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Queen Kapiolani Hotel

CancelonUS$161*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$230*
US$161*
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US$230*
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Queen Kapiolani Hotel
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1,449 Reviews from our TripAdvisor Community

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Showing 1,218: English reviews
Chicago, Illinois
Reviewed 2 September 2013

Theresa, Jocelyn, Keala,Blane, Scott, Len, are the best staff at the Queen Kapiolani!!! They do everything to make you happy!! Theresa has been my angel there. I lost my ID and could not get cash but she came thru for me. She cashed my checks personally! Door slamming stills happens! But much better then the last review I gave this...

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Helpful?
Thank Miki O
Ron K, General Manager at Queen Kapiolani Hotel, responded to this review

Aloha! Thank you for sharing your recent stay with us and we truly appreciate your comments, for they allow us to correct and improve our Guest Experience. It was so wonderful to hear that our Staff was the best and do everything to make you happy. We truly apologize for the experence and service at the Restaurant and Bar and...

Tacoma, Washington
Reviewed 2 September 2013

Queen Kapiolani Hotel is at the east end of Waikiki overlooking the zoo and views of Diamond Head in the distance. One block to the beach and the beginning of the "strip" of Waikiki. Very convenient. Our room had a view of the mountain from the 5th floor, but also had a view of a flat roof. Still, we were...

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Helpful?
1Thank E J
Ron K, General Manager at Queen Kapiolani Hotel, responded to this review

Aloha! Thank you for sharing your recent stay with us and we truly appreciate your comments, for they give us feedback, which is so important in a service industry. As you, we agree that we are on the quiet side of Waikiki, minutes from world famous Waikik Beach, with wonderful views of iconic Diamond Head. Not to mention Honolulu Zoo,...

Los Angeles, California
Reviewed 28 August 2013

Unless you're staying at a top-end hotel in Waikiki (such as the Royal Hawaiian or Moana), many of the mi-range hotels are just variations of the same. Queen Kapiolani is a decent choice with a great location: at the end of the beach, away from the hustle and bustle, but only two blocks back from the beach. It had the...

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Helpful?
2Thank sfmattyb
Ron K, General Manager at Queen Kapiolani Hotel, responded to this review

Aloha! Thank you very much for sharing your recent stay with us and we appreciate your comments. We do agree that we have a great location, minutes away from world famous Waikiki Beach and spectacular views of iconic Diamond Head. It was good to hear that the room was clean and that the room had a great breeze coming off...

Melbourne, Australia
Reviewed 27 August 2013

Showers either boiling hot or freezing cold.safe had key not a code-so up to me not to lose key which they would charge $50 to replace,wifi in lobby not rooms...now i know it's not the most expensive hotel in town but for what we paid one would think all those things would be better catered for-staff pleasant and helpful

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Helpful?
1Thank Chas L
Ron K, General Manager at Queen Kapiolani Hotel, responded to this review

Aloha! Thank you for sharing your recent stay with us for it allows us to focus in our shortcoming and share the kudos with our staff when it is given. It was wonderful to hear that the staff was pleasant and helpful. We truly apologize that the water temperature was not consistant and Maintenance has been advised to correct this...

Durham, United Kingdom
Reviewed 24 August 2013

Lovely hotel, room was nice although corridors and rooms could do with a little updating - the staff were lovely and helpful, we had paid a little extra for an ocean view which was worth it :) Only issue was there was no wifi in the room, in this day and age I kind of expect to have Wifi -...

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Helpful?
2Thank EmmalucyB
Ron K, General Manager at Queen Kapiolani Hotel, responded to this review

Aloha! Thank you for sharing your recent stay with us and we appreciate hearing the good and areas that we can improve. It was wonderful to hear that you felt Queen Kapiolani was a lovely Hotel and that the room was nice. We were particularly glad to hear that the staff were lovely and helpful, and that you had paid...

Reviewed 22 August 2013

This hotel was very nice. The staff were very very helpful. The rooms were clean, tidy and up to date. The hotel was in a great location, and could not be beaten. Totally great views of Diamond head and the zoo. It was great!

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1Thank Dandeireland
Ron K, General Manager at Queen Kapiolani Hotel, responded to this review

Aloha! Thank you for sharing your recent stay with us and the wonderful comments. It was certainly wonderful to hear that you felt the Hotel was very nice and Staff, very, very helpful. That the rooms were clean and tidy and up to date. Many of our guest enjoy the great location, which is minutes from world famous Wakikik Beach...

Reviewed 22 August 2013

I booked a room that was supposed to be a king or two double beds with a balcony. What i received was a double bed in the room the suze of a closet! No balcony! No pictures on the walls, very old curtains, and a fan on the side of the wall! The bathroom is straight out of the 1970's....

