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Pacific Beach Hotel

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#43 of 84 Hotels in Honolulu
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Pacific Beach Hotel
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3,011 Reviews from our TripAdvisor Community

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Showing 2,113: English reviews
Sydney, Australia
Reviewed today NEW

most of the building is being renovated but it appears little consideration has been given to the guests who stay there, the reception is small, uncomfortable, and lacks any atmosphere at all, after check in you are told to grab your bags and go back out to the street and walk down the street 100 meters and go in a...

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Helpful?
1Thank Greg M
Reviewed 2 days ago NEW

I couldn't believe how gorgeous, zen-like and clean the newly renovated room was at the Pacific Beach Hotel. The location is ideal, just a few steps from Waikiki beach and countless shops to stay happy during our stay. The hotel staff was welcoming and helpful. It was also a great value when I consider all my previous trips to HNL...

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Thank Sophie C
Sydney, Australia
Reviewed 3 days ago NEW

My partner and I came to Hawaii to celebrate our anniversary and Pacific Beach Hotel really exceeded our expectations in every way. The staff were so lovely and always willing to help (even when the lobby was busy and we had such simple questions!) Our room was recently renovated and was immaculately cleaned everyday. The Housekeeping staff were so friendly...

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Thank gemma50879
Tamworth, Australia
Reviewed 1 week ago

This hotel is great value for money. such a great location across from the beach. they are renovating the foyer but that didn't affects us and we asked for the renovated room and got it. very tastefully decorated and the view from the balcony was gorgeous. i'd definately stay again.

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Thank paula p
Island of Hawaii, Hawaii
Reviewed 1 week ago

Pacific Beach is being renovated and the newly renovated rooms are beautiful, fresh and clean! The staff is friendly and share the aloha spirit! You can't beat the location, the hotel is right across Waikiki Beach! Awesome location! I'll be back soon! Thank you to the wonderful staff!

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Thank Hawaiitraveler2015
PacBeach H, Guest Experience Manager at Pacific Beach Hotel, responded to this review

Aloha Hawaiitraveler2015!! We are so pleased with your wonderful review on your recent stay at the Pacific Beach Hotel! We work very hard to provide a memorable stay to each and every guest with our Aloha Spirit and we can't be happier to hear your nice compliments. We can't wait to host you again on your next visit to the...

Edinburgh, United Kingdom
Reviewed 1 week ago

From the moment we booked till the time we arrived this place where always very responsive to all my messages through FB page to email, as this holiday was for the family and more importantly my daughters 30th birthday celebrations!! From the girls on the reception when we checked in who gave us a great aloha,we where housed in the...

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2Thank bluenilsatis
PacBeach H, Guest Experience Manager at Pacific Beach Hotel, responded to this review

Aloha bluenilsatis! Happy Birthday to your daughter again! I'm excited to hear that both our rooms and our staff contributed to a wonderful stay! Please keep us posted with your future trip to the island of Oahu. We can't wait to host you again to our brand new hotel. Mahalo! Eriko Ngo Guest Experience Manager

Auckland, New Zealand
Reviewed 1 week ago

Great location right across the road from the beach. We stayed in a newly renovated room on 10th floor with partial ocean view it was gorgeous waking up to this view & sitting on the balcony at sunset. However the renovations being undertaken were far most extensive than we were led to believe when we booked, no real resort facilities...

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Thank nigelnz2016
PacBeach H, Guest Experience Manager at Pacific Beach Hotel, responded to this review

Aloha nigelnz2016, Thank you very much for taking your time to write a review on TripAdvisor. We appreciate for your understanding in regards to our renovation activities but we are very sorry for the inconveniences that you encountered while you were staying with us. Please know that your feedback was shared with our team as our guests' feedback is very...

Reviewed 2 weeks ago via mobile

Newly renovated oceanfront view rooms are absolutely gorgeous stunning views. The renovations are complete yet but when they are it will remain a five-star hotel staff was very helpful and courteous the hotel is well-maintained and clean the location can't be beat right across the Street is the beach walking distance to everything three minutes at best.

