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Luana Waikiki Hotel & Suites

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#30 of 84 Hotels in Honolulu
Certificate of Excellence
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Luana Waikiki Hotel & Suites
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1,545 Reviews from our TripAdvisor Community

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Showing 1,330: English reviews
Melbourne, Australia
Reviewed 17 June 2014

Thanks for your attention . This hotel can offer you the best hotel experience in Waikiki ....seriosly The whole package is awesome, affordability , facilities ,location and friendly customer focused staff, the gen manager even self publishes a flyer with tips for guests on "what's on....".thats cool and so Hawaiian. I've been travelling to oahu since I was 19 ,...

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Helpful?
1Thank Drew15461
Sunny C, Guest Relations Manager at Luana Waikiki Hotel & Suites, responded to this review

Aloha Drew15461, Thank you for the wonderful 5-stars, the catchy title, and an excellent review. I am glad that our team were able to extend you a personalized hotel experience here at the Luana Waikiki. I hope you had time to take advantage of our complimentary amenities as well. Thank you for staying with us and I look forward to...

Orange, California
Reviewed 16 June 2014

We have stayed at the Luana around 7 times, visiting about once a year. It was the Outrigger Luana before, and is now owned by Aqua. We choose to stay here due to the location, the quality/value of the rooms, and the staff. This time we sprung for an ocean view 1 bedroom suite. We were put into the top...

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Helpful?
1Thank Carole D
Sunny C, Guest Relations Manager at Luana Waikiki Hotel & Suites, responded to this review

Aloha Carole D, Thank you for a fantastic 5-star review! It is great to hear that you enjoyed your most recent stay with us and mahalo for commending Abe, housekeeping, and our team. We strive to create and personalize each stay so that our guests will remember them by their name. Again, thank you for staying with us and we...

Hercules, CA
Reviewed 14 June 2014 via mobile

Luana Waikiki was the best location for our trip. Very accessible & relaxing. Very clean. We're definitely coming back soon and will recommend to our friends. The staff were very nice and the valets are courteous & helpful especially Kevin. We feel safe at all times and love the short walk to the shops and the beach. Just love it.

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Thank Busog
Bedfordshire
Reviewed 11 June 2014

Excellent Hotel and in great location, close to the town and the beach. Staff are really nice and even upgraded us as we were on our honeymoon!! Good gym and also wifi in every area of the hotel. The pool was nice and warm as well.

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1Thank TrisD23
Sunny C, Guest Relations Manager at Luana Waikiki Hotel & Suites, responded to this review

Aloha TrisD23, Thank you for an excellent 5-star review. I am glad that our team were able to upgrade your accommodations with us. It is great to hear that you enjoyed our heated pool, and most importantly, your experience with us. Again, thank you for staying with us and we look forward to your next visit. Regards, Sunny Chan Guest...

Tel Aviv, Israel
Reviewed 10 June 2014

Pros: - great WiFi signal in the room (each room has its own SSID by room number) - free water/coffee/tea in the lobby at morning time - nice gym Cons: - the pools is only suitable for dipping, not for real swimming (too small) - it would have been nice if the free water/coffee/tea in the lobby were offered 24...

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1Thank elodTlv
Sunny C, Guest Relations Manager at Luana Waikiki Hotel & Suites, responded to this review

Aloha elodTlv, Thank you for providing us an honest feedback of your most recent experience with the Luana Waikiki. It is great to hear that you found our WiFi, gym, and our refresh stations to be favorable. Mahalo for your suggestion of a 24-hour refresh water service. Your suggestions has been brought to management for further consideration. Thank you for...

Bangkok, Thailand, Asia
Reviewed 10 June 2014

I have extended stays every year at the luana. Usually for a month or two. I stay on the first floor kalakaua street side. With the fan or air conditioning on at night I have always had a great sleep. This is a golden find. The park is right out the door and fantastic kalakaua luxury row shopping just a...

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1Thank rickroxer
Sunny C, Guest Relations Manager at Luana Waikiki Hotel & Suites, responded to this review

Aloha Rickroxer, Thank you for a perfect 5-star review! Mahalo for choosing to stay with the Luana Waikiki year after year. We are glad that you found our team to be helpful and friendly. We appreciate your yearly stays with us and we look forward to your return visit. Mahalo! Regards, Sunny Chan Guest Services Manager

New York City, New York
Reviewed 9 June 2014

I have worked for an international airlines for over twenty years and have traveled literally around the world. I have visited Oahu sixteen times. Because I have been in the industry I am able to get hotels at special rates, which have included five star properties. In the past I stayed with a different hotel chain. The only reason I...

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3Thank Patricia S
Sunny C, Guest Relations Manager at Luana Waikiki Hotel & Suites, responded to this review

Aloha Patricia S, Thank you for the stellar 5-stars and Mahalo for taking the time to write us. We are glad you chose the Luana Waikiki of all the hotels that are in Waikiki. We strive to provide exceptional guest services to stand apart from the rest. It is great to hear that you view our property as a four...

