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The Royal Hawaiian, a Luxury Collection Resort

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#16 of 84 Hotels in Honolulu
Certificate of Excellence
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The Royal Hawaiian, a Luxury Collection Resort
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3,503 Reviews from our TripAdvisor Community

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There are newer reviews for The Royal Hawaiian, a Luxury Collection Resort
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Showing 2,745: English reviews
Reviewed 5 January 2015 via mobile

The Royal Hawaiian was very nice except for a few employees w/ poor attitudes. The breakfast restaurant surf lani next to the Mai tai bar has very good food& service. Dorothy was very good to us, a 78 year old waitress. Never let our coffee go dry.

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2Thank Tabitha F
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear Tabitha F, Thank you for sharing your experience at The Royal Hawaiian, a Luxury Collection Resort. We are disappointed to learn that you encountered a few ambassadors that did not serve you as the way you deserved to be treated and sincerely apologize. Thank you for your kind comments regarding the service at Surf Lanai and our Mai Tai...

Reviewed 4 January 2015

I am lucky enough to travel to Hawaii once a year or so and breakfast at Royal Hawaiian is always on my list. Sitting on the beach, the views of the water and Diamond Head make this a must see. A special shout out to our waiter, Mr. A. Yuen. He really made the meal a treat.

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1Thank BAO24
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear BAO24, Thank you for sharing your pleasant experience at The Royal Hawaiian, a Luxury Collection Resort. We are glad to have you as a guest, even if it is just breakfast at Surf Lanai. Thank you for kind comments regarding Alfred. He really is an exceptional member of our team and we are glad that he was able to...

Armonk, New York
Reviewed 4 January 2015

My wife and I missed our connecting flight to Hilo and spent the night at the Royal Hawaiian. This was a very nice way to kick-off our three month stay in the Hawaiian Islands. I booked the Royal Hawaiian through my American Express Platinum card and received all of the amenities (with the exception of a room upgrade). It was...

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Thank ase1707
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear ase1707, Thank you for sharing your wonderful experience at The Royal Hawaiian, a Luxury Collection Resort. We are delighted and glad to have you stay with us despite missing your connecting flight to Hilo. Thank you for your many kind comments in regards to our rooms, bed, towels and linens. Our housekeeping team works very diligently to ensure our...

Reviewed 3 January 2015

Hotel was first class throughout. Although the facility is aged, it has been impeccably maintained. The location is outstanding at the heart of Waikiki beach. Hotel staff could not have been more friendly and accomodating. Looking forward to upcoming stays.

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Thank 22mtm
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear 22mtm, Thank you for sharing your exceptional experience at The Royal Hawaiian, a Luxury Collection Resort. We are delighted to learn that you enjoyed the location of our resort, as it is conveniently located in the heart of Waikiki but remains hidden from the hustle and bustle. Thank you for your kind comment in regards to our ambassadors as...

Las Vegas, Nevada
Reviewed 1 January 2015

This hotel was beautiful and a classic. It has a rich history. I cannot wait to return. I enjoyed the Korean Wings in the Mai Tai bar. The rental chaise and table was very nice. My only less than 100% experience with the Royal Hawaiian was the check-in. We stayed at Disney's Aulani on the island before we checked in...

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Thank LoveSocal2015
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear LoveSocal2015, Thank you sharing your excellent experience at The Royal Hawaiian, a Luxury Collection Resort. It's always wonderful to hear from guests who truly appreciate and enjoy our historic resort and its charm. We are delighted to learn that you were able to dine at our Mai Tai Bar and indulge in our delicious Korean style Chicken Wings. In...

Sydney, Australia
Reviewed 30 December 2014

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3Thank Darren S
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

San Jose, California
Reviewed 30 December 2014

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Thank Balakrishna R
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Billings, Montana
Reviewed 29 December 2014

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1Thank area406
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Atlanta, GA
Reviewed 29 December 2014

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6Thank Justin H
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Reviewed 25 December 2014 via mobile

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17Thank Foody1971
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
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Questions & Answers

Here's what travellers have asked, with answers from The Royal Hawaiian, a Luxury Collection Resort staff and other travellers.
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Questions? Get answers from The Royal Hawaiian, a Luxury Collection Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you really want a water facing room it might be best to stay in the tower vs the original building.”
 of 5 bubbles FranC224, 27 Mar 2017 | Read review
“We have stayed only in the beach tower. It was wonderful to see the RH reInstated the continental breakfast, and cocktail hour . We appreciated the new tower security door. The staff at the RH truly cares, and it's always nice to see friendly faces when we return. ”
 of 5 bubbles Grambb, 25 Mar 2017 | Read review
“Decorated in Old Hawaii Style. Small bathrooms, even in suites. 1 sink. Great shower!”
 of 5 bubbles CraigLazz, 22 Mar 2017 | Read review
“Stay in the Tower getting an oceanfront room. It is worth the extra cost to have the view and breakfast and daily Happy Hour included. ”
 of 5 bubbles 863denisek, 20 Mar 2017 | Read review
“Nice place I just did not understand why a roll away bed was sitting in the hall for four days but other than than very nice.”
 of 5 bubbles terrygG3893QC, 20 Mar 2017 | Read review
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