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The Westin Buffalo

Traveller (152)
Room & Suite (67)
Dining (8)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Ideally situated at the corner of Delaware and Chippewa in the heart of downtown Buffalo, New York, The Westin Buffalo is steps from the city's unique architecture, prominent historical sites, and arts and entertainment options. Our hotel is part of a mixed-use building that also comprises retail shops and office space. The Buffalo Niagara Convention Center is less than a half-mile away, and Buffalo Niagara International Airport (BUF) is only 10 miles away. See a touring Broadway musical at Shea's Performing Arts Center, and check out the premier restaurants and nightlife of the Chippewa Entertainment District. Cheer for the Sabres at First Niagara Center and the Bisons at Coca-Cola Field. Our location just a mile from Lake Erie makes it easy to enjoy a concert and some fun in the sun at Canalside, then ride on the lake with Water Bikes of Buffalo. You can also tour the Niagara River, Erie Canal, and the Buffalo Harbor.
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Property amenities
Room service
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Spa
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Paid Wifi
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair access
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Room features
Air conditioning
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Centrally Located
Business
HOTEL CLASS
Hotel links
Visit hotel website
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Hotel deals

Location

Full view
99Great for walkers
Grade: 99 out of 100
73Restaurantswithin 0.3 miles
25Attractionswithin 0.3 miles
160Reviews
176Photos
5Q+A
26Room tips
Traveller rating
  • 129
  • 21
  • 6
  • 2
  • 2
Time of year
Traveller type
Language
  • Filter
  • English
Popular mentions
Absolutely loved staying at this hotel. The staff was so kind, the hotel was very high-end and you can't beat a robot that delivers water right to your room! Outstanding service and a wonderful stay. The location is close by a large number of different restaurants which was a
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Other than an attempt by the front desk to put my guest and I into a room that didn't match the one confirmed--by way of a phone call with the very same person who was checking us in--(she apparently forgot the conversation of two weeks earlier, until I provided her with a date,
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Response from HotelLifeJE, Guest Relations Manager at The Westin Buffalo
Responded yesterday
Dear, ProFoodEditior - First and foremost thank you for the comprehensive review regarding your stay with us. It's thoughtful travelers that like you that have helped build the TripAdvisor Brand to where it is today. I appreciate the details in your review. Feedback like yours helps us improve and allows us to celebrate the wins with our team. Thank you again. Please come back and see us soon. Best, John E.
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The staff is extraordinary! They are all very accomodating and friendly. The hotel is beautiful and clean. They have exceptional restaurant and bar. Love staying here and will be back any and every time I am in Buffalo.
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Response from HotelLifeJE, Guest Relations Manager at The Westin Buffalo
Responded yesterday
Dear sammyomammy - Thank you so much for taking the time to write your recent review and for posting it. We have shared the review with several of our departments. thank you again for staying with us. Look forward to seeing you on your next trip to Buffalo. Best, John E. Guest Relations Manager
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We stayed at the Westin Buffalo for the first time in January as we had tickets to see a show at the theatre nearby. We loved it and really enjoyed meeting the robot (our son was very excited about this). We also appreciated being able to borrow 2 pairs of sneakers through
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Response from HotelLifeJE, Guest Relations Manager at The Westin Buffalo
Responded 11 Feb 2019
Dear KieshaC6 - Sounds like a great weekend. Thank you for taking the time to write and post your review. It is exciting for us every time we are we are a part of making your experience one to remember. Please come back and see us again soon. Best, John E. Guest Relations Manager
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This is my second or third visit here since this hotel opened in 2016. There is much to be said for a new hotel --everything works, is fresh, modern. And the interior design is very pleasing, not tired or vanilla. The rooms are ample size, equipped with plenty of plugs and usb
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Response from HotelLifeJE, Guest Relations Manager at The Westin Buffalo
Responded 11 Feb 2019
Dear CLF422 - Thank you for taking the time to write a very detailed review of your recent stay with us. This is exactly why TripAdvisor exists today. Detailing your first-hand experience allows us to improve our service and celebrate with our team. It obviously also allows future guests the opportunity to see the hotel and our services through the eyes of your experience. Thank you. Please come back and see stay with us again in the near future. Best, John E. Guest Relations Manager
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12345614
I can't recommend any additional hotels as this hotel was the only place I've stayed in Buffalo. However - it is just south of Allenwood neighborhood. It was a really modern, convenient hotel.
1 vote
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Nearby hospitals
Not sure . I would call the hotel and ask them
0 votes
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They had a shuttle when we were there and it did not cost anything.
1 vote
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Do any of your rooms have whirlpool/Jacuzzi/over sized soaker tubs?
They have a big soaker tub in the chairman’s suite that’s great
0 votes
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Yes we do! Our pay-per-view package offers new releases and a multitude of different genres enjoyable for the whole family!
1 vote
"Get your request in writing, take detailed notes or record the conversation with permission. I would advise this for any property you book."
"THE place to stay in Buffalo"
"On the 5th floor (the highest)"
"We were in 402 and it was large and quiet."
"Street facing rooms provide a lot of light, and there can be noise from nearby bars."
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PRICE RANGE
US$204 - US$425 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkBuffalo
NUMBER OF ROOMS
116
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