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Queen Kapiolani Hotel

1,571 reviews
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Traveller (941)
Room & Suite (569)
Pool & Beach (120)
Overview
  • Excellent25%
  • Very good41%
  • Average21%
  • Poor7%
  • Terrible6%
Travellers talk about
“honolulu zoo”(96 reviews)
“diamond head”(223 reviews)
“across the street”(120 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
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Rooms
11 Mar12 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,571)Write a Review
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Traveller rating
353
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353
496
273
101
87
Show reviews that mention
All reviewshonolulu zoodiamond headacross the streetwaikiki beachkapiolani parkbell deskquiet end of waikikipool deckjunior suitean older hotelcity viewcorner roomthird floorvalet parkingbit datedsmall balconymini fridge
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391 - 395 of 1,310 reviews
Reviewed 30 October 2015

We arrived, and it was super easy to check-in. The room was tiny, and walls were thin, but we weren't planning on spending a lot of time there, it did the trick. Pool and deck were fabulous, absolutely loved them. The restaurant/bar on the pool...More

Thank Rachael B
Response from Blake H, Guest Relations Manager at Queen Kapiolani HotelResponded 2 November 2015

Dear Guest, We are happy to hear about your enjoyable visit with us at Queen Kapiolani Hotel. It's excellent to receive feedback that you loved our location and pool area. We appreciate your comments regarding breakfast selection and have referred them to management for consideration....More

Reviewed 29 October 2015

The Goods: Fantastic location with great views of the ocean and Diamondhead. The hotel is located on the edge of touristy Waikiki which is great because it's less crowded than the hotel zone. Because of this the neighborhood has a residential, relaxed feel to it....More

1  Thank staylor21
Response from Blake H, Guest Relations Manager at Queen Kapiolani HotelResponded 2 November 2015

Dear Guest, Thank you for sharing your experience with us in Waikiki. We are glad you enjoyed our terrific location and amenities. Our guests love our amazing views from our suites and we are glad you enjoyed them as well. We appreciate your feedback regarding...More

Reviewed 28 October 2015

always love to visit! was not happy that when we checked in you had reserved 2 twin beds! instead of the queen or double we reserved! but at least the young lady at the front desk did her best and looked again to find us...More

Review collected in partnership with Amoma.com
Thank michaeldR3695BU
Response from Blake H, Guest Relations Manager at Queen Kapiolani HotelResponded 2 November 2015

Dear Guest, Thank you for your review of Queen Kapiolani Hotel. We are happy to hear that you enjoyed a lovely visit. We apologize for any challenges you faced regarding your reservation but we are pleased to hear that we were able to resolve this...More

Reviewed 28 October 2015

We got a twin room on L6 for 1 week. It was around the corner from the lift & ice maker which was great as the ice maker was noisy. Views over looked the pool, Diamond Head & the Zoo across the road which was...More

Thank Cate8089
Response from Blake H, Guest Relations Manager at Queen Kapiolani HotelResponded 2 November 2015

Dear Guest, Thank you for writing a detailed review of your experience with us at Queen Kapiolani Hotel. It's fantastic to hear that you took full advantage of our wonderful location and got to explore the island. We appreciate your feedback and comments regarding your...More

Reviewed 25 October 2015 via mobile

We stayed in 2 different penthouses. These rooms have great space and are very clean. No real complaints. However, this hotel could be much better if they put in a little more effort. For the three of us, we got only 2 coffee packs and...More

2  Thank Browneyedone
Response from Blake H, Guest Relations Manager at Queen Kapiolani HotelResponded 27 October 2015

Dear Guest, Thank you for taking the time to review your experience with us at Queen Kapiolani Hotel. It's excellent to hear that you enjoyed your accommodations and found our location extremely convenient. We have informed Housekeeping of you challenges regarding the restocking of your...More

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About
Amenities
Top amenities
Pool
Restaurant
Bar/Lounge
Beachfront
Free High Speed Internet ( WiFi )
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$140 - US$282 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 On the Beach Hotel in Honolulu
Room types
Non-Smoking Rooms
Details
Price range
US$140 - US$282 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 On the Beach Hotel in Honolulu
Room types
Non-Smoking Rooms
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Traveller (941)
Room & Suite (569)
Pool & Beach (120)
Dining (22)
Amenities (56)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Kerry B
29 December 2017|
AnswerShow all 5 answers
Response from QKHotel | Property representative |
Hi Kerry, I saw your post but opted to send you a direct message to best assist you. I have seen that you have responded, and we are on our way to getting this resolved for you. Very sorry for the delay and any... More
0
Votes
Christina C
15 December 2017|
AnswerShow all 7 answers
Response from QKHotel | Property representative |
Hi, the fireworks show will be from a barge just off the coast slightly South West of the hotel, so depending on which rooms you are in yes it will be possible to see the fireworks show. We are not hosting any NYE... More
1
Vote
Hayley M
30 November 2017|
AnswerShow all 7 answers
Response from Jan G | Reviewed this property |
I had the view of Blackhead point
0
Votes
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12345617
Room Tips
"do not rent there"
Read review
"The higher you go, the better the view."
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"The higher floors have better views. Nice bank of elevators very clean. Very friendly staff provide 5-star..."
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"Ocean, diamond head room view was great."
Read review
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