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Fairfield Inn Scranton

262 reviews
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Traveller (20)
Room & Suite (8)
Dining (2)
Overview
  • Excellent27%
  • Very good39%
  • Average23%
  • Poor8%
  • Terrible3%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (262)Write a Review
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Traveller rating
73
99
60
20
8
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LanguageEnglish
73
99
60
20
8
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All reviewsroom was cleanscrambled eggs and sausageyogurtwould stay here againdickson cityfree breakfastwaffle makerthe breakfast areastayed one nightparking lotmake your own wafflesgreat staythird floornice poolnice breakfastlong drivefeather
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1 - 5 of 260 reviews
Reviewed 5 days ago

This place is sub-par. Especially for the price. No laundry. No fitness center. The internet did not work at first. They fixed it but it took over an hour. When it was finally fixed, it was slowwwwwwww. On the first floor too. The decor is...More

Thank Shane R
Response from KaleyGM, General Manager at Fairfield Inn ScrantonResponded 3 days ago

Thank you for your feedback regarding your recent stay with us. We strive to provide the utmost customer service and accommodations and I apologize that we fell short during your stay. Unfortunately, we do not have coin laundry or a fitness center but our guests...More

Reviewed 4 weeks ago via mobile

Great staff Very good breakfast and they open early which is nice. The rooms are dated and tired it needs a redo The cleaning staff was ok but didnt pay attention to details. They never replaced cups or emptied ice bucket. But it wasnt a...More

Thank Lou C
Response from KaleyGM, General Manager at Fairfield Inn ScrantonResponded 4 weeks ago

Thank you for your feedback regarding your recent stay with us. We appreciate your positive comments regarding our staff and breakfast and I will be sure to inform our team of your kind words. Maintaining a fresh atmosphere within our guest rooms and common areas...More

Reviewed 11 January 2018

Great staff, free breakfast and coffee all day long. Staff goes above and beyond to please. property could use some updating but overall great stay. Exercise room available next door. Rooms are clean and comfortable and large. Again great stay overall.More

Thank paulmM9877NK
Response from KaleyGM, General Manager at Fairfield Inn ScrantonResponded 4 weeks ago

Thank you for your feedback regarding your recent with stay. We appreciate your positive comments about our hotel team and the cleanliness of your guest room. We strive to provide the highest level of customer service so I am pleased to hear we did just...More

Reviewed 5 December 2017 via mobile

Everything was great. Breakfast lady very polite and accommodating. Definitely stay again Rooms were cleAn and comfortable only thing is should carry headphones in case someone forget theirs to work out it withMore

Thank jabob69
Response from KaleyGM, General Manager at Fairfield Inn ScrantonResponded 4 weeks ago

Thank you for your feedback regarding your recent with stay. We appreciate your positive comments about our hotel team and the cleanliness of your guest room. We strive to provide the highest level of customer service so I am pleased to hear we did just...More

Reviewed 28 November 2017

I decided to stay at this Fairfield/Marriott hotel because of the Marriott name and my past experiences with Marriott. I collect Marriott points and usually try to stay at Marriott hotels. Well, this particular trip I was traveling by myself and looked online and found...More

2  Thank Legal22
Response from KaleyGM, General Manager at Fairfield Inn ScrantonResponded 29 November 2017

Thank you for your feedback regarding your recent stay with us. I apologize our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Laundry Service
Multilingual Staff
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Heated pool
Indoor pool
Details
Price range
US$99 - US$160 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$99 - US$160 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Add Photo Photos
Traveller (20)
Room & Suite (8)
Dining (2)
Pool & Beach (1)
Questions & Answers
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justwondering115
11 December 2016|
AnswerShow all 5 answers
Response from BABernier | Reviewed this property |
Just a pool
0
Votes
Room Tips
"I had a King Size bed in my room on the 3rd floor, no issues."
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"I would not use this hotel, it is located behind lots of commercial stores, in what seems like an industrial..."
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"Accessible, friendly and accommodating"
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"The 3rd floor facing the front of the building, we thought it was very nice & we could even see our car..."
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