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Helpful?
1Thank Iseedani
Ron K, General Manager at Queen Kapiolani Hotel, responded to this review

Aloha! Thank you for sharing your recent experience and we are truly sorry that we were unable to improve your stay. We do have different categories and my staff and I would have been happy to assist you in making your stay, comfortable. We truly apologize for the WIFI not being in the rooms due to hardware and are working...

Salmon Arm, Canada
Reviewed 21 August 2013

recently we stayed at this hotel, our niece had her wedding reception there and brought alot of guests to stay there. We were very disappointed that there was only internet available in the lobby. They advertise internet in all the rooms, and when we got there they said the first 3 floors only, because they were changing providers. We could...

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Helpful?
Thank Frieda M
Ron K, General Manager at Queen Kapiolani Hotel, responded to this review

Aloha! Thank you for sharing your recent experience while staying at the Queen Kapiolani Hotel. We truly apologize for the lack of internet on the guest floors due to experiencing hardware problems with the provider. We do have complimentary WIFI in the Lobby, 2nd and part of the 3 rd floor and are working diligently to provide the signal to...

Reviewed 18 August 2013

All of the employees were so friendly. I looked forward to seeing there smiling faces everytime I went into the lobby. The surf rental shop they have in the lobby was EXCELENT! The employee there gave us the best rates on renting the snorkeling gear and surf boards. He was also very helpful and friendly. We got to know him...

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Helpful?
Thank Karakoo14
Ron K, General Manager at Queen Kapiolani Hotel, responded to this review

Aloha! Thank you for sharing your recent experience while staying at the QKH. It was wonderful to hear that all of the employees were so friendly and that you looked forward to seeing their smiling faces. We also feel that the location is great, only minutes from world famous Waikiki Beach and beautiful views of iconic Diamond Head. Not to...

Kaua'i, HI
Reviewed 18 August 2013

Aloha from Kaua'i! This is a review of a 4 night stay at the Queen Kapi'olani Hotel that we just returned from two days ago. We live on Kaua'i and have stayed there before, but before Aqua took it over and before some renovations were done. We have always enjoyed it, and felt it was a great value for the...

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1Thank koloagirl
Ron K, General Manager at Queen Kapiolani Hotel, responded to this review

Aloha! Thank you for sharing your recent stay with us and we truly appreciate your comments. It was wonderful to hear that the Front Desk was able to move you to better accommodations and that from that point, your stay was wonderful. We always recommend to our visitors, that if you are just looking for a place to sleep, then...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Beachfront
  • Non-Smoking Hotel
Food & drink at the hotel
Kulana Restaurant
Kulana Restaurant
Cuisines: American, Pub
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Named after the beloved wife of Hawaii's last reigning King, the historical Queen Kapiolani Hotel is conveniently located one block to Waikiki beach and near the Honolulu Zoo, Kapiolani Park, Waikiki Shell and Waikiki Aquarium. Most upgraded rooms feature views of Diamond Head and/or the ocean and the following FREE amenities: WiFi Internet access throughout the hotel, daily local newspaper, mini-refrigerator and coffeemaker. Additional hotel amenities include meeting and banquet facilities, pool with sun deck and restaurant with panoramic views of Diamond Head and the Pacific Ocean. ... more   less 

Additional Information about Queen Kapiolani Hotel

Address: 150 Kapahulu Avenue, Waikiki, Honolulu, Oahu, HI 96815-4097
Region: United States > Hawaii > Oahu > Honolulu
Price Range: £115 - £180 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Queen Kapiolani Hotel 3*
Number of rooms: 315
Reservation Options:
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Also Known As:
Queen Kapiolani Honolulu
Hotel Queen Kapiolani
Queen Kapiolani Hotel Hawaii/Honolulu
Hotel Style:
#29 On the Beach Hotel in Honolulu
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Questions & Answers

Here's what travellers have asked, with answers from Queen Kapiolani Hotel staff and other travellers.
40 questions
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Australia
over a year ago

See all questions (40)

Questions? Get answers from Queen Kapiolani Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floor for a good view”
1William2015, 22 May 2017 | Read review
“Avoid this hotel.”
edw369, 22 Apr 2017 | Read review
“book an ocean view or request a diamond head view”
marketcaptain, 22 Apr 2017 | Read review
“upper floor with view of diamondhead.”
tomsheryl, 10 Apr 2017 | Read review
“Jr Suites are great. The penthouse with an ocean view is fabulous.”
beachbows, 8 Apr 2017 | Read review
5 of 5
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US$161* /night
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Prices are for 1 room, 2 adults
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