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Sofitel So Mauritius

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Sofitel So Mauritius
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975 Reviews from our TripAdvisor Community

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Showing 329: English reviews
Reviewed yesterday NEW

I stayed in many hotels in mauritius and around the world, and i fell sofitel So top them all with it's luxury blend of nature, sophistication,friendly & dedicated staffs, and excellent food & cleanliness. I sincerely recommend you stay there alone or with family & friends. no regrets :-)

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Helpful?
Thank Deerren M
Reviewed 3 days ago NEW

The hotel is undoubtedly in one of the most beautiful locations in Mauritius, with an inspiring and innovative design concept, stunning gardens, a cool pool and perfect beaches (snorkeling!!!). But - we thought that the food (breakfast and dinner) is not value for money and could do some improvement. Also, service was generally slow and a bit mediocre. Other pluses:...

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Helpful?
1Thank Anna M
London, United Kingdom
Reviewed 6 days ago NEWvia mobile

The hotel is beautiful and staff is very friendly and helpful, we liked that Breakfast was good but a bit repetitive, the dinner was not impressive so we went out elsewhere Fresh juices were good The pool, it's a small swimming pool with lots of kids , kids were standing on the edge of the pool and pee :( You...

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Helpful?
Thank Jennnia
SoMauritius_BelOmbre, Gérant at Sofitel So Mauritius, responded to this review

Dear Jennia, Thank you for your comments and observations regarding your recent stay among us. We take note of your experience at the SO Sofitel Mauritius, as our entire team always intends to deliver more than guests' expectations so that they can beneficiate from unique and unforgettable moments. We thank you again for sharing with us your concerns and for...

Melbourne, Victoria, Australia
Reviewed 1 week ago via mobile

Nice hotel with several nice touches but also a few negatives. Had to wait half an hour to be given our room which was not ready. The Room itself was very spacious with a massive indoor and outdoor bathroom (first I have come across)- however floors were quite dirty and stained and fridge does not cool at all, tv had...

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Helpful?
Thank Med R
SoMauritius_BelOmbre, Gérant at Sofitel So Mauritius, responded to this review

Dear Med R, We thank you for leaving your comment following your stay at the SO Sofitel Mauritius. Our rooms designed by Kenzo Takada with a unique interior and exterior décor create the perfect venue for relaxation and comfort. Moreover, our SO Ambassadors put their whole heart to serve with passion and delight guests by personalized attention through our service...

Sydney, Australia
Reviewed 1 week ago

Unfortunately I was only able to spend one night here for work reason but what a fabulous hotels. Met at the car park in a golf buggy you really get a feel for gorgeous gardens which surround the hotel. Check in ran smoothly and they will endeavour to get you in to your room as quickly as possible, sometimes even...

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Helpful?
1Thank Moustache_tash
SoMauritius_BelOmbre, Gérant at Sofitel So Mauritius, responded to this review

Dear 584joyfull, Thank you for taking the time sharing with us your experience after your stay at the SO Sofitel Mauritius. We are happy you enjoyed your holiday and rest assured that we will prevent similar occurrence. We all look forward to welcoming you again for a SO Intense moment. With warm regards E.Zuccchi

Curepipe
Reviewed 1 week ago

all were good except for the room, first personal safe not functioning but got repaired after we informed, no anti insect apparatus but got one after we request, kettle, coffee maker not functioning so we let it..i think for a 5 star hotel all these should be check in advance before giving in a room.

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Helpful?
Thank 584joyfull
SoMauritius_BelOmbre, Gérant at Sofitel So Mauritius, responded to this review

Dear Moustache_tash, We would first like to thank you for your detailed feedback regarding your recent stay at the SO Sofitel Mauritius. Highlighting the blend of fantastic Ambassadors, high customer service, incredible food, perfect SoSpa, luxury room with lots of facilities and even perfect peaceful holiday are words translating you have enjoyed all the best part of a perfect holiday...

Reviewed 3 weeks ago via mobile

Staff is very friendly. Property is huge, beautiful and here you can experience outdoor as well as indoor. Best place to stay in Mauritius if money is not an issue. Worth the money. I really liked it.

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Thank Saurabh a
SoMauritius_BelOmbre, Gérant at Sofitel So Mauritius, responded to this review

Dear Saurabh a, Thank you for taking the time to share your magnifique experience at the SO Sofitel Mauritius. The SO is the perfect place to enjoy the beauty of the island, relax and experience the Magnifique property and its services. We are pleased that you enjoyed the hospitality & professionalism of our so Ambassadors. We do hope that we...

