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Residence Inn Cincinnati Downtown/The Phelps

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Residence Inn Cincinnati Downtown\/The Phelps
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582 Reviews from our TripAdvisor Community

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Showing 573: English reviews
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Montgomery, Alabama
Reviewed 5 days ago NEWvia mobile

We throughly enjoyed our stay! The valet and waitstaff were friendly from the moment we arrived. Rooms were comfortable, breakfast was good, and we enjoyed drinks by the fire pit! The location is fair, not at the heart of downtown, but definitely within walking distance.

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Helpful?
Thank Hayley H
Derek R, Manager at Residence Inn Cincinnati Downtown/The Phelps, responded to this review

Hello Hayley H, Thank you for choosing The Phelps for your hospitality needs. I'm happy to hear your stay was awesome from beginning to end! We hope to see you again when your travels bring you back to Cincinnati. Wishing you the best, Nieka Gagne'-Front Desk Manager nieka.gagne@marriott.com 513-651-1234

Reviewed 5 days ago NEWvia mobile

This is the fifth time my husband and/or I have stayed at the Phelps in Cincinnati. We stayed for business the first two times because the hotel is convenient to the downtown area. We have stayed since that time for pleasure because the hotel has a great view, is comfortable, easy to get to, has a great bar and breakfast...

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Helpful?
Thank Cynthia M
Derek R, Manager at Residence Inn Cincinnati Downtown/The Phelps, responded to this review

Hello Cynthia M, We love having returning guests with us! I'm delighted that we have continued to provide you and your husband with a great stay and we look forward to having you with us again. Wishing you the best, Nieka Gagne'-Front Desk Manager nieka.gagne@marriott.com 513-651-1234

Western Springs, Illinois
Reviewed 1 week ago

I've stayed at this hotel twice now, and continue to be impressed. The friendliness and helpfulness that everyone extends is truly noteworthy. If you decide to grab a drink at the bar, try to go when Mike is bartending - his old-fashioned is hands down the best I've ever had. The entire staff goes out of their way to make...

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Helpful?
Thank J_TTs_26
Derek R, Manager at Residence Inn Cincinnati Downtown/The Phelps, responded to this review

Hello J_TTs_26, Thank you for the review regarding your recent visit with us at The Phelps. I'm delighted to hear that our bartender Mike was able to wow you! I will be sure your comments are celebrated with him and the rest of the team. We hope to see you again soon! Best, Nieka Gagne'-Front Desk Manager nieka.gagne@marriott.com 513-651-1234

Mansfield, Ohio
Reviewed 1 week ago

staff were esp accommodating,helpful, pleasant (incl valets,front desk, rooms manager, bartenders, etc). The room was spacious, great views of the river. The facilities were clean and in top working order.

Review collected in partnership with this hotel
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Helpful?
Thank 751mjt
Derek R, Manager at Residence Inn Cincinnati Downtown/The Phelps, responded to this review

Hello 751 mjt, Thank you for providing feedback regarding your recent stay with us at The Phelps. I'm pleased to hear that we were able to create a great experience for you. We hope to see you again when your travels bring you back to Cincinnati. Wishing you the best, Nieka Gagne'-Front Desk Manager nieka.gagne@marriott.com 513-651-1234

Reviewed 1 week ago

Very nice hotel with excellent staff. The room was spacious and very clean. The check in staff was very friendly as was the Bartender at the lobby bar. 24 hour shuttle to and from Jack's Casino; I would highly recommend this hotel

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Helpful?
Thank OSUfootball
Derek R, Manager at Residence Inn Cincinnati Downtown/The Phelps, responded to this review

Hello OSUfootball, Thank you for the great review! At The Phelps, we are dedicated to creating memorable experiences for all of our guests. I am delighted we were able to do this for you. We hope to see you again soon! Wishing you the best, Ola Kaminska - Front Desk Manager ola.kaminska@marriott.com 513-651-1234

Chicago, Illinois
Reviewed 3 weeks ago

This Residence Inn is wonderful! The lobby was clean and inviting. Bron at the valet was very helpful. Talie at the main desk was helpful and kind. The room was immaculate and quite comfortable. We went to see a concert, and when we got back to the hotel, we asked the woman at the front desk about food, and she...

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Helpful?
Thank erinmarie88
Derek R, Manager at Residence Inn Cincinnati Downtown/The Phelps, responded to this review

Hello erinmarie88, Thanks for the 5 star rating! We take great pride in providing superior customer service and I'm glad we were able to help in creating a memorable stay for you. We look forward to seeing you soon! Best, Ola Kaminska - Front Desk Manager ola.kaminska@marriott.com 513-651-1234

Cincinnati, Ohio, USA
Reviewed 3 weeks ago

I was impressed with this Residence Inn! The service was fantastic, from the valet to the housekeeper and everywhere in between. This was a getaway with my husband, and we were able to park the car upon arrival and not use it again the whole time! It was so convenient to walk all over downtown Cincinnati (Yes, it was New...

