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Waikiki Gateway Hotel

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1,125 Reviews from our TripAdvisor Community

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Showing 865: English reviews
Bend, Oregon
Reviewed 2 days ago NEW

My daughter and I stayed here for a few nights. The hotel is under renovation so your experience may depend on where your room is in that process. We found the staff to be friendly and helpful. The Concierge person seems to be a outside vendor and if your questions did not relate to his tours he was not interested...

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Thank Mary Q
Sydney, Australia
Reviewed 3 days ago NEW

I don't like writing bad reviews but this hotel really offended me. I booked for 9 people online which offered three rooms which seemed available at the time. During our holiday, 2 people from our group had to leave early so when we checked into the hotel the three bedroom was only just enough for the seven of us as...

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Thank Leanne S
Honolulu, Hawaii
Reviewed 1 week ago

Was a great overnight stay. Front desk was very friendly and willing to help to make our stay comfortable. Nice renovated room, queen beds nice and comfy, A/C is cool, view is fantastic, and valets are friendly and fast.

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Thank davisn2017
Honolulu, Hawaii
Reviewed 1 week ago

I've been traveling a lot lately & tried a few hotels, I mean you pay all that money to not have amnesties. This hotel was ok the staff was awesome, the manager didn't seem pleased when I had to change rooms bc I'm afraid of heights!!! Her face told it all lol the pool shape was so ironic I mean...

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Thank Christina L
Reykjavik, Iceland
Reviewed 1 week ago

Rooms rather small , "newly renovated" but rather worn . Bathroom from the 80´s . Hallways under construction Staff was very courteous and friendly. The convenient store open 24/7 was nice to have on site

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Thank Ice50112
Anna K, Director of Guest Experience at Waikiki Gateway Hotel, responded to this review

Aloha Ice50112, thank you for your feedback. We are one of the few hotels in Waikiki with very spacious rooms to fit two queen size beds. Most of our rooms can even fit an ottoman. Shops, restaurants, and Waikiki Beach are all within steps from the hotel. Our hallway project which involves wall panel installation, painting and lighting will be...

Sydney, Australia
Reviewed 2 weeks ago

We stayed here for 5 nights after getting a groupon deal which was great value. It included a breakfast daily which was fairly simple - scrambled eggs, spam, waffles, pancakes, bagels. The hotel gave us bottles of water daily and there is an ABC store right out the front - super handy! It was an easy walk to most attractions,...

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Thank Natalie B
Sydney, Australia
Reviewed 2 weeks ago

Rooms were a good size and beds were confy. Bathroom was a little run down. Very good location, close to the shops and not far from the beach. Bus stop right outside the hotel. Gym was little small. Overall worth it for the price

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Thank mannimanoj
Anna K, Director of Guest Experience at Waikiki Gateway Hotel, responded to this review

Aloha mannimanoj, thank you for taking the time to provide us your feedback. As part of our property refresh project, we have replaced all of our mattresses to more comfortable ones. As one of the few hotels in Waikiki with large rooms, we have replaced all of our double beds with queen size beds, most having two beds in the...

Saratoga, California
Reviewed 2 weeks ago

If we stayed here for only one night, I would give 0 star for the hotel. However, we got switched to a better corner room next day for remaining 5 nights because the first room got too many problems: small (fine, I know it is Waikiki can't expect big room), can not connect to wifi (we complained so they waived...

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Thank Vicky H
Anna K, Director of Guest Experience at Waikiki Gateway Hotel, responded to this review

Aloha Vicky H, thank you for sharing your feedback with us. We apologize the room situation you encountered. The shower situation you encountered is very abnormal for our hotel. Our housekeeping team works closely with our facilities team and will immediately report any room issues prior to guest check-in. After learning of your experience during your stay, we are happy...

Reviewed 4 weeks ago via mobile

Stayed here one night as a couples getaway. First impression of the room was that it was very clean and spacious. Our room had a park/ocean view and it was spectacular. The bed was beyond comfortable and I slept like a rock. The lobby has two types of fruit infused waters for you to enjoy as you wait for the...

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Thank Tracey N
Anna K, Director of Guest Experience at Waikiki Gateway Hotel, responded to this review

Aloha Tracey N, thank you for your fabulous review! We are thrilled to hear that you enjoyed your stay with us. Our remodeled rooms offer great view of the city and ocean. In our ocean view rooms, guests can enjoy unobstructed view of the park and ocean. Our remodeled rooms offer guests upgraded room furnishings (such as new mattresses), all...

Lihue, Hawaii
Reviewed 4 weeks ago

Hallway Corredor was still under renovation but our room was very nice. The location is great, very close to Waikiki and Alamoana and the staff were very helpful, only cons would be, lack of air conditioning controller in the room and also would have been nice to have a microwave

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1Thank 422anonymousa
Anna K, Director of Guest Experience at Waikiki Gateway Hotel, responded to this review

Aloha 422anonymousa, thank you for choosing the Waikiki Gateway Hotel. We are happy that you enjoyed your stay with us. We are located within 20 steps to Luxury Row where you will find many shops such as Tiffany and Co., Chanel, Gucci, etc. If you are strolling along Kalakaua Avenue, you will find Beachwalk two minutes away and Waikiki Beach...

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
  • Meeting Rooms
  • Laundry Service
  • Concierge

Additional Information about Waikiki Gateway Hotel

Address: 2070 Kalakaua Ave, Honolulu, Oahu, HI 96815-2096
Region: United States > Hawaii > Oahu > Honolulu
Price Range: £118 - £162 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Waikiki Gateway Hotel 3*
Number of rooms: 180
Reservation Options:
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Also Known As:
Waikiki Gateway Honolulu
Hotel Waikiki Gateway
Waikiki Gateway Hotel Hawaii/Honolulu
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Questions & Answers

Here's what travellers have asked, with answers from Waikiki Gateway Hotel staff and other travellers.
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Questions? Get answers from Waikiki Gateway Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a renovated room and a floor that they are not doing construction on. Have no expectations on the hotel pool.”
 of 5 bubbles MaryQ591, 17 Jan 2017 | Read review
“Street noise woke up us as there were people partying in the street. (It was the weekend though).”
 of 5 bubbles , 16 Jan 2017 | Read review
“They never came to clean it!!! ”
 of 5 bubbles christinal909, 11 Jan 2017 | Read review
“Controls for the air-conditioning would have been nice also a Microwave ”
 of 5 bubbles 422anonymousa, 16 Dec 2016 | Read review
“Clean, quite, close to the elevator.”
 of 5 bubbles ladds20162016, 13 Dec 2016 | Read review
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