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31/12/2017 01/01/2018
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    Tower Square Hotel Springfield

    2 Boland Way, Springfield, MA 01115
    Hotel website
    Lowest prices for your stay
    31/12/2017 01/01/2018
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    Traveller (89)
    Room & Suite (38)
    Pool & Beach (4)
    • Excellent22%
    • Very good43%
    • Average21%
    • Poor11%
    • Terrible3%
    Travellers talk about
    Breakfast Available
    Non-Smoking Hotel
    Airport Transportation
    Room Service
    Family Rooms
    Fitness centre
    Wheelchair access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    3.5 Star Hotel
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    31 Dec1 Jan
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (376)
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    111 - 115 of 370 reviews

    Reviewed 2 February 2016

    The room was clean, front desk personnel very helpful. The only problems I ran into were non operating keys. I had two rooms and two of the four keys did not work when they were tried the first time. I had to go back to...More

    Thank Mike F
    Response from Lisa N, Manager at Tower Square Hotel SpringfieldResponded 3 February 2016

    Thank you so much for your positive comments regarding staff service and room cleanliness! We appreciate your feedback about the parking garage. Thank you for your business and the Springfield Marriott and we look forward to future stays with us. Lisa Novelli Senior Manager, Guest...More

    Reviewed 1 February 2016

    We stayed one night while visiting the Amherst Railway Train show. We did arrive early ahead of normal check in time. The young lady at the front desk worked hard and found a room for us that was ready. The beds were very comfortable and...More

    Thank MCEBY
    Response from Bill H, General Manager at Tower Square Hotel SpringfieldResponded 2 February 2016

    Dear Traveler, Thank you for staying with us and for posting your review. The Amherst Railway Train Show is an annual event and we always look forward to hosting guests attending the show. I appreciate your positive comments and look forward to your return visit.

    Reviewed 24 January 2016 via mobile

    Room was always clean! The beds could have been a bit comfier, but they did the job. It was very convenient to have the market area at the lobby level of the hotel. Currents restaurant bar was great - bar tender Ray was amazing each...More

    Thank akcoco
    Response from Bill H, General Manager at Tower Square Hotel SpringfieldResponded 26 January 2016

    Dear Traveler, Thank you for staying with us and for providing your feedback. I was pleased to see your positive comments on room cleanliness and service by Ray Currents restaurant. We recently rolled out a new menu and I’m happy your enjoyed your experience. I...More

    Reviewed 21 January 2016 via mobile

    Rooms had everything I needed. So clean! Ray at the bar was so great! He was so sweet and remembered our group every night we came. Gave us great recommendations for dinner. So helpful and nice! Great experience at this hotel. Will definitely come back

    Thank KayleeGardner
    Response from Bill H, General Manager at Tower Square Hotel SpringfieldResponded 23 January 2016

    Kaylee, I was pleased to read that you enjoyed your stay. Thank you for your positive comments about Ray from our Currents Bar team. I will be sure to share your acknowledgement of his service and recommendations he provided during your stay.

    Reviewed 17 January 2016 via mobile

    If beds are your business then why not invest in some comfortable new mattresses! Old worn out sagging mattress! Worst night sleep on a hotel mattress in years! Sorry that I wasted money on a bed in this hotel! Property is worn out and needs...More

    Thank Deb H
    Response from Bill H, General Manager at Tower Square Hotel SpringfieldResponded 20 January 2016

    Deb, Thank you for staying with us and for posting your review. Please accept my apologies for the condition of the mattress in the room you occupied. We will do our best to identify the room you stayed in to inspect the topper and mattress....More

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    Awards & Recognition
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Airport Transportation
    • Concierge
    • Self-Serve Laundry
    • Breakfast Available
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Heated pool
    • Indoor pool
    • Hot Tub
    • Price range
    • US$128 - US$220 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 262
    • Reservation Options
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    • Location
    • United States >
    • Massachusetts >
    • Springfield
    • Also Known As
    • Marriott Springfield Hotel Springfield ,
    • Springfield Marriott
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    Traveller (89)
    Room & Suite (38)
    Pool & Beach (4)
    Dining (3)
    Hotel & Grounds (63)
    Business Centre & Event Rooms (3)
    Bathroom (1)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Diane D
    15 June 2016|
    AnswerShow all 4 answers
    Response from A J F | Reviewed this property |
    No pets allowed.
    Debbie A C
    8 January 2015|
    AnswerShow all 6 answers
    Response from Bill H | Property representative |
    The Springfield Marriott is connected to a public parking garage with 1200 spots. The garage is run by a 3rd party and we do charge $17.00 per night per car with unlimited in and out privileges. This is a discounted... More
    Room Tips
    "Higher floor rooms facing the highway are quieter and provide a better view."
    Read review
    "get a higher room. Rooms near the lower roof (floor 7/8) had quite a bit of AC noise from the condensers on..."
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    "Rooms face rooftop gardens or streets."
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    "top floor have best views"
    Read review
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