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Hilton Garden Inn Buffalo Downtown

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Traveller (96)
Room & Suite (59)
Video (1)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Silver level
Welcome to the Hilton Garden Inn Buffalo Downtown located in historic Lafayette Square. This hotel features FREE shuttle service to and from Buffalo International Airport as well as to local spots within a 3 mile radius from us and is just steps from the FREE Metro rail. Your room includes complimentary WiFi, a mini fridge, microwave and 39-inch LCD TV. Enjoy breakfast, lunch and dinner at the Garden Grille & Bar indoors or on the outdoor patio.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Room service
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Airport transportation
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Non-smoking hotel
Public Wifi
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Microwave
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Green
Great View
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Price Match Guarantee
Hotel deals

Location

Full view
98Great for walkers
Grade: 98 out of 100
55Restaurantswithin 0.3 miles
18Attractionswithin 0.3 miles
706Reviews
228Photos
17Q+A
53Room tips
Traveller rating
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  • 63
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  • 25
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Popular mentions
The hotel was immaculate, the staff very friendly, and the bed was comfortable. I felt very safe and was treated like my presence mattered. I would recommend this hotel to everyone and I look forward to returning!
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Review collected in partnership with Hilton Garden Inn
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Hotel's Favourite
I currently work at a company in downtown Buffalo. On January 30 The winter storm hit while I was at work. Knowing in my mind and heart I will not be able to reach my home in the suburbs. So I frantically called the Hilton Garden Inn and spoke to Mychela. She advised they had
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Response from Stacie M, Manager at Hilton Garden Inn Buffalo Downtown
Responded 8 Feb 2019
We are so thankful you were able to stay safe during the crazy storm that brought so much in the city to a complete halt! It is truly our pleasure to assist others in times like this and we are so incredibly appreciative of the rave review you have given regarding our team! We are so lucky to have each of them with us and love that they were able to help make you feel at home. We hope that you will stay with us again, perhaps for a weekend away or something a little less stressful than the winter storm. That being said, when the next one hits, please know we are here to host!
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Amazing overnight stay! Front desk employees... so polite and accommodating. Felt like being at home. My boyfriend and I went for my birthday. We r local. Price was right! We had a blast. Recommendations were spot on. Take the train or jump on the train. Uber, was our 1st time
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Review collected in partnership with Hilton Garden Inn
Response from Stacie M, Manager at Hilton Garden Inn Buffalo Downtown
Responded yesterday
Thank you for choosing us for your birthday!! We are so glad that we were able to help make the night away feel like home. We hope to see you again for future celebrations!
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This place is disgusting. There was blood in the bathroom, stained towels and the room was filthy. Bed was so uncomfortable. I didn't want to walk in the room without my shoes on. Parking was a nightmare and took 30-45 minutes. I would never stay here again and it makes me
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Review collected in partnership with Hilton Garden Inn
Response from Stacie M, Manager at Hilton Garden Inn Buffalo Downtown
Responded 2 days ago
Thank you so much for sharing your experience with us, we are horrified at the impression we left with you and would love the chance to make things right. We saw your communication via the Hilton Survey system and will communicate directly with you to rectify things. Thank you again for sharing so that we can help restore your faith in Hilton.
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Great experience from front desk (Renee) to valet. Did not eat at the restaurant, but all other staff encountered were amazing. Good location right next to tram, perfect for getting to the Sabres game that night.
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Review collected in partnership with Hilton Garden Inn
Response from Stacie M, Manager at Hilton Garden Inn Buffalo Downtown
Responded 2 days ago
We are so glad that you were able to take in the humor and attention of Renee at our Front Desk! She is quite the treat and we are lucky to have her! Thank you so much for staying with us and we hope to see you again for future Sabres games!
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12345612
Are we able to arrange the shuttle for airport pickup at 12:30am?
They are very good at all transportation needs and with notice I do believe that they would be able to accommodate that request.
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Our shuttle runs until 11pm.
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As your fellow travelers has mentioned, there are many attraction to see in Buffalo during your 25 hours with us. Most of them are within walking distance or within the three mile radius of our complimentary shuttle service. Please speak to our Front Desk Agents when you arrive and they can help you decide what is best for you.
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It's about 40minutes from our hotel to the Falls.
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Good Morning, We are approximately 20 minutes away from Niagara Falls. It is a 20 to 25 minute drive depending on traffic. Please do not hesitate to contact us directly if you need any further information. Yours in hospitality, Gayle Goode, AGM
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1234
"You can hear the tram if you are on the side of the building."
"Two Queen Bed Delux Suite is a huge room"
"Practically every floor are you staying on is very quiet. The doors are very Solid and heavy."
"We were on the 10th floor, and had an amazing view of the city."
"Ask for a higher floor facing main street."
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PRICE RANGE
US$134 - US$283 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkBuffalo
NUMBER OF ROOMS
124
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