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Sofitel So Mauritius

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Sofitel So Mauritius
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947 Reviews from our TripAdvisor Community

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Showing 320: English reviews
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 days ago NEW

This is the most fantastic hotel I ever stayed in. It is small (92 room), set in a idyllic location and the staff are the best. We spent a fantastic week at the Sofitel So with our 3 years old and our baby. The hotel staff is very kind and made the experience very appreciable - they were very helpful... More 

Review collected in partnership with Accorhotels.com

Helpful?
1 Thank olivoliv51
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 1 week ago NEW via mobile

My husband and I. decided to go somewhere nice and avoid Christmas peak season; then here we are. When arrived, we received a warm welcome with a cool drink by a gentleman in the Zen garden. Ten minutes later, we were sent to our room. The good part was: the recipientist came to us to complete the check in procedure... More 

Helpful?
Thank viozaibu
Level Contributor
68 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 1 week ago via mobile

Let me start with some highlights: island is beautiful; clear ocean water with lots of marine life, property is set on a great location, very private. First reaction is that the hotel is away from the road, which is good noise wise but you do have to take a golf cart, making your arrival a little odd, specially the stop... More 

Helpful?
1 Thank Pecanfam
SoMauritius_BelOmbre, Gérant at Sofitel So Mauritius, responded to this review

Dear Pecanfam, Thank you for taking the time to share with us your recent stay's experience. We take good note of all the inconveniences faced during your stay which is not of our usual standard. This has been addressed with great care and concern with all of our management team members . If given the chance to visit us again,... More 

Prievaly, Slovakia
1 review
Reviewed 1 week ago

I would like to thank you for the pleasant holiday we lived in a hotel, while staff and greet it. Swedesh Mato, Leishan, Silvio, Bradley and manager of the RAC. We tasted a lot of good rum, and we commend the kitchen. Sincerely Milan and Danka

Helpful?
Thank mbilikprievaly
SoMauritius_BelOmbre, Gérant at Sofitel So Mauritius, responded to this review

Dear mbilikprievaly, It is so good to hear that your last stay at SO Sofitel Mauritius was delightful. The restaurant and kitchen teams is pleased to offer a SO memorable Mauritian experience for all our guests and we are happy to hear that you really appreciated these features of your stay. We will definitely share your good impression with our... More 

Mumbai (Bombay), India
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 1 week ago via mobile

Iam presently staying at the hotel, property is undoubtedly very good, but right from breakfast till dinner they are consistently below average. When I repeatedly tried to contact the chef and the duty manager regarding the issue with food and so less variety , they kept on pushing their staff by giving some excuse or other and not meeting for... More 

Helpful?
1 Thank rahul a
SoMauritius_BelOmbre, Gérant at Sofitel So Mauritius, responded to this review

Dear Mr Pecanfam, We would like to thank you for taking the time to leave your comment concerning your experience at the SO Sofitel Mauritius. We were indeed disturbed to read in your review the challenge you encountered concerning the fact of not having been able to meet the Chef and the Duty Manager to relate to them your dining... More 

Chichester, United Kingdom
Level Contributor
113 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 3 weeks ago

This luxurious hotel set on the southern side of Mauritius links its unique design similar to Portmerion with outstanding food brought together with a special charm and charisma of customer care makes the guest feel that extra special. I picture Mr C Claus (Eric the GM) fedstastically making preparations behind the scenes. He is so dependant on all those hard... More 

Helpful?
Thank 429Happy
SoMauritius_BelOmbre, Gérant at Sofitel So Mauritius, responded to this review

Dear 429Happy, Thank you for taking your valuable time for sharing with us your stay at the SO Sofitel Mauritius. The resort is indeed unique, contemporary and very comfortable that you may not find elsewhere. We are pleased to read that you appreciated the quality of service from different department such restaurants, bars, reception, and Butler. The entire team, who... More 

1 review
Reviewed 4 weeks ago via mobile

Best vacation ever amazing honeymoon destination will definatly go back for a holiday the staff is amazing very very friendly specially the cleaner kishan bhai always smiling. So sofitel is the place to be for an amazing outing

Helpful?
Thank Aadil S
SoMauritius_BelOmbre, General Manager at Sofitel So Mauritius, responded to this review