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Helpful?
Thank rjbolser
Derek R, Manager at Residence Inn Cincinnati Downtown/The Phelps, responded to this review

Hello rjbolser, Thank you for providing feedback regarding your recent stay with us at The Phelps. I am pleased to hear you enjoyed you romantic getaway! With a mission to provide superior customer service, your comments will be passed along to our team to continue to motive and inspire each of us. We hope to see you back in the...

West Lafayette, Indiana
Reviewed 3 weeks ago

First this is not your normal Residence Inn. It is in a class on its own. On a scale of 1-10, it is 11. We spent an overnight while attending a Garth Brooks concert. The staff were extremely welcoming--doorman, desk clerk, Tatiana the bartender and Barbara our maid. Just exceptional!!! The rooms are like deluxe--like a Full Marriott but better...

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Helpful?
Thank Phillip S
Derek R, Manager at Residence Inn Cincinnati Downtown/The Phelps, responded to this review

Hello Phillip S, Thank you for the outstanding review! I will be sure your comments are passed along to Tatiana, Barbara, and the rest of the team to be celebrated with. We hope to see you again soon! Wishing you the best, Nieka Gagne'-Front Desk Manager nieka.gagne@marriott.com 513-651-1234

Dayton, Ohio
Reviewed 3 weeks ago

This is the perfect hotel is you are going to any of the sporting stadiums or US Bank Arena. You are literally 2 blocks away - no need to take a bus or taxi you can walk. The hotel is very clean, very welcoming and the rooms are large and spacious. The breakfast is a step above your regular free...

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Helpful?
Thank ireland76
Derek R, Manager at Residence Inn Cincinnati Downtown/The Phelps, responded to this review

Hello ireland76, I'm delighted to hear your stay with us provided everything you needed. I agree that our location is perfect if you are visiting US Bank Arena or the Reds stadium. We look forward to serving you again when your travels bring you back to Cincinnati! Wishing you the best, Nieka Gagne'-Front Desk Manager nieka.gagne@marriott.com 513-651-1234

Reviewed 3 weeks ago via mobile

We have started here twice now, and both times were great. The hotel is very clean, rooms are very spacious. The staff is also very friendly, and helpful. Definitely recommend if you're staying in downtown Cincinnati

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Helpful?
Thank Chris D
Derek R, Manager at Residence Inn Cincinnati Downtown/The Phelps, responded to this review

Hello Chris D, Thank you for the great review! We love having returning guests that stay with us and it is a pleasure having you. We look forward to serving you again soon. Best, Nieka Gagne'-Front Desk Manager nieka.gagne@marriott.com 513-651-1234

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Breakfast included
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Housed in the historic Phelps Building in the heart of downtown Cincinnati's business district, the all-new Residence Inn Cincinnati Downtown offers Cincinnati hotel accommodations that blend old-world splendor with modern amenities. ... more   less 

Additional Information about Residence Inn Cincinnati Downtown/The Phelps

Address: 506 E 4th St, Cincinnati, OH 45202-3303
Region: United States > Ohio > Cincinnati > Central Business District
Price Range: £155 - £272 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Cincinnati Downtown/The Phelps 3*
Number of rooms: 134
Reservation Options:
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Also Known As:
Residence Inn Cincinnati Downtown Hotel Cincinnati
Residence Inn Cincinnati Downtown/The Phelps Ohio
Hotel Style:
#2 Family Hotel in Cincinnati
#3 Business Hotel in Cincinnati
#3 Romantic Hotel in Cincinnati
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Cincinnati Downtown/The Phelps staff and other travellers.
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Questions? Get answers from Residence Inn Cincinnati Downtown/The Phelps staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If traffic noise bothers you, ask for a room higher up. 4th floor, river side was fine.”
 of 5 bubbles rjbolser, 2 Feb 2017 | Read review
“Corner rooms overlooking park!”
 of 5 bubbles FredW411, 19 Dec 2016 | Read review
“ask for view of the park on lower levels. or a view of the city / river on upper levels”
 of 5 bubbles RaftingVeggie, 1 Dec 2016 | Read review
“The higher the better. No problems with noise of any kind.”
 of 5 bubbles leor864, 27 Nov 2016 | Read review
“I was on the ninth floor and it was very quiet.”
 of 5 bubbles lovetogo2662, 21 Nov 2016 | Read review
5 of 5