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La Quinta Inn & Suites Springfield

Expedia.comUS$112*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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La Quinta Inn & Suites Springfield
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516 Reviews from our TripAdvisor Community

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Showing 502: English reviews
Mobile, Alabama
Reviewed 27 April 2016 via mobile

I am very disappointed with this hotel I am an elite member and when I made the reservation at the hotel I was told a higher rate than if I booked it on trip advisor. Which is crazy. But I arrived to the hotel and checked in they could have cared less that I was an elite member. The staff...

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Helpful?
2Thank John L
Ray T, Front Office Manager at La Quinta Inn & Suites Springfield, responded to this review

Dear John, We have checked our system records and it indicates you return status member tier is Gold level in our system, if this is incorrect we sincerely apologize for any inconvenience it may have caused you. Our desk agents did not get a prompt that you were an elite member, if you do want to give us another chance...

Coventry, Rhode Island
Reviewed 23 April 2016 via mobile

Nice hotel right off the highway. Close to the convention center. Hotel is large with indoor pool. The rooms were very clean and comfortable. There weren't any restaurants besides a Dunkin Donuts close by. Downtown Springfield can be somewhat sketchy at least in some areas. I would recommend staying with a family, the kids had fun in the pool. Hotel...

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Helpful?
Thank flolass
Ray T, Front Office Manager at La Quinta Inn & Suites Springfield, responded to this review

Dear Guest, We are glad to hear you enjoyed your stay here at La Quinta Inns & Suites in Downtown Springfield. We would like to inform you that there are many dining options within the downtown area, from fine dining options such as 350 Grille to take out places like Paramount Pizza, or you can also enjoy a meal at...

Reviewed 23 April 2016 via mobile

Stayed here when visiting the next day. Staff was very nice; room was also nice. Bar staff was helpful in providing information on area history and colleges. Breakfast was definitely not at the same level as the hotel. Juice machine was empty. Eggs had something that resembled cheese but tasted nothing like any cheese we have had and only skim...

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Helpful?
Thank Finkvacations
Ray T, Front Office Manager at La Quinta Inn & Suites Springfield, responded to this review

Dear Guest, We appreciate you sharing this review with us, thank you! We are glad to hear you enjoyed your room accommodations. It is good to know we offer a continental and hot breakfast included in your room rate, and we also have a Dunkin Donuts on our property for guests that prefer the cook to order breakfast experience. Thank...

North of Boston
Reviewed 20 April 2016

Clean rooms, friendly staff. Beds in our room had lumps possibly from cleaning. A bit uncomfortable but manageable. Walls are thin so you'll hear late night party people. Includes breakfast buffet of pre made food. Clean set up and refreshed continually.

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Helpful?
Thank votenochains
Ray T, Front Office Manager at La Quinta Inn & Suites Springfield, responded to this review

Dear Guest, Thank you for taking the time to share your experience with us, this is highly appreciated. We are glad you enjoyed your clean guest room and brightside breakfast, and we do apologize for any noisy neighbors that may have disturbed you during overnight hours. Please come visit us again, and thank you for choosing La Quinta Inns &...

Revere, Massachusetts
Reviewed 20 April 2016

Front desk staff could have been more pleasant, they almost couldnt be bothered looking up from their phone, breakfast was not so great, alot of things ran out early and were not replenished, and they put things away at exactly 10 oclock whether you are done eating or not. Upgraded to an executive queen and it was a very nice...

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Thank JoyceH8051
Reviewed 20 April 2016

I was in Springfield on business and staying one night. When I arrived at the hotel, the front desk person was watching TV on her phone and seemed agitated that I was bothering her. The restaurant was really just a lounge with a Denny's like menu so I drove around looking for a quick bite. The area is pretty rough...

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Helpful?
1Thank Trish M
Ray T, Front Office Manager at La Quinta Inn & Suites Springfield, responded to this review

Dear Trish, Thank you for providing us with this helpful review, our top priority is the guest experience and you have shared an interesting perspective. Management has taken this review into consideration and will ensure the best service possible to each guest. If you do stay in the area again, please give us another try-we will exceed your expectations. Thank...

West Barnstable, Massachusetts
Reviewed 19 April 2016

Stayed here for 2 nights in March, got a great rate. Was a little worried about the area and parking, but it felt safer parking right outside the lobby in a well-lit lot, than in an underground garage. Room was clean, beds comfortable, breakfast appreciated (hot and cold foods) Desk staff were pleasant and efficient. Quiet at night...some noise during...

