay with us!

Dimmitt, Texas
Reviewed 4 November 2016 via mobile

Love, love, love El Rey Inn. I stayed two weekends in a row recently. The first one with my husband, he and I really enjoyed sitting on the settee in front of our room and enjoying a glass of wine. The next weekend I was there two nights with my oldest son. We felt everything was 'just right', from our...

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Thank doofus56
Albuquerque
Reviewed 30 October 2016

Lots of pros and cons. It is an older place with charm and history. Travelers looking for the usual modern franchise hotel might be disappointed here. It is not on the Plaza but a few miles south on Cerrillos Road which unfortunately is also the busiest and noisiest. The rooms are on the small side with simple amenities and a...

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6Thank Michael N
Albuquerque, New Mexico
Reviewed 27 October 2016

We spent 2 nights at the El Rey a couple of weeks ago and we were very pleased with the stay. The grounds are beautiful, the rooms are nice and clean. My only complaint is that our room was not cleaned the second day we were there. We could have called. I never found out if there was a problem....

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Thank leticiat797
Alex L, Manager at El Rey Inn, responded to this review

Thank you taking the time to let us know about your stay!!! I am so sorry to hear that your room was not cleaned on the second night. I am thrilled that you enjoyed the Inn and the grounds!! We look forward to your next visit!!

Orlando, Florida
Reviewed 26 October 2016

I was very impressed with the reception area and the gardens in this place. Very charming with a lot of character. The room not so much. Very small with a lot of potential with the adobe walls and beams in the ceiling. However the furnishings and bed spread and pillows on the bead look very old and drab. The bathroom...

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Helpful?
Thank mariar
Alex L, Manager at El Rey Inn, responded to this review

Thank you for taking the time to share your experience with us. I am glad that you enjoyed the grounds and Inn. We look forward to you next visit!

vancouver bc
Reviewed 23 October 2016

This motel was a welcoming lovely place to stay. The proximity to The Pantry restaurant is an absolute bonus. $5 voucher provided towards a breakfast meal. The desk staff were helpful and the grounds very interesting to walk around. I would recommend it.

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Helpful?
Thank kits90
Alex L, Manager at El Rey Inn, responded to this review

Thank you for your feedback!!! I have shared your comments regarding the team!! We look forward to seeing you on your next trip!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about El Rey Inn

Address: 1862 Cerrillos Road, Santa Fe, NM 87505
Region: United States > New Mexico > Santa Fe
Price Range: £59 - £139 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — El Rey Inn 2.5*
Number of rooms: 86
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Also Known As:
El Rey Hotel Santa Fe
Santa Fe El Rey Inn
El Rey Santa Fe
El Rey Inn Santa Fe, New Mexico
Hotel Style:
#1 Green Hotel in Santa Fe
#12 Romantic Hotel in Santa Fe
#14 Family Hotel in Santa Fe
#20 Business Hotel in Santa Fe
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Questions & Answers

Here's what travellers have asked, with answers from El Rey Inn staff and other travellers.
4 questions
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Tulsa, OK
over a year ago
FAYETTEVILLE
over a year ago
over a year ago
Alstead, New Hampshire

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Questions? Get answers from El Rey Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“In the winter - try to get a room with a fireplace.”
  • Fireplace in our room - wonderful!
 of 5 bubbles DanH342, 5 Jan 2017 | Read review
“Each room different, good map on website, stay away from road. Our friends in #48 was larger and better furnished than our #49.”
 of 5 bubbles Soxgirl58, 9 Dec 2016 | Read review
“Run away from the noise, in the back and high up. Tip the clerk whatever you have to do.”
 of 5 bubbles 498michaeln, 30 Oct 2016 | Read review
“Ask for a room with the big courtyard...beautiful”
 of 5 bubbles leticiat797, 27 Oct 2016 | Read review
“Each of the rooms is a little different from each other so, if you have a choice, select which room suits you best.”
 of 5 bubbles elli0ttian, 14 Oct 2016 | Read review
5 of 5