Reviewed 4 weeks ago via mobile

Lovely location and nearly untouched natural scenery. The staff were lovely throughout our stay. Chef Camben at La Plage restaurant was brilliant. He made such beautifully tasty dishes. The seafood starters, the amazingly fresh fish mains and deserts were 5*. Chef Camben made extra efforts to accomodate my 5 year old son and made him some "fish fingers" and "crispy...

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1Thank Dia R
SoMauritius_BelOmbre, General Manager at Sofitel So Mauritius, responded to this review

Dear Dia R, We are thrilled to hear that while you were our resort, you experienced a truly remarkable SO Moment. The SO Sofitel Mauritius is indeed a place of peace and full relaxation. We are so happy that Camben took care of you by making you discover delicious and remarkable seafood styles cooking at Restaurant La Plage so that...

Reviewed 4 weeks ago via mobile

This is our second week here on our honeymoon and we never want to leave. We received a wonderful welcome. Staff are all very helpful and friendly. I fell and grazed my knee and first aid and medical attention has been superb. The hotel is clean and with access to its own private beach area. Non - alcoholic and alcoholic...

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1Thank Davinder S
SoMauritius_BelOmbre, General Manager at Sofitel So Mauritius, responded to this review

Dear Davinder S, It was indeed a pleasure to host you on your honeymoon trip at the SO Sofitel Mauritius and there is no better reward for us than to know that you have thoroughly enjoyed your stay on our property and that you were well-taken care of by our team. We are pleased to note that our level of...

London, United Kingdom
Reviewed 28 November 2016

This is the most fantastic hotel I ever stayed in. It is small (92 room), set in a idyllic location and the staff are the best. We spent a fantastic week at the Sofitel So with our 3 years old and our baby. The hotel staff is very kind and made the experience very appreciable - they were very helpful...

Review collected in partnership with Accorhotels.com
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1Thank olivoliv51
SoMauritius_BelOmbre, Gérant at Sofitel So Mauritius, responded to this review

Dear olivoliv51, We would first like to thank you for your detailed feedback regarding your family holiday at the SO Sofitel Mauritius. We are pleased to read that you appreciated the interior design of the lushury room and family beach suite designed by Kenzo Takada, which is indeed unique, contemporary and very comfortable that you may not find elsewhere. Highlighting...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Banquet Room
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Babysitting
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Airport Transportation
  • Breakfast Available
Official Description (provided by the hotel)
Sofitel So Mauritius Bel Ombre is located on the southern tip of the island in the most naturally beautiful place. The resort has 92 rooms, suites and villas, 2 restaurants, 2 bars, So Spa, So Fit. The resort also has a tennis court, kids club, outdoor swimming pool, 520 mts of beach, natural lagoon and corals, boat house with water activities and 24 hr personal butler service. ... more   less 

Additional Information about Sofitel So Mauritius

Address: Royal Road, Beau Champ, Bel Ombre, Mauritius 61008
Region: Mauritius > Savanne District > Bel Ombre
Price Range: £246 - £517 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel So Mauritius 5*
Number of rooms: 92
Reservation Options:
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Also Known As:
Sofitel So Mauritius Bel Ombre Hotel Bel Ombre
Hotel Style:
#4 Spa Hotel in Bel Ombre
#4 On the Beach Hotel in Bel Ombre
#4 Romantic Hotel in Bel Ombre
#4 Luxury Hotel in Bel Ombre
#5 Family Hotel in Bel Ombre
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel So Mauritius staff and other travellers.
35 questions
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London, United Kingdom

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Questions? Get answers from Sofitel So Mauritius staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all room are on ground floor only and all give you privacy and easy access to the beach.”
 of 5 bubbles deerrenm, 15 Jan 2017 | Read review
“Lushy room great for a couple”
  • Outside Bath
 of 5 bubbles Moustache_tash, 6 Jan 2017 | Read review
“quieter but need some maintenance improvement”
 of 5 bubbles 584joyfull, 5 Jan 2017 | Read review
“All are beautifully deigned of luxurious specifications.”
 of 5 bubbles 429Happy, 9 Nov 2016 | Read review
“Stayed in room 303...swimming pool and restaurant were easily accessible.”
 of 5 bubbles , 2 Nov 2016 | Read review
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