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Helpful?
Thank mjbcape
Ray T, Front Office Manager at La Quinta Inn & Suites Springfield, responded to this review

Dear Guest, Thank you for sharing this feedback with us, we appreciate you taking your time to reach out to us. We are delighted to hear you were comfortable in our guest room, and were pleased with our service. We do not house any guests at this property, our guests are mostly staying on business and leisure and do not...

Denver, Colorado
Reviewed 17 April 2016

I was here for one night for a business trip. It's a fine place for a quick stay-over. The room was clean and the service was decent. The walls are a bit thin so keep that in mind. It was too cold to walk around but I didn't see much within walking distance (except for the Dunkin Donuts that was...

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Helpful?
Thank Summer G
gardner, United States
Reviewed 16 April 2016

I think this is a very goof hotel close to The Big E for dog shows and other events. They are working on a casino they're putting in so getting there was a bit confusing this time. Staff is very friendly especially Ramon helping get my things upstairs and settled because I was on crutches. Everything is clean and certain...

Review collected in partnership with La Quinta
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Thank Keira Marie N
PROV
Reviewed 6 April 2016

Nice hotel staff very friendly .Breakfast was just okay.would be better if there were more choices. Location was excellent right of the highway. Very close to MASS MUTUAL CENTER .There is a Dunkin Donuts right next door

Review collected in partnership with La Quinta
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Helpful?
1Thank Karen S

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
La Quinta Inn & Suites Springfield Hotel, Massachusetts is the ideal location for family fun or a business excursion. Located at the junction of I-91 and I-291 in Downtown Springfield (the only hotel in downtown with free parking), guests are just minutes away from some of Western Massachusetts greatest claims to fame: Dr. Seuss Memorial Sculpture Garden, the Naismith Memorial Basketball Hall of Fame, and Six Flags New England. Not here for fun? We hope you'll find some time to enjoy and let loose. Smith & Wesson, MassMutual, Big Y, Hasbro and Friendly's corporate offices are just minutes from the hotel. A long day must be started on the right foot! Here at La Quinta Inn & Suites Springfield Hotel, we will treat you to our free Bright Side Breakfast that include hot fresh Belgian Waffles, each morning in our tranquil breakfast and lounge area. Prefer to burn a few calories before breakfast? We have just the place for you! Treat yourself to a dip in our pool or a quick cardio routine in our fitness center. No matter how you get your morning started, we will help you get the day going right.If you find yourself having to do some work while here, our 24-hour business center has a desktop computer, printer, and free high speed wireless Internet access is available throughout the hotel.Every day must end; so let it end on a high note. Grab dinner at one of our area's great restaurants, like Theodore's, 350 Grill or Uno's Chicago Grille, or snag a cocktail after work in our lounge. When you're done, retreat to your modern and comfortable guest room for some rest and relaxation.La Quinta Inn & Suites Springfield, MA will be in your dreams! Fresh breakfast, luxurious beds, and a great fun-filled location. What more could you want for your family vacation or business trip? ... more   less 

Additional Information about La Quinta Inn & Suites Springfield

Address: 100 Congress St, Springfield, MA 01104-3461
Region: United States > Massachusetts > Springfield
Price Range: £86 - £143 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — La Quinta Inn & Suites Springfield 3*
Number of rooms: 208
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Questions & Answers

Here's what travellers have asked, with answers from La Quinta Inn & Suites Springfield staff and other travellers.
15 questions
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Linwood, North Carolina
4 months ago
10 months ago
Marion, South Carolina
over a year ago

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Questions? Get answers from La Quinta Inn & Suites Springfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room at the back of the hotel as it will be quieter than the front which overlooks the car park so you will hear comings and goings”
soosoo888, 17 Apr 2017 | Read review
“Stay away from rooms near the elevator bank. They won't tell you at check-in so be sure to ask.”
274margaretd, 11 Apr 2017 | Read review
“Ask for a higher floor away from the highway and elevator lobby.”
BestDeal, 2 Dec 2016 | Read review
“The corner suites have great light and a good amount of room”
heidibZ1615VN, 29 Oct 2016 | Read review
“Don't be anywhere near the elevator or ice machine and at the end of the hall so that you don't hear people walking in the halls.”
JudyK833, 30 Jul 2016 | Read review
5 of 5
Expedia.com
US$112* /night
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La QuintaUS$112
PricelineUS$112
Orbitz.comUS$112
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*Disclaimer
Prices are for 1 room, 2 adults
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