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Halekulani Hotel

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Halekulani Hotel
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2,438 Reviews from our TripAdvisor Community

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Showing 1,527: English reviews
NJ
Reviewed 23 January 2008

Sorry for the late review, it's taken me a while to find the time;-) I must say that this hotel does not disappoint! My husband was on business during our stay, so I enjoyed the hotel alone most days. The restaurants are fantastic, there's nothing like Orchid's in the morning. They have the best whole wheat pancakes with coconut syrup,...

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29Thank sbshellbert
avalon1025
Reviewed 23 January 2008

After a less than spectacular stay in September at the Halekulani and no response from the management to a letter and comment card, I returned this past weekend. After 10 years and over 20 visits I had to give the hotel a second chance. Glad I did, the Halekulani was as wonderful as ever. Great service, lovely room and overall...

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27Thank avalon1025
los angeles
Reviewed 10 January 2008

We have stayed more than 12 times at the Halekulani over 10 years. Former Manager Honda was an excellent manager and was capable of running a 5 star property at its best. Its sad to say that the amateur crowd running this hotel seems more adept at running a third- rate Holiday Inn. Rude staff, dated rooms, breakfast with moldy...

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27Thank kientran
Orange County, CA
Reviewed 8 January 2008

I booked over 6 Months ago for my recent stay over Christmas (Dec 26-Dec 31). I have stayed at the Halekulani over 6 times in the past 5 years and this by far was the worst stay ever. The Hotel was "packed" for the holidays so the staff said when we asked to change our room...twice. The outside street is...

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15Thank C-Suite
los angeles
Reviewed 6 January 2008

Jan 6th 2008 Room 1456 Diamond head view Price 700 plus tax We Checked in early at 1:30 after hiking Manoa Falls The Good: Early check in. Mikka checked us in at the room. Spectacular view of diamond head waikiki, and all the surfbreaks: canoes, queens. And there was even someone out windsurfing. Valet parking is great, bags came quickly...

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44Thank spurg
San Francisco
Reviewed 2 January 2008

I stayed at the Halekulani for four nights, departing Christmas day. It was my fourth stay at the hotel, and it lived up to my expectations and was consistent with my previous positive experiences. On check in, my room was not ready, as I arrived at noon. During Christmas, the hotel was very booked, but I asked whether a room...

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41Thank attydoc
Oahu
Reviewed 2 January 2008

Just to clarify, I attended a function at one of the ballrooms. So I wasn't actually staying at the hotel. I had took my SUV to valet parking, took my ticket from the attendant and proceeded upstairs to the ballroom. I have been here previously, so I knew exactly where to go. I was having a good time. I then...

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17Thank ValleyIsleSoul
Atlanta, GA
Reviewed 1 January 2008

We stayed in the Halekulani for 4 nights in September. It is a lovely , peaceful hotel admist all the hustle and bustle of Waikiki. As some other reviewers have stated, it is in need of a bit of refurbishing, but the service is excellent. And yes, the rooms are a bit "Hawaii", but not TOO dated (with the exception...

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42Thank Atlantatravels
The City of Roses--Portland, Oregon
Reviewed 30 December 2007

What has happened to the service and high standards of the Halekulani? It used to be that guest service was of paramount concern, but now the management doesn't even care about the quality of a guest's stay. I have noticed a constant decline during recent stays, and after this last stay I will not return. Our family had booked three...

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16Thank islandwebfoot
New York City, New York
Reviewed 20 December 2007

We stayed at The Halekulani from December 10th, 2007 until December 16th, 2007. We had a wonderful vacation experience. Since we booked a Diamond Head Ocean Room for more than three days we secured the Sunrise Package which meant breakfast was included in our room rate. We had breakfast in House Without A Key. The food was excellent, and our...

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39Thank Traveler2980

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
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Questions & Answers

Here's what travellers have asked, with answers from Halekulani Hotel staff and other travellers.
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Questions? Get answers from Halekulani Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to stay on a higher floor for the best views. Ocean view rooms are worth the cost.”
 of 5 bubbles love_story2010, 26 Mar 2017 | Read review
“Ask for a high floor if you want a view of the ocean (have to get above the other structures on the property).”
 of 5 bubbles MichelleH385, 24 Mar 2017 | Read review
“high floor seaside corner”
 of 5 bubbles GFK88, 19 Mar 2017 | Read review
“Ocean view of course but they cost more!”
 of 5 bubbles buster15, 18 Mar 2017 | Read review
“Up high ocean view. Doesn't have to be ocean front.”
 of 5 bubbles 937dont, 13 Mar 2017 | Read review
5 of 5