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2Thank JACKIE J
PacBeach H, Guest Experience Manager at Pacific Beach Hotel, responded to this review

Aloha JACKIE J, It is so wonderful to hear your feedback! It is rewarding to receive such positive feedback in regards to our staff and our property in general. I am glad that we met your satisfaction in every aspect! Please come see us again!! Mahalo, Eriko Ngo Guest Experience Manager

Reviewed 2 weeks ago via mobile

Closely located to Waikiki Beach but the remodeling currently going on was very inconvenient. Ask about the extra charges before making a decision such as the amenities fee. For me, it was $20 a day. Also, the swimming pool and breakfast better not be something you're counting on since the swimming pool is just for swimming laps and the breakfast...

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Thank Brian M
PacBeach H, Guest Experience Manager at Pacific Beach Hotel, responded to this review

Aloha Brian M! We're glad to see that you enjoyed our fantastic location right across the world famous Waikiki beach! As we are updating our entire hotel, we are very sorry to learn that some inconveniences endured during your stay. We are confident that all the enhancements we are conducting right now will impress you in the near future once...

Reviewed 2 weeks ago

Got a twin room as a walk in customer for a very good price. Staff at reception were helpful and friendly. So much so i booked in for a couple of more nights later in the holiday. Room was clean, quiet and had good views despite the renovations. When departing the hotel we also left our bags here for a...

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Thank Rick B
PacBeach H, Guest Experience Manager at Pacific Beach Hotel, responded to this review

Aloha Rick B, Thank you very much for the nice compliments in regards to our friendly staff and we are so happy to hear that you ended up booking couple of more nights later in your holiday with us. We are very sorry about our internet connection being poor while you were here. Please know that I have notified our...

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Amenities

Highlights
  • Room Service
  • Spa
  • Beachfront
  • Bar/Lounge
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Located across Waikiki Beach with views of the Pacific Ocean, Waikiki City Lights, and Diamond Head landmark. Full service hotel with 839 guestrooms, island-style family dining, flexible meeting space, 24-hour fitness center, self or valet parking, business center and gift shops. Please note: Oceanarium Aquarium currently undergoing refurbishments through Summer 2017. ... more   less 

Additional Information about Pacific Beach Hotel

Address: 2490 Kalakakua Avenue, Honolulu, Oahu, HI 96815-3286
Region: United States > Hawaii > Oahu > Honolulu > Waikiki
Price Range: £139 - £291 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Pacific Beach Hotel 3.5*
Number of rooms: 839
Reservation Options:
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Also Known As:
Pacific Beach Honolulu
Hotel Pacific Beach
Pacific Beach Hotel At Waikiki
Pacific Beach Hotel Hawaii/Honolulu
Hotel Style:
#13 Business Hotel in Honolulu
#16 Spa Hotel in Honolulu
#24 On the Beach Hotel in Honolulu
#25 Family Hotel in Honolulu
#25 Romantic Hotel in Honolulu
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Questions & Answers

Here's what travellers have asked, with answers from Pacific Beach Hotel staff and other travellers.
131 questions
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Questions? Get answers from Pacific Beach Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Reconsider staying here until renovations are complete.”
 of 5 bubbles 711gregm, 7 Dec 2016 | Read review
“We were staying in room 1414 with a beautiful ocean view.”
 of 5 bubbles , 5 Dec 2016 | Read review
“ask for the renovated rooms”
 of 5 bubbles 234paulap, 30 Nov 2016 | Read review
“No internet in room 2754 or 2752. Not sure which.”
 of 5 bubbles rickb896, 20 Nov 2016 | Read review
“Ocean FRONT for the best view of the surf.”
 of 5 bubbles oahusquidx, 20 Nov 2016 | Read review
5 of 5
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