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DoubleTree by Hilton Hotel Flagstaff

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Traveller (184)
Room & Suite (101)
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Overview
  • Excellent47%
  • Very good32%
  • Average14%
  • Poor5%
  • Terrible2%
Travellers talk about
“double tree”(84 reviews)
“front desk”(188 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from DoubleTree by Hilton Hotel Flagstaff
Special Offer: Double Points, Every Stay
Hotel deals
Offers from DoubleTree by Hilton Hotel Flagstaff
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,690)
There are newer reviews for DoubleTree by Hilton Hotel Flagstaff
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1,623 results
Traveller rating
745
506
241
93
38
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745
506
241
93
38
Show reviews that mention
All reviewsdouble treesakura restaurantfront deskgrand canyonwarm cookiesnice hotelmain buildingbreakfast buffetwould stay here againgreat place to staythe room was nicebeds were comfortableroad triplobbyteppanyakisaunanau
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361 - 365 of 1,623 reviews
Reviewed 10 October 2016

Would not recommend. You can find a better location, better price, way better service someplace else. The staff was not friendly nor helpful. The mattress was very hard. The towels were very SOFT though!More

Review collected in partnership with DoubleTree by Hilton
Thank Jeanelle B
Response from HotelServiceExpernce, Manager at DoubleTree by Hilton Hotel FlagstaffResponded 12 October 2016

Thank you for providing the feedback on your recent stay. We apologize that your experience did not meet expectations and we look forward to communicating with you directly to find out more. Our goal is excellence... in service and amenities. It's from reading and responding...More

Reviewed 9 October 2016

When you stay at a Hilton you expect perfection. This hotel delivers. The staff, especially Alex (who was a "trainee") could not have been more professional, helpful, courteous and genuinely pleased to serve. Our room was large, clean, comfortable and well appointed. Our bed was...More

Thank Frank S
Response from HotelServiceExpernce, Manager at DoubleTree by Hilton Hotel FlagstaffResponded 10 October 2016

Thank you for the 5 star review and recommendation. We truly appreciate the feedback. We look forward to your next visit to Flagstaff.

A TripAdvisor Member
61
Reviewed 8 October 2016

We took my mother to the Grand Canyon for her 80th birthday. This hotel is clean and conveniently located; just a short walk to NAU. Staff was very helpful and responsive to a request for an extra blanket. Room was very clean.

Review collected in partnership with DoubleTree by Hilton
Thank A TripAdvisor Member
Response from HotelServiceExpernce, Manager at DoubleTree by Hilton Hotel FlagstaffResponded 10 October 2016

Thank you for including DoubleTree by Hilton in Mom's visit to the Grand Canyon! We are so happy you all enjoyed your stay.

Reviewed 5 October 2016

A very enjoyable two night stay. Good breakfast buffet and a la Carte breakfast. We chose to dine in the American cafe rather than the Japanese restaurant. The food was well presented, with (at last) good quality vegetables in addition to succulent steaks. Generous room...More

Thank KenFoulger
Response from HotelServiceExpernce, Manager at DoubleTree by Hilton Hotel FlagstaffResponded 6 October 2016

Thank you for your valuable feedback and review. We are so pleased you enjoyed the hotel, our location and amenities.

Reviewed 5 October 2016

Nice room, very accommodating staff. Free cookies and muffins! I didnt go into the pool, but I wanted to. Too many kids in there. This is a nice location close to town. It had a fridge and microwave and kerig coffee maker.

Thank artqueen
Response from HotelServiceExpernce, Manager at DoubleTree by Hilton Hotel FlagstaffResponded 6 October 2016

Thank you for the 5 star review!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$160 - US$337 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Flagstaff
#8 Family Hotel in Flagstaff
#9 Romantic Hotel in Flagstaff
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$160 - US$337 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Flagstaff
#8 Family Hotel in Flagstaff
#9 Romantic Hotel in Flagstaff
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (184)
Room & Suite (101)
Dining (24)
Pool & Beach (4)
Business Centre & Event Rooms (7)
Family and Play Areas (1)
Questions & Answers
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Carrlee C
24 April 2018|
AnswerShow all 3 answers
Response from gloriat160 | Reviewed this property |
You need to call the hotel directly with that question
1
Vote
KingstonPike
5 October 2017|
AnswerShow all 4 answers
Response from iriegirlb4 | Reviewed this property |
They are very accommodating with the shuttle service. We were dropped off and picked up at the train station. Also they took us to the train station upon our departure..not sure about the times for room service but the food... More
1
Vote
616cherryp
23 July 2017|
AnswerShow all 9 answers
Response from Syphon | Reviewed this property |
Sorry - I don't smoke, so I didn't notice.
1
Vote
Room Tips
"Backside of hotel facing away from train tracks and highway."
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"We were in the annex at the back, nice and quite."
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"Rooms are fine, don't eat in the restaurant unless you want to eat with pets!"
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"The back (south) building is quieter"
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