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Made our first day in Hawaii a terrible experience. Nowhere do they state on their site that you will be paying 25 dollars a day for parking, nowhere do they state that you will be paying 20 dollars a day for "amenities" which are things...More
My third time to stay at this hotel and it has not changed one bit. Cleanliness is tops and the staff are friendly and accommodating. I was able to have the break I was craving. Location is perfect and very convenient.
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1 Thank Lily S
Response from Guest R, Guest Relations Manager at Ambassador Hotel WaikikiResponded 23 February 2018
Aloha Lily S,
Thank you very much for your kind review. We are so glad that you liked our accommodating staff members and our perfect location. We look forward to serving you again in the future.
Ambassador Hotel Waikiki
We stayed here for 5 nights. City/Sea views were awesome (13 Floor). Staff are courteous and helpful and always polite and give you a smile. Our room was very outdated. Supposed to be self catering - had full fridge/freezer, stove, electric jug and Toaster. Only...More
I was sadly disappointed with this hotel. I payed extra for a "partial ocean view" and the window in my room was looking in the opposite direction of the ocean towards a bunch of buildings. When I complained about this to the front desk they...More
Thank Mikki K
Response from Guest R, Guest Relations Manager at Ambassador Hotel WaikikiResponded 2 days ago
Aloha Mikki K,
We are very sorry that your recent experience with us was unsatisfactory. Thank you for brining our attention to the various issues you mentioned. Please know that we greatly appreciate the review and will use this feedback to improve the overall experience...More
Great location and friendly staff
Basic room dated decor but clean sheets and tidy room big balcony and bonus they that a smoking area ( not many places to smoke in Waikiki)
Decent sized pool ,air con works (very loud and have to turn it...More
1 Thank mikeand0
Response from Guest R, Guest Relations Manager at Ambassador Hotel WaikikiResponded 6 days ago
Thank you very much for choosing to stay with us. We're glad you liked our great location and friendly staff members. We look forward to serving you again in the future.