Springfield, Missouri
Reviewed 7 June 2014

We were placed on the 4th floor in a city view room, one of the dirtiest rooms I have ever stayed in, Do they not know what a mop is? Within 5 minutes the bottoms of our feet were completely black, the walls near the floors were dirty, the bathroom had hair on the walls that wasn't ours. We stayed...

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5Thank John L
Rudy F, General Manager at Luana Waikiki Hotel & Suites, responded to this review

Aloha and Mahalo for taking the time to give us your feedback. We sincerely apologize that we failed to create a positive experience during your overnight stay with us. All of our guestrooms have a bonus wet bar and our kitchenette rooms have a microwave and a burner in addition to accommodate longer staying guests. Our smallest basic room is...

Adelaide, Australia
Reviewed 7 June 2014

Location of hotel was perfect for us. We could easily get everywhere we needed to go as we relied on buses and walking to get around. Staff at hotel were friendly and helpful. The cooking facilities were great. Would have liked more lighting in main area especially when eating dinner. Had fabulous views of the Fort de Russy park and...

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Helpful?
1Thank Sue W
Sunny C, Guest Relations Manager at Luana Waikiki Hotel & Suites, responded to this review

Aloha Sue W, Thank you for taking the time to leave us a review. It is wonderful to hear that you enjoyed your most recent visit with us. I am glad that our guest services team provided you an excellent experience. Thank you for your lighting suggestion and Mahalo for staying with us. Regards, Sunny Chan Guest Services Manager

San Diego, California
Reviewed 5 June 2014

We recently stayed a week. This hotel is very clean and the staff is extremely courteous and helpful - especially Rudy. We liked the close proximity to everything. The beach is a short 5 minute walk through the park. Our only complaint was the air conditioner was a little noisy.

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1Thank Farin M
Sunny C, Guest Relations Manager at Luana Waikiki Hotel & Suites, responded to this review

Aloha Farin M, Thank you for a perfect 5-star review! and Mahalo for taking the time to write us. We are glad to hear that you met our General Manager Rudy and thank you for commending our team. I apologize for any inconvenience our air condition unit may have caused throughout your stay. This has since been brought management for...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Overlooking serene Fort DeRussy Park, Luana Waikiki Hotel & Suites is a boutique hotel located just a short stroll to Waikiki Beach, world-class shopping, and international dining at the Waikiki Gateway. Choose from a variety of exceptionally comfortable accommodations with Hawaiian style decor, including studios with kitchenettes and spacious ocean view suites with full kitchens. Take advantage of our yoga classes on Tues, Thur, Sat & Sun, cool folding & cruise bikes to explore Oahu, and beach chairs & towels. Come see what sets the Luana Waikiki Hotel & Suites apart from other Waikiki hotels! With our daily hospitality fee, Luana Waikiki Hotel & Suites allows guests to enjoy many hotel services and activities without having to incur miscellaneous charges. These amenities include DVDNow (Unlimited movies & PS3 games), Waikiki shuttle (complimentary Waikiki shuttle service), daily newspaper, in room coffee, in room safe, local & toll-free calls, and water in lobby. Enjoy the manager's reception on Mon, Wed & Friday from 5p-6p which features wine, cheese, and craft beer service, and live Hawaiian entertainment. You'll also enjoy the heated swimming pool, BBQ area & fitness center. ... more   less 

Additional Information about Luana Waikiki Hotel & Suites

Address: 2045 Kalakaua Avenue, Honolulu, Oahu, HI 96815-5118
Region: United States > Hawaii > Oahu > Honolulu
Price Range: £139 - £215 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Luana Waikiki Hotel & Suites 3.5*
Number of rooms: 220
Reservation Options:
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Also Known As:
Outrigger Luana Waikiki Hotel Honolulu
Outrigger Hotel Honolulu
Outrigger Hotel Luana Waikiki
Outrigger Honolulu
Honolulu Outrigger
Luana Waikiki Hotel & Suites Hawaii/Honolulu
Hotel Style:
#5 Business Hotel in Honolulu
#10 Family Hotel in Honolulu
#13 Romantic Hotel in Honolulu
#18 On the Beach Hotel in Honolulu
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Questions & Answers

Here's what travellers have asked, with answers from Luana Waikiki Hotel & Suites staff and other travellers.
56 questions
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Mandan, North Dakota
Melbourne, Australia
over a year ago

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Questions? Get answers from Luana Waikiki Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“I do not have this knowledge our room looked out over machinery and works.”
 of 5 bubbles 283joang, 23 Mar 2017 | Read review
“go to another hotel”
 of 5 bubbles Y713OSsusanm, 12 Mar 2017 | Read review
“Don't bother if elevators aren't working!!!”
 of 5 bubbles Triper2010, 21 Feb 2017 | Read review
“Elevator can be slow, maybe a lower floor so you can take the stairs and also a room facing the beach will be more quiet(away from road)”
 of 5 bubbles Emilie1234, 13 Feb 2017 | Read review
“facing any direction, you will get a great view”
 of 5 bubbles fionas990, 22 Jan 2017 | Read review
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