Dear Aadil S, We thank you for your comments regarding your Honeymoon stay at the SO Sofitel Mauritius. First of all , we would like to thank you for having chosen our resort for your special holiday. It is always a pleasure to receive positive feedback when we know you left from here delighted about the service and offerings of... More 

1 review
Reviewed 4 weeks ago

Great customer service from the staffs ...always smiling...the woman responsible at the kids club was very nice and welcoming !! I know the HR manager as a friend and a good human !! He has inculcated some best practices in his staffs !! well done !! Will definitely go back again ....keep it up

Helpful?
Thank Kavi M
SoMauritius_BelOmbre, General Manager at Sofitel So Mauritius, responded to this review

Dear Kavi M, We are thrilled to hear that you tried our resort and experienced a truly remarkable So Moment. The SO Sofitel Mauritius is indeed a place of peace and full relaxation. Our Ambassadors, especially Prisca, the woman responsible of the kids club and the HR Manager took care of you in order to make each moment an unforgettable... More 

Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 weeks ago

Located in a peaceful area, surrounded by nature. The hotel is so beautiful and big, the spa is relaxing. The toilets are incredibly clean and pretty. You should have the breakfast, they have such nice pancakes and crepes. The staffs are really nice and friendly

Helpful?
Thank Youvadee Sivei P
SoMauritius_BelOmbre, Gérant at Sofitel So Mauritius, responded to this review

Dear Sivei P, Thank you for your valuable comments about your inner peace stay at the SO Sofitel Mauritius. At SO, we are proud of the natural settings of our resort, including Le Flamboyant Restaurant for breakfast, a variety of meal on the Buffet. The spa is indeed so relaxing and enjoyable that you can only be So enchanted! The... More 

London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 October 2016

We was SO lucky to spend here 8 nights in the second half of September. A very quiet resort surrounded by a beautiful garden with singing birds and the long unspoilt beach makes it more romantic. We had the lushury room which has a comfy bed. I really liked the bathroom concept, it was big enough with the indoor and... More 

Helpful?
Thank Romeo V
SoMauritius_BelOmbre, Gérant at Sofitel So Mauritius, responded to this review

Dear EiaquLatzio, It was indeed a pleasure to welcome you at the SO Sofitel Mauritius. Our rooms and the green gardens are indeed a fine contrast to the deep blue ocean a step away from each other. The culinary service of our restaurants make you feel as if you are in paradise who in quest for happiness!! We are delighted... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Meeting Rooms
  • Banquet Room
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Babysitting
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Airport Transportation
  • Breakfast Available
Official Description (provided by the hotel)
Sofitel So Mauritius Bel Ombre is located on the southern tip of the island in the most naturally beautiful place. The resort has 92 rooms, suites and villas, 2 restaurants, 2 bars, So Spa, So Fit. The resort also has a tennis court, kids club, outdoor swimming pool, 520 mts of beach, natural lagoon and corals, boat house with water activities and 24 hr personal butler service. ... more   less 

Additional Information about Sofitel So Mauritius

Address: Royal Road, Beau Champ, Bel Ombre, Mauritius 61008
Region: Mauritius > Savanne District > Bel Ombre
Price Range: £242 - £688 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel So Mauritius 5*
Number of rooms: 92
Reservation Options:
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Also Known As:
Sofitel So Mauritius Bel Ombre Hotel Bel Ombre
Hotel Style:
#4 On the Beach Hotel in Bel Ombre
#4 Spa Hotel in Bel Ombre
#4 Romantic Hotel in Bel Ombre
#4 Luxury Hotel in Bel Ombre
#5 Family Hotel in Bel Ombre
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel So Mauritius staff and other travellers.
34 questions
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London, United Kingdom

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Questions? Get answers from Sofitel So Mauritius staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All are beautifully deigned of luxurious specifications.”
 of 5 bubbles 429Happy, 9 Nov 2016 | Read review
“Stayed in room 303...swimming pool and restaurant were easily accessible.”
 of 5 bubbles , 2 Nov 2016 | Read review
“Every room is nice since it's all ground level and have a private space”
 of 5 bubbles gessengoinden09, 8 Oct 2016 | Read review
“The Suits were perfekt with an little garden and a bathtube.”
 of 5 bubbles Alwina27, 8 Sep 2016 | Read review
“Closer to the beach restaurant is better.”
 of 5 bubbles bfthomas, 7 Aug 2016 